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Bug 1855437

Summary: subscription-manager: syspurpose raises exception 'cannot import logutil' after I updated subscription-manager related packages
Product: Red Hat Enterprise Linux 8 Reporter: Jan Stavel <jstavel>
Component: subscription-managerAssignee: Jiri Hnidek <jhnidek>
Status: CLOSED ERRATA QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: high Docs Contact:
Priority: high    
Version: 8.3CC: arpandey, jhnidek, jsefler, redakkan
Target Milestone: rcKeywords: Triaged
Target Release: 8.0Flags: pm-rhel: mirror+
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-05-18 13:32:41 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1903942    

Description Jan Stavel 2020-07-09 20:39:32 UTC 
After I updated packages
subscription-manager*

syspurpose stopped working.

[root@jstavel-auto8 ~]# rpm -qa | egrep 'syspurpose|subscription-manager'
dnf-plugin-subscription-manager-1.26.17-1.git.0.f3cf306.el8.x86_64
subscription-manager-cockpit-1.26.17-1.git.0.f3cf306.el8.noarch
subscription-manager-rhsm-certificates-1.26.17-1.git.0.f3cf306.el8.x86_64
subscription-manager-migration-1.26.17-1.git.0.f3cf306.el8.x86_64
python3-subscription-manager-rhsm-1.26.17-1.git.0.f3cf306.el8.x86_64

python3-syspurpose-1.26.9-1.el8.x86_64
^^^ this is older version that does not work with newer versions of subscription-manager* packages

subscription-manager-initial-setup-addon-1.26.9-1.el8.x86_64
subscription-manager-plugin-ostree-1.26.17-1.git.0.f3cf306.el8.x86_64
subscription-manager-1.26.17-1.git.0.f3cf306.el8.x86_64
subscription-manager-migration-data-2.0.51-1.noarch


[root@jstavel-auto8 ~]# syspurpose set-sla Premium
Traceback (most recent call last):
  File "/usr/sbin/syspurpose", line 11, in <module>
    load_entry_point('syspurpose==1.26.9', 'console_scripts', 'syspurpose')()
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 476, in load_entry_point
    return get_distribution(dist).load_entry_point(group, name)
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 2700, in load_entry_point
    return ep.load()
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 2318, in load
    return self.resolve()
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 2324, in resolve
    module = __import__(self.module_name, fromlist=['__name__'], level=0)
  File "/usr/lib/python3.6/site-packages/syspurpose/main.py", line 19, in <module>
    from syspurpose import cli
  File "/usr/lib/python3.6/site-packages/syspurpose/cli.py", line 21, in <module>
    from subscription_manager import logutil
ImportError: cannot import name 'logutil'



[root@jstavel-auto8 ~]# syspurpose status
Traceback (most recent call last):
  File "/usr/sbin/syspurpose", line 11, in <module>
    load_entry_point('syspurpose==1.26.9', 'console_scripts', 'syspurpose')()
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 476, in load_entry_point
    return get_distribution(dist).load_entry_point(group, name)
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 2700, in load_entry_point
    return ep.load()
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 2318, in load
    return self.resolve()
  File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 2324, in resolve
    module = __import__(self.module_name, fromlist=['__name__'], level=0)
  File "/usr/lib/python3.6/site-packages/syspurpose/main.py", line 19, in <module>
    from syspurpose import cli
  File "/usr/lib/python3.6/site-packages/syspurpose/cli.py", line 21, in <module>
    from subscription_manager import logutil
ImportError: cannot import name 'logutil'
Comment 1 Archana Pandey 2020-09-24 09:18:00 UTC 
recreating missing sub-man dependencies from list of dependencies for python3-syspurpose:

[root@localhost /]# rpm -q subscription-manager
subscription-manager-1.27.13-1.el8.x86_64
[root@localhost /]# rpm -q python3-syspurpose
python3-syspurpose-1.27.13-1.el8.x86_64

[root@localhost /]# rpm -q python3-syspurpose --requires
/usr/libexec/platform-python
python(abi) = 3.6
rpmlib(CompressedFileNames) <= 3.0.4-1
rpmlib(FileDigests) <= 4.6.0-1
rpmlib(PartialHardlinkSets) <= 4.0.4-1
rpmlib(PayloadFilesHavePrefix) <= 4.0-1
rpmlib(PayloadIsXz) <= 5.2-1                            <<<<<<<<<<<<<<<<<subscription-manager is not listed as a dependency


[root@localhost /]# yum upgrade python3-syspurpose
Updating Subscription Management repositories.
Last metadata expiration check: 0:11:20 ago on Thu 24 Sep 2020 01:09:08 PM IST.
Dependencies resolved.
==========================
 Package                             Architecture            Version                          Repository                                          Size
==========================
Upgrading:
 python3-syspurpose                  x86_64                  1.27.15-1.el8                    rhel-8-for-x86_64-baseos-htb-rpms                  298 k

Transaction Summary
==========================
Upgrade  1 Package

Total download size: 298 k   ^^^---subscription-manager not listed as dependency while upgrade
Is this ok [y/N]: yes:       




********************************************************************************************************

Verifying in build: python3-syspurpose-1.28.3-1.git.10.32f43d9.el8.x86_64.rpm

[root@localhost abc]# rpm -q python3-syspurpose
python3-syspurpose-1.28.3-1.git.6.a6d8bbc.el8.x86_64

[root@localhost abc]# rpm -q subscription-manager
subscription-manager-1.28.3-1.git.6.a6d8bbc.el8.x86_64

[root@localhost abc]# rpm -q python3-syspurpose --requires
/usr/libexec/platform-python
python(abi) = 3.6
rpmlib(CompressedFileNames) <= 3.0.4-1
rpmlib(FileDigests) <= 4.6.0-1
rpmlib(PartialHardlinkSets) <= 4.0.4-1
rpmlib(PayloadFilesHavePrefix) <= 4.0-1
rpmlib(PayloadIsXz) <= 5.2-1
subscription-manager = 1.28.3-1.git.6.a6d8bbc.el8    <<<<<<<<<<<<<< subscription-manager listed as dependency

[root@localhost abc]# rpm -q subscription-manager --requires
.
.
.
python3-subscription-manager-rhsm = 1.28.3          
python3-syspurpose
rpmlib(CompressedFileNames) <= 3.0.4-1
.
.
virt-what


[root@localhost /]# yum upgrade python3-syspurpose
Updating Subscription Management repositories.
Last metadata expiration check: 0:00:27 ago on Thu 24 Sep 2020 01:36:05 PM IST.
Dependencies resolved.
===========================
 Package                                Architecture             Version                                       Repository                         Size
===========================
Upgrading:
 python3-syspurpose                     x86_64                   1.28.3-1.git.10.32f43d9.el8                   rhsm_master.el8                   296 k
 subscription-manager                   x86_64                   1.28.3-1.git.10.32f43d9.el8                   rhsm_master.el8                   1.1 M

Transaction Summary               ^^----subscription-manager as dependency
===========================
Upgrade  2 Packages

Total download size: 1.4 M
Is this ok [y/N]: n
Operation aborted.


[root@localhost /]# yum upgrade subscription-manager
Updating Subscription Management repositories.
Jenkins CI builds of Red Hat Subscription Manager for RHEL                                                             2.6 kB/s | 3.0 kB     00:01    
Dependencies resolved.
===========================
 Package                                Architecture             Version                                       Repository                         Size
===========================
Upgrading:
 python3-syspurpose                     x86_64                   1.28.3-1.git.10.32f43d9.el8                   rhsm_master.el8                   296 k
 subscription-manager                   x86_64                   1.28.3-1.git.10.32f43d9.el8                   rhsm_master.el8                   1.1 M

Transaction Summary             ^^^^-------  python3-syspurpose getting upgraded as dependency
===========================
Upgrade  2 Packages

Total download size: 1.4 M
Is this ok [y/N]: n
Operation aborted.


Actual Results: Verified dependency of python3-syspurpose on sub-man
Comment 2 Archana Pandey 2020-09-24 13:14:20 UTC 
Early testing comment: Comment 1
Comment 4 Archana Pandey 2020-11-03 12:56:17 UTC 
Early testing:

Verifying on latest dev build: subscription-manager-1.28.5-1.el8.x86_64

[root@kvm-03-guest14 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.0-1
subscription management rules: 5.41
subscription-manager: 1.28.5-1.el8
[root@kvm-03-guest14 ~]# 
[root@kvm-03-guest14 ~]# 
[root@kvm-03-guest14 ~]# rpm -q python3-syspurpose
python3-syspurpose-1.28.5-1.el8.x86_64

[root@kvm-03-guest14 ~]# rpm -q python3-syspurpose --requires --verbose 
auto: /usr/libexec/platform-python
auto: python(abi) = 3.6
rpmlib: rpmlib(CompressedFileNames) <= 3.0.4-1
rpmlib: rpmlib(FileDigests) <= 4.6.0-1
rpmlib: rpmlib(PartialHardlinkSets) <= 4.0.4-1
rpmlib: rpmlib(PayloadFilesHavePrefix) <= 4.0-1
rpmlib: rpmlib(PayloadIsXz) <= 5.2-1
manual: subscription-manager = 1.28.5-1.el8        <<<< subscription-manager listed as dependency
[root@kvm-03-guest14 ~]# 
[root@kvm-03-guest14 ~]# rpm -q subscription-manager --requires
/bin/sh
:
:
python3-subscription-manager-rhsm = 1.28.5
python3-syspurpose
:
:
[root@kvm-03-guest14 ~]# 
[root@kvm-03-guest14 ~]# 
[root@kvm-03-guest14 ~]# yum remove subscription-manager
Updating Subscription Management repositories.
Dependencies resolved.
=========================================================================================================================================================================================
 Package                                                         Architecture                    Version                                   Repository                               Size
=========================================================================================================================================================================================
Removing:
 subscription-manager                                            x86_64                          1.28.5-1.el8                              @beaker-BaseOS                          4.3 M
Removing dependent packages:
 subscription-manager-plugin-ostree                              x86_64                          1.28.5-1.el8                              @beaker-BaseOS                           54 k
 tuned                                                           noarch                          2.14.0-4.el8                              @beaker-BaseOS                          765 k
Removing unused dependencies:
 dmidecode                                                       x86_64                          1:3.2-6.el8                               @beaker-BaseOS                          217 k
 dnf-plugin-subscription-manager                                 x86_64                          1.28.5-1.el8                              @beaker-BaseOS                           87 k
 hdparm                                                          x86_64                          9.54-2.el8                                @beaker-BaseOS                          184 k
 python3-configobj                                               noarch                          5.0.6-11.el8                              @beaker-BaseOS                          342 k
 python3-dmidecode                                               x86_64                          3.12.2-15.el8                             @beaker-BaseOS                          294 k
 python3-ethtool                                                 x86_64                          0.14-3.el8                                @beaker-BaseOS                           92 k
 python3-iniparse                                                noarch                          0.4-31.el8                                @beaker-BaseOS                          106 k
 python3-inotify                                                 noarch                          0.9.6-13.el8                              @beaker-BaseOS                          243 k
 python3-librepo                                                 x86_64                          1.12.0-2.el8                              @beaker-BaseOS                          172 k
 python3-libxml2                                                 x86_64                          2.9.7-9.el8                               @beaker-BaseOS                          1.3 M
 python3-linux-procfs                                            noarch                          0.6.2-2.el8                               @beaker-BaseOS                           98 k
 python3-perf                                                    x86_64                          4.18.0-240.9.el8                          @beaker-BaseOS                          348 k
 python3-pyudev                                                  noarch                          0.21.0-7.el8                              @beaker-BaseOS                          315 k
 python3-schedutils                                              x86_64                          0.6-6.el8                                 @beaker-BaseOS                           44 k
 python3-subscription-manager-rhsm                               x86_64                          1.28.5-1.el8                              @beaker-BaseOS                          399 k
 python3-syspurpose                                              x86_64                          1.28.5-1.el8                          :
:                           ^^^---- rpm remove dependency

Transaction Summary
=========================================================================================================================================================================================
Remove  22 Packages

Freed space: 10 M
Is this ok [y/N]: n
Operation aborted.
[root@kvm-03-guest14 ~]# yum remove python3-syspurpose
Updating Subscription Management repositories.
Dependencies resolved.
=========================================================================================================================================================================================
 Package                                                         Architecture                    Version                                   Repository                               Size
=========================================================================================================================================================================================
Removing:
 python3-syspurpose                                              x86_64                          1.28.5-1.el8                              @beaker-BaseOS                          127 k
Removing dependent packages:
 subscription-manager                                            x86_64                          1.28.5-1.el8  <<< dependency                            @beaker-BaseOS                          4.3 M
 subscription-manager-plugin-ostree                              x86_64                          1.28.5-1.el8                              @beaker-BaseOS                           54 k
:
:
:                            

Transaction Summary
=========================================================================================================================================================================================
Remove  22 Packages

Freed space: 10 M
Is this ok [y/N]: n
Operation aborted.
[root@kvm-03-guest14 ~]# 

Verifying upgrade with help of scratch master build as no higher version of dev build available with fix at present:

[root@kvm-01-guest12 ~]# yum upgrade subscription-manager
Updating Subscription Management repositories.
Unable to read consumer identity

This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.

Last metadata expiration check: 0:02:18 ago on Tue 03 Nov 2020 07:50:53 AM EST.
Dependencies resolved.
=========================================================================================================================================================================================
 Package                                        Architecture                     Version                                                 Repository                                 Size
=========================================================================================================================================================================================
Upgrading:
 python3-syspurpose                             x86_64                           1.28.5-1.git.0.f474dc9.el8                              rhsm_master.el8                           297 k
 subscription-manager                           x86_64                           1.28.5-1.git.0.f474dc9.el8                              rhsm_master.el8                           1.1 M

Transaction Summary
=========================================================================================================================================================================================
Upgrade  2 Packages

Total download size: 1.4 M
Is this ok [y/N]: n
Operation aborted.
[root@kvm-01-guest12 ~]#

Actual Results: subscription-manager is now part of rpm dependency for python3-syspurpose

Based on above results marking verified to Tested
Comment 7 John Sefler 2020-11-10 15:42:09 UTC 
Testing RHEL Compose DISTRO=RHEL-8.4.0-20201110.n.1...


      Beaker Test information:
                         HOSTNAME=kvm-06-guest24.hv2.lab.eng.bos.redhat.com
                            JOBID=4719044
                         RECIPEID=9040811
                    RESULT_SERVER=
                           DISTRO=RHEL-8.4.0-20201110.n.1
                     ARCHITECTURE=x86_64

      Job Whiteboard:  RHEL-8.4.0-20201110.n.1 BaseOS x86_64

      Recipe Whiteboard: 
**  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **
[root@kvm-06-guest24 ~]# 
[root@kvm-06-guest24 ~]# rpm -q subscription-manager python3-syspurpose
subscription-manager-1.28.5-1.el8.x86_64
python3-syspurpose-1.28.5-1.el8.x86_64
[root@kvm-06-guest24 ~]# 
[root@kvm-06-guest24 ~]# rpm -q --changelog subscription-manager | grep 1855437
- 1855437: syspurpose CLI should require sub-man rpm; ENT-2602
[root@kvm-06-guest24 ~]# rpm -q --changelog python3-syspurpose | grep 1855437
- 1855437: syspurpose CLI should require sub-man rpm; ENT-2602
[root@kvm-06-guest24 ~]# 
[root@kvm-06-guest24 ~]# rpm -q python3-syspurpose --requires | grep subscription-manager
subscription-manager = 1.28.5-1.el8
[root@kvm-06-guest24 ~]# 
[root@kvm-06-guest24 ~]# rpm -q subscription-manager --requires | grep python3-syspurpose
python3-syspurpose
[root@kvm-06-guest24 ~]# 

Hmmmm.... This is not the proper fix for the upgrade scenario in comment 0
https://github.com/candlepin/subscription-manager/pull/2327/files

The proper fix should have made subscription-manager require an exact version of python3-syspurpose and left python3-syspurpose requirements as-is (without requiring subscription-manager).

Expected Results...
[root@kvm-06-guest24 ~]# rpm -q python3-syspurpose --requires | grep subscription-manager
[root@kvm-06-guest24 ~]#                <========== EXPECTED NO REQUIREMENT ON subscription-manager
[root@kvm-06-guest24 ~]# rpm -q subscription-manager --requires | grep python3-syspurpose
python3-syspurpose = 1.28.5-1.el8       <========== EXPECTED subscription-manager TO REQUIRE VERSION 1.28.5-1.el8 OF python3-syspurpose
[root@kvm-06-guest24 ~]# 

Moving this bug back to NEW/FailedQA and I expect the change in https://github.com/candlepin/subscription-manager/pull/2327/files to be reverted and the proper fix to be "subscription-manager rpm should require an exact version of python3-syspurpose rpm".
Comment 9 John Sefler 2020-12-08 19:54:43 UTC 
Pre-verifying the following development build targeted for RHEL-8.4....

[root@kvm-05-guest11 ~]# rpm -q subscription-manager python3-syspurpose
subscription-manager-1.28.7-1.git.0.5b601d5.el8.x86_64
python3-syspurpose-1.28.7-1.git.0.5b601d5.el8.x86_64
[root@kvm-05-guest11 ~]# 
[root@kvm-05-guest11 ~]# rpm -q subscription-manager --changelog | grep 1855437
- 1855437: Fixed rpm dependency of subscription-manager; ENT-3250 (#2365)          <===== THIS SECONDARY PATCH FIXES FAILED COMMENT 7
- 1855437: syspurpose CLI should require sub-man rpm; ENT-2602
[root@kvm-05-guest11 ~]# 
[root@kvm-05-guest11 ~]# rpm -q python3-syspurpose --requires | grep subscription-manager
[root@kvm-05-guest11 ~]# 
[root@kvm-05-guest11 ~]# rpm -q subscription-manager --requires | grep python3-syspurpose
python3-syspurpose = 1.28.7-1.git.0.5b601d5.el8
[root@kvm-05-guest11 ~]# 

Verified:Tested the expected required package dependencies for subscription-manager now requires an exact version of python3-syspurpose
Comment 11 John Sefler 2020-12-11 15:00:23 UTC 
Verifying fix in nightly compose RHEL-8.4.0-20201211.n.0...

**  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **
      Beaker Test information:
                         HOSTNAME=hpe-dl380pgen8-02-vm-9.hpe2.lab.eng.bos.redhat.com
                            JOBID=4807407
                         RECIPEID=9178576
                    RESULT_SERVER=
                           DISTRO=RHEL-8.4.0-20201211.n.0
                     ARCHITECTURE=x86_64

      Job Whiteboard:  RHEL-8.4.0-20201211.n.0 BaseOS x86_64 

      Recipe Whiteboard: 
**  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **  **
[root@hpe-dl380pgen8-02-vm-9 ~]#
[root@hpe-dl380pgen8-02-vm-9 ~]# rpm -q subscription-manager python3-syspurpose
subscription-manager-1.28.7-1.el8.x86_64
python3-syspurpose-1.28.7-1.el8.x86_64
[root@hpe-dl380pgen8-02-vm-9 ~]# 
[root@hpe-dl380pgen8-02-vm-9 ~]# rpm -q subscription-manager --changelog | grep 1855437
- 1855437: Fixed rpm dependency of subscription-manager; ENT-3250 (#2365)
- 1855437: syspurpose CLI should require sub-man rpm; ENT-2602
[root@hpe-dl380pgen8-02-vm-9 ~]# 
[root@hpe-dl380pgen8-02-vm-9 ~]# rpm -q python3-syspurpose --requires | grep subscription-manager
[root@hpe-dl380pgen8-02-vm-9 ~]# 
[root@hpe-dl380pgen8-02-vm-9 ~]# rpm -q subscription-manager --requires | grep python3-syspurpose
python3-syspurpose = 1.28.7-1.el8
[root@hpe-dl380pgen8-02-vm-9 ~]# 

VERIFIED: the expected required package dependencies for subscription-manager now requires an exact version of python3-syspurpose.  In the scenario defined in comment 0, this dependency will now force the upgrade of python3-syspurpose to follow when a user does "yum upgrade subscription-manager*" and prevent he failed load_entry_point.
Comment 13 errata-xmlrpc 2021-05-18 13:32:41 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:1575