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Bug 1842474

Summary: Unable to set any of the syspurpose value neither using syspurpose tool nor with subscription-manager syspurpose modules
Product: Red Hat Enterprise Linux 8 Reporter: Shwetha Kallesh <skallesh>
Component: subscription-managerAssignee: Jiri Hnidek <jhnidek>
Status: CLOSED ERRATA QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: urgent Docs Contact:
Priority: urgent    
Version: 8.3CC: arpandey, csnyder, jhnidek, jsefler, redakkan
Target Milestone: rcKeywords: Regression, Triaged
Target Release: 8.0Flags: pm-rhel: mirror+
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: subscription-manager-1.27.6-1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-11-04 01:39:09 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Shwetha Kallesh 2020-06-01 11:11:24 UTC
Description of problem:
Unable to set any of the syspurpose value neither using syspurpose tool nor with subscription-manager syspurpose modules

Version-Release number of selected component (if applicable):
[root@kvm-06-guest02 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.1.11-1
subscription management rules: 5.40
subscription-manager: 1.27.5-1.git.0.f1fe06e.el8


How reproducible:


Steps to Reproduce:
[root@kvm-06-guest02 ~]# rm -f /etc/rhsm/syspurpose/syspurpose.json
[root@kvm-06-guest02 ~]# rm -rf /var/lib/rhsm/cache/syspurpose_compliance_status.json
[root@kvm-06-guest02 ~]# rm -f /var/lib/rhsm/cache/syspurpose.json
[root@kvm-06-guest02 ~]# subscription-manager role --set fooRole
role set to "fooRole".
[root@kvm-06-guest02 ~]# syspurpose show
{}
[root@kvm-06-guest02 ~]# syspurpose set-role fooRole
role set to "fooRole".
[root@kvm-06-guest02 ~]# syspurpose show
{}
[root@kvm-06-guest02 ~]# ls /etc/rhsm/syspurpose/valid_fields.json 
/etc/rhsm/syspurpose/valid_fields.json
[root@kvm-06-guest02 ~]# cat /etc/rhsm/syspurpose/valid_fields.json 
{
    "role": [
      "Red Hat Enterprise Linux Server",
      "Red Hat Enterprise Linux Workstation",
      "Red Hat Enterprise Linux Compute Node"
    ],
    "service_level_agreement": [
      "Premium",
      "Standard",
      "Self-Support"
    ],
    "usage": [
      "Production",
      "Development/Test",
      "Disaster Recovery"
    ]
}
[root@kvm-06-guest02 ~]# subscription-manager role --set "Red Hat Enterprise Linux Server"
role set to "Red Hat Enterprise Linux Server".
[root@kvm-06-guest02 ~]#  syspurpose show
{}

[root@kvm-06-guest02 ~]# syspurpose set-usage foo
usage set to "foo".
[root@kvm-06-guest02 ~]# syspurpose show
{}
[root@kvm-06-guest02 ~]# syspurpose set-sla foo
service_level_agreement set to "foo".
[root@kvm-06-guest02 ~]# syspurpose show
{}



Actual results:


Expected results:


Additional info:

Comment 3 Archana Pandey 2020-06-19 12:39:36 UTC
Reproducing issue on subscription manager version 1.27.5-1.el8

Version-Release number of selected component (if applicable):
[root@ibm-x3650m4-01-vm-04 test]# 
[root@ibm-x3650m4-01-vm-04 test]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 2.9.27-1
subscription management rules: 5.39
subscription-manager: 1.27.5-1.el8
[root@ibm-x3650m4-01-vm-04 test]# rm -f /etc/rhsm/syspurpose/syspurpose.json
[root@ibm-x3650m4-01-vm-04 test]# rm -rf /var/lib/rhsm/cache/syspurpose_compliance_status.json
[root@ibm-x3650m4-01-vm-04 test]# rm -f /var/lib/rhsm/cache/syspurpose.json
[root@ibm-x3650m4-01-vm-04 test]# subscription-manager role --set fooRole
role set to "fooRole".
[root@ibm-x3650m4-01-vm-04 test]# 
[root@ibm-x3650m4-01-vm-04 test]# syspurpose show
{}
[root@ibm-x3650m4-01-vm-04 test]# syspurpose set-role fooRole
role set to "fooRole".
[root@ibm-x3650m4-01-vm-04 test]# 
[root@ibm-x3650m4-01-vm-04 test]# syspurpose show
{}
[root@ibm-x3650m4-01-vm-04 test]# ls /etc/rhsm/syspurpose/valid_fields.json 
/etc/rhsm/syspurpose/valid_fields.json
[root@ibm-x3650m4-01-vm-04 test]#  cat /etc/rhsm/syspurpose/valid_fields.json
{
    "role": [
      "Red Hat Enterprise Linux Server",
      "Red Hat Enterprise Linux Workstation",
      "Red Hat Enterprise Linux Compute Node"
    ],
    "service_level_agreement": [
      "Premium",
      "Standard",
      "Self-Support"
    ],
    "usage": [
      "Production",
      "Development/Test",
      "Disaster Recovery"
    ]
}
[root@ibm-x3650m4-01-vm-04 test]# 
[root@ibm-x3650m4-01-vm-04 test]# subscription-manager role --set "Red Hat Enterprise Linux Server"
role set to "Red Hat Enterprise Linux Server".
[root@ibm-x3650m4-01-vm-04 test]# 
[root@ibm-x3650m4-01-vm-04 test]# syspurpose show
{}
[root@ibm-x3650m4-01-vm-04 test]# syspurpose set-usage foo
usage set to "foo".
[root@ibm-x3650m4-01-vm-04 test]# syspurpose show
{}
[root@ibm-x3650m4-01-vm-04 test]# syspurpose set-sla foo
service_level_agreement set to "foo".
[root@ibm-x3650m4-01-vm-04 test]# syspurpose show
{}
[root@ibm-x3650m4-01-vm-04 test]# 


Actual results:
syspurpose show : {}    <<<<-----syspurpose values couldn't be set

Expected results:
syspurpose show
{
  "role": "Red Hat Enterprise Linux Server",
  "service_level_agreement": "foo",
  "usage": "foo"
}


==============================================================================================================================================================

verifying issue on subscription manager version 1.27.6-1.el8

Beaker Test information:
                         HOSTNAME=ibm-x3650m4-01-vm-04.ibm2.lab.eng.bos.redhat.com
                            JOBID=4365064
                         RECIPEID=8452777
                    RESULT_SERVER=
                           DISTRO=RHEL-8.3.0-20200619.n.0
                     ARCHITECTURE=x86_64

verifying the bug fix changelog :
[root@archana-test test]# rpm -q subscription-manager --changelog | grep 1842474
- 1842474: Update local and cache file during sync(); ENT-2433

set of commands/output for issue verification: 
[root@ibm-x3650m4-01-vm-04 /]# 
[root@ibm-x3650m4-01-vm-04 /]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 2.9.27-1
subscription management rules: 5.39
subscription-manager: 1.27.6-1.el8
[root@ibm-x3650m4-01-vm-04 /]# rm -f /etc/rhsm/syspurpose/syspurpose.json
[root@ibm-x3650m4-01-vm-04 /]# rm -rf /var/lib/rhsm/cache/syspurpose_compliance_status.json
[root@ibm-x3650m4-01-vm-04 /]# rm -f /var/lib/rhsm/cache/syspurpose.json
[root@ibm-x3650m4-01-vm-04 /]# subscription-manager role --set fooRole
role set to "fooRole".
[root@ibm-x3650m4-01-vm-04 /]# syspurpose show

{
  "role": "fooRole"
}
[root@ibm-x3650m4-01-vm-04 /]# {}
-bash: {}: command not found
[root@ibm-x3650m4-01-vm-04 /]# ls /etc/rhsm/syspurpose/valid_fields.json 
/etc/rhsm/syspurpose/valid_fields.json
[root@ibm-x3650m4-01-vm-04 /]# cat /etc/rhsm/syspurpose/valid_fields.json
{
    "role": [
      "Red Hat Enterprise Linux Server",
      "Red Hat Enterprise Linux Workstation",
      "Red Hat Enterprise Linux Compute Node"
    ],
    "service_level_agreement": [
      "Premium",
      "Standard",
      "Self-Support"
    ],
    "usage": [
      "Production",
      "Development/Test",
      "Disaster Recovery"
    ]
}
[root@ibm-x3650m4-01-vm-04 /]# subscription-manager role --set "Red Hat Enterprise Linux Server"
role set to "Red Hat Enterprise Linux Server".
[root@ibm-x3650m4-01-vm-04 /]# syspurpose show
{
  "role": "Red Hat Enterprise Linux Server"
}
[root@ibm-x3650m4-01-vm-04 /]# syspurpose set-usage foo
usage set to "foo".
[root@ibm-x3650m4-01-vm-04 /]# syspurpose show
{
  "role": "Red Hat Enterprise Linux Server",
  "usage": "foo"
}
[root@ibm-x3650m4-01-vm-04 /]# syspurpose set-sla foo
service_level_agreement set to "foo".
[root@ibm-x3650m4-01-vm-04 /]# syspurpose show
{
  "role": "Red Hat Enterprise Linux Server",
  "service_level_agreement": "foo",
  "usage": "foo"
}
[root@ibm-x3650m4-01-vm-04 /]# 


Actual results:
syspurpose values set successfully
[root@ibm-x3650m4-01-vm-04 /]# syspurpose show
{
  "role": "Red Hat Enterprise Linux Server",
  "service_level_agreement": "foo",
  "usage": "foo"
}

Comment 6 errata-xmlrpc 2020-11-04 01:39:09 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:4460