Bug 1862425
| Summary: | unexpected 'Service level preference not set' after a successful 'service_level_agreement set to "Premium".' | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 8 | Reporter: | John Sefler <jsefler> |
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> |
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> |
| Severity: | urgent | Docs Contact: | |
| Priority: | urgent | ||
| Version: | 8.3 | CC: | cdonnell, jhnidek, redakkan, wpoteat |
| Target Milestone: | rc | Keywords: | Regression, Triaged |
| Target Release: | 8.3 | Flags: | pm-rhel:
mirror+
|
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2020-11-04 01:39:45 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
|
Description
John Sefler
2020-07-31 12:17:43 UTC
reproducing on :
==================
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.1.16-1
subscription management rules: 5.40
subscription-manager: 1.27.11-1.el8
[root@kvm-07-guest23 ~]# subscription-manager register --auto-attach --serverurl=subscription.rhsm.stage.redhat.com
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: rhel****
Password:
CACHED_SYSPURPOSE: /var/lib/rhsm/cache/syspurpose.json
The system has been registered with ID: 4a7f94a8-d467-483c-bd43-46e03afe3abb
The registered system name is: kvm-07-guest23.hv2.lab.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
Status: Subscribed
[root@kvm-07-guest23 ~]# subscription-manager service-level --set="Premium"
service_level_agreement set to "Premium".
[root@kvm-07-guest23 ~]# subscription-manager service-level --show
Service level preference not set
Verification on :
================
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.1.16-1
subscription management rules: 5.40
subscription-manager: 1.27.13-1.el8
# rpm -q subscription-manager --changelog | grep 1862425
- 1862425: Fix setting service-level (jhnidek)
[root@hpe-dl380pgen8-02-vm-8 ~]# subscription-manager register --auto-attach --serverurl=subscription.rhsm.stage.redhat.com
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: rhel*****
Password:
The system has been registered with ID: 712e8ed5-5db5-4dfe-8d0c-77201160a2d5
The registered system name is: hpe-dl380pgen8-02-vm-8.hpe2.lab.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
Status: Subscribed
To use Red Hat Insights, install the insights-client package.
To opt out of Red Hat Insights, run "insights-client --unregister" or reregister with "--no-insights".
[root@hpe-dl380pgen8-02-vm-8 ~]# subscription-manager service-level --set="Premium"
service_level_agreement set to "Premium".
[root@hpe-dl380pgen8-02-vm-8 ~]# subscription-manager service-level --show
Current service level: Premium
# syspurpose show
{
"service_level_agreement": "Premium"
}
Based on the above observation ,moving this bug to verified.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2020:4460 |