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Bug 1842697

Summary: gsd-subman does not recognize localized subscription statuses
Product: Red Hat Enterprise Linux 8 Reporter: Carlos Santos <casantos>
Component: gnome-settings-daemonAssignee: Carlos Garnacho <cgarnach>
Status: CLOSED DUPLICATE QA Contact: Desktop QE <desktop-qa-list>
Severity: low Docs Contact:
Priority: unspecified    
Version: 8.2CC: sbarcomb, sujagtap, tpopela
Target Milestone: rcFlags: pm-rhel: mirror+
Target Release: 8.0   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-01-08 11:37:39 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Carlos Santos 2020-06-01 21:21:27 UTC 
Description of problem:

When the system language is set to a non-English value, e.g. "es_ES.UTF-8" the
user always gets a "Please register your system to receive software updates."
notification upon login.

Version-Release number of selected component (if applicable):

gnome-settings-daemon-3.32.0-9.el8.x86_64

How reproducible:

Always

Steps to Reproduce:

1. Set the system language to "es_ES.UTF-8"

   # echo 'LANG="es_ES.UTF-8"' > /etc/locale.conf
   # systemctl reboot

2. Register the system

   # subscription-manager register --auto-attach 

3. Start a GNOME session as an ordinary user.

Actual results:

A "Please register your system to receive software updates." notification is
shown.

Expected results:

The notification should be shown only is the system is not registered.

Additional info:

gsd-subman debug output when the system language is set to en_US.UTF-8:

$ /usr/libexec/gsd-subman -v
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.123: Starting subscription manager
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.137: proxy_port=
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.137: port=443
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.137: insecure=0
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.137: no_proxy=
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.137: prefix=/subscription
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.137: proxy_user=
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.138: proxy_password=
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.138: proxy_scheme=http
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.138: ssl_verify_depth=3
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.138: proxy_hostname=
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.138: hostname=subscription.rhsm.redhat.com
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:58.138: server_timeout=180
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:59.818: Entitlement.GetStatus JSON: {"status": "Current", "reasons": {}, "valid": true}
(gsd-subman:3201): subman-plugin-DEBUG: 17:39:59.818: Entitlement.GetStatus: Current
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.294: Products.ListInstalledProducts JSON: [["Red Hat Enterprise Linux for x86_64", "479", "8.2", "x86_64", "subscribed", [], "08/13/2019", "01/01/2022"]]
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.297: Syspurpose.GetSyspurpose JSON: {"role": "Red Hat Enterprise Linux Server", "service_level_agreement": "Self-Support", "usage": "Development/Test"}
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.297: Syspurpose.GetSyspurpose: Unknown
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.297: transisition from subscription status 'unknown' to 'valid'
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.298: Registered client at path /org/gnome/SessionManager/Client27
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.304: lost name, so exiting
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.304: Stopping subscription manager
(gsd-subman:3201): subman-plugin-DEBUG: 17:40:03.306: Stopping subscription manager

gsd-subman debug output when the system language is set to es_ES.UTF-8:

$ /usr/libexec/gsd-subman -v
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:07.998: Starting subscription manager
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: proxy_user=
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: proxy_password=
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: prefix=/subscription
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: insecure=0
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: proxy_port=
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: proxy_scheme=http
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: no_proxy=
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: port=443
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: ssl_verify_depth=3
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: hostname=subscription.rhsm.redhat.com
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: server_timeout=180
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:08.036: proxy_hostname=
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:09.702: Entitlement.GetStatus JSON: {"status": "Actual", "reasons": {}, "valid": true}
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:09.703: Entitlement.GetStatus: Actual

(gsd-subman:4756): subman-plugin-WARNING **: 18:09:09.703: Unknown subscription status: Actual
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:12.794: Products.ListInstalledProducts JSON: [["Red Hat Enterprise Linux for x86_64", "479", "8.2", "x86_64", "subscribed", [], "10/10/19", "10/10/20"]]
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:12.795: Syspurpose.GetSyspurpose JSON: {}
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:12.795: Syspurpose.GetSyspurpose: Unknown
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:12.808: Registered client at path /org/gnome/SessionManager/Client34
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:12.809: lost name, so exiting
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:12.810: Stopping subscription manager
(gsd-subman:4756): subman-plugin-DEBUG: 18:09:12.811: Stopping subscription manager
Comment 8 Tomas Popela 2021-01-08 11:37:39 UTC 

*** This bug has been marked as a duplicate of bug 1796916 ***