Bug 1853843 - Internal microphone not detected on Dell G5 15 SE 5505
Summary: Internal microphone not detected on Dell G5 15 SE 5505
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: alsa-firmware
Version: 32
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Jaroslav Kysela
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-07-04 16:05 UTC by 1p8g33ljh9si
Modified: 2021-05-25 17:44 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: ---
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-05-25 17:44:25 UTC
Type: ---


Attachments (Terms of Use)
journalctl output when booting (299.91 KB, text/plain)
2020-07-04 16:06 UTC, 1p8g33ljh9si
no flags Details
Output of the alsa-info.sh script (https://www.alsa-project.org/alsa-info.sh) (48.35 KB, text/plain)
2020-07-04 16:07 UTC, 1p8g33ljh9si
no flags Details

Description 1p8g33ljh9si 2020-07-04 16:05:25 UTC
User-Agent:       Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0
Build Identifier: 

The built-in microphone in the Dell G5 15 SE 5505 is not detected (e.g. list of input devices is empty in pavucontrol).

Reproducible: Always

Steps to Reproduce:
1. Start Fedora 32
2. List audio input devices (e.g. in GNOME settings → Sound → Input or using pavucontrol)
Actual Results:  
No audio input device is listed/can be selected.

Expected Results:  
The built-in microphone should be available to record audio input.

The technical specifications for the device can be found here:
https://topics-cdn.dell.com/pdf/g-series-15-5505-laptop_setup-guide_en-us.pdf

Specifically, under “Audio”, it says
Audio controller: Realtek ALC3254 with Nahimic 3D Audio for Gamers
Microphone: Dual-array microphones

Comment 1 1p8g33ljh9si 2020-07-04 16:06:31 UTC
Created attachment 1699914 [details]
journalctl output when booting

Comment 2 1p8g33ljh9si 2020-07-04 16:07:13 UTC
Created attachment 1699915 [details]
Output of the alsa-info.sh script (https://www.alsa-project.org/alsa-info.sh)

Comment 3 Fedora Program Management 2021-04-29 17:04:22 UTC
This message is a reminder that Fedora 32 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 32 on 2021-05-25.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '32'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 32 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 4 Ben Cotton 2021-05-25 17:44:25 UTC
Fedora 32 changed to end-of-life (EOL) status on 2021-05-25. Fedora 32 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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