Bug 1866331 - [RHOCS Usability Study][Dashboard] Users need additional tooltips or definitions
Summary: [RHOCS Usability Study][Dashboard] Users need additional tooltips or definitions
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Console Storage Plugin
Version: 4.4
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: ---
: 4.8.0
Assignee: Ankush Behl
QA Contact: Mugdha Soni
URL:
Whiteboard:
Depends On:
Blocks: 1962814 1965315
TreeView+ depends on / blocked
 
Reported: 2020-08-05 11:28 UTC by Harish NV Rao
Modified: 2023-09-15 00:46 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-07-27 22:32:47 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github openshift console pull 8590 0 None open Bug 1866331: Adds tooltips 2021-04-08 08:38:41 UTC
Red Hat Product Errata RHSA-2021:2438 0 None None None 2021-07-27 22:33:31 UTC

Description Harish NV Rao 2020-08-05 11:28:37 UTC
Description of problem:

Users asked for additional tooltip or definition for:
- IOPS, Resovery, Latency, etc.
- OCS Cluster, Data resiliency (for definition and what the status meant, e.g. when OCS Cluster’s status was Degraded- user wanted to know what it was and why it was degraded.)
- Egress

UX issue severity level: 3-Medium (refer below mentioned doc for severity levels)

This BZ is being filed based on the Usability study conducted on RHOCS during July 2020. A complete report on this Usability study can be found here: https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g547716335e_0_260


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:

Comment 1 Bipul Adhikari 2020-08-07 06:46:52 UTC
Assigning to UXD, to come up with the text and the placement for Tooltips to be added in 4.7.

Comment 5 Yuval 2020-11-26 12:29:10 UTC
we are working on a doc to cover all the tooltips we need
see doc:https://docs.google.com/document/d/1oloKUiXx_maVLlt1T8JbycLzgK4XT4S6aE4hAUPKGBE/edit#heading=h.x6hoelr47pmf

Comment 7 Mugdha Soni 2021-06-15 11:16:47 UTC
Hi 

The tooltip/definition addition on the UI was validated and the following observations were made . 
@jpanda Could you please verify ?

Observation Document :https://docs.google.com/document/d/1uvfD7w0JzAVKKxLgYmPhEkpIkC0Nq83qdaegBQ7iKeM/edit#

Thanks 
Mugdha Soni

Comment 9 Mugdha Soni 2021-06-24 07:33:39 UTC
Hi 

The doubts were cleared offline by badhikar . Tool tips / Definition LGTM and the same has been cross verfied using the design doc "https://marvelapp.com/prototype/98070cf/screen/75721357"

Hence moving the bug to verified state .


Thanks 
Mugdha Soni

Comment 12 errata-xmlrpc 2021-07-27 22:32:47 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:2438

Comment 13 Red Hat Bugzilla 2023-09-15 00:46:05 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days


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