Description of problem: The “no alert” message took up a significant focal point and drew users’ attention. One user questioned why there was a greyed out check mark and wondered when it would turn green. Refer to [1] for the screenshot. UX issue severity level: 4-Low (refer below mentioned doc for severity levels) This BZ is being filed based on the Usability study conducted on RHOCS during July 2020. A complete report on this Usability study can be found here: https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g547716335e_0_260 [1] https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g8d60435416_0_40 Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
Assigning to UXD, to suggest what we should do about the confusing state.
(In reply to Bipul Adhikari from comment #1) > Assigning to UXD, to suggest what we should do about the confusing state. This issue was addressed in the dashboard improvements. the "no alerts" status will not be displayed at all if there are no alerts to show. See jira here: https://issues.redhat.com/browse/RHSTOR-1265 Mockup: https://marvelapp.com/prototype/6801i5e/screen/71524166
Closing this BZ as this has already been fixed in OCP 4.5 by https://github.com/openshift/console/pull/5055
Moving it to ON_QA based on QE input.
thanks Bipul. Vaibhavi, please verify this bz
I re-tested with 4.7.0-0.nightly-2020-12-18-031435. The big grey question mark and "No object service alerts" message are not there, so I'm moving the bug to Verified.
Created attachment 1740312 [details] Object service dashboard doesn't contain the confusing grey mark anymore
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: OpenShift Container Platform 4.7.0 security, bug fix, and enhancement update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2020:5633