looks like ImagePullSecrets was changed from before and after the upgrade. 
Can you share oc get noobaa -o yaml from before and after the upgrade so we can be sure that's this is the cause of the issue?
And if indeed it was changed can you please verify that a normal upgrade without a change to the secrets works? thanks

(In reply to Jacky Albo from comment #3)
> looks like ImagePullSecrets was changed from before and after the upgrade. 
> Can you share oc get noobaa -o yaml from before and after the upgrade so we
> can be sure that's this is the cause of the issue?
> And if indeed it was changed can you please verify that a normal upgrade
> without a change to the secrets works? thanks

@Jacky

I do not have oc get noobaa -o yaml before upgrade. Does it get collected as part of must-gather?

Moreover, I am not sure how the secret got changed as we had only created few pv-pools and obcs... We do not even know how to change the secret

on get noobaa -o yaml after upgrade


$ oc get noobaa -o yaml
apiVersion: v1
items:
- apiVersion: noobaa.io/v1alpha1
  kind: NooBaa
  metadata:
    creationTimestamp: "2020-08-10T11:39:51Z"
    finalizers:
    - noobaa.io/graceful_finalizer
    generation: 3
    labels:
      app: noobaa
    managedFields:
    - apiVersion: noobaa.io/v1alpha1
      fieldsType: FieldsV1
      fieldsV1:
        f:metadata:
          f:labels:
            .: {}
            f:app: {}
          f:ownerReferences: {}
        f:spec:
          .: {}
          f:affinity:
            .: {}
            f:nodeAffinity:
              .: {}
              f:requiredDuringSchedulingIgnoredDuringExecution:
                .: {}
                f:nodeSelectorTerms: {}
          f:coreResources:
            .: {}
            f:limits:
              .: {}
              f:cpu: {}
              f:memory: {}
            f:requests:
              .: {}
              f:cpu: {}
              f:memory: {}
          f:dbImage: {}
          f:dbResources:
            .: {}
            f:limits:
              .: {}
              f:cpu: {}
              f:memory: {}
            f:requests:
              .: {}
              f:cpu: {}
              f:memory: {}
          f:dbStorageClass: {}
          f:dbVolumeResources:
            .: {}
            f:requests:
              .: {}
              f:storage: {}
          f:endpoints:
            .: {}
            f:maxCount: {}
            f:minCount: {}
            f:resources:
              .: {}
              f:limits:
                .: {}
                f:cpu: {}
                f:memory: {}
              f:requests:
                .: {}
                f:cpu: {}
                f:memory: {}
          f:image: {}
          f:pvPoolDefaultStorageClass: {}
          f:tolerations: {}
      manager: ocs-operator
      operation: Update
      time: "2020-08-13T08:54:09Z"
    - apiVersion: noobaa.io/v1alpha1
      fieldsType: FieldsV1
      fieldsV1:
        f:metadata:
          f:finalizers: {}
        f:spec:
          f:cleanupPolicy: {}
        f:status:
          .: {}
          f:accounts:
            .: {}
            f:admin:
              .: {}
              f:secretRef:
                .: {}
                f:name: {}
                f:namespace: {}
          f:actualImage: {}
          f:conditions: {}
          f:endpoints:
            .: {}
            f:readyCount: {}
            f:virtualHosts: {}
          f:observedGeneration: {}
          f:phase: {}
          f:readme: {}
          f:services:
            .: {}
            f:serviceMgmt:
              .: {}
              f:externalDNS: {}
              f:internalDNS: {}
              f:internalIP: {}
              f:nodePorts: {}
              f:podPorts: {}
            f:serviceS3:
              .: {}
              f:externalDNS: {}
              f:internalDNS: {}
              f:internalIP: {}
              f:nodePorts: {}
              f:podPorts: {}
      manager: noobaa-operator
      operation: Update
      time: "2020-08-13T12:42:24Z"
    name: noobaa
    namespace: openshift-storage
    ownerReferences:
    - apiVersion: ocs.openshift.io/v1
      blockOwnerDeletion: true
      controller: true
      kind: StorageCluster
      name: ocs-storagecluster
      uid: a8c09b98-373e-4e11-9b5a-08f241de2bc8
    resourceVersion: "33882083"
    selfLink: /apis/noobaa.io/v1alpha1/namespaces/openshift-storage/noobaas/noobaa
    uid: 84ccf3cf-753c-433f-8ece-41bdaa53405a
  spec:
    affinity:
      nodeAffinity:
        requiredDuringSchedulingIgnoredDuringExecution:
          nodeSelectorTerms:
          - matchExpressions:
            - key: cluster.ocs.openshift.io/openshift-storage
              operator: Exists
    coreResources:
      limits:
        cpu: "1"
        memory: 4Gi
      requests:
        cpu: "1"
        memory: 4Gi
    dbImage: registry.redhat.io/rhscl/mongodb-36-rhel7@sha256:ba74027bb4b244df0b0823ee29aa927d729da33edaa20ebdf51a2430cc6b4e95
    dbResources:
      limits:
        cpu: 500m
        memory: 500Mi
      requests:
        cpu: 500m
        memory: 500Mi
    dbStorageClass: ocs-storagecluster-ceph-rbd
    dbVolumeResources:
      requests:
        storage: 50Gi
    endpoints:
      maxCount: 1
      minCount: 1
      resources:
        limits:
          cpu: "1"
          memory: 2Gi
        requests:
          cpu: "1"
          memory: 2Gi
    image: quay.io/rhceph-dev/mcg-core@sha256:d2e4edc717533ae0bdede3d8ada917cec06a946e0662b560ffd4493fa1b51f27
    pvPoolDefaultStorageClass: ocs-storagecluster-ceph-rbd
    tolerations:
    - effect: NoSchedule
      key: node.ocs.openshift.io/storage
      operator: Equal
      value: "true"
  status:
    accounts:
      admin:
        secretRef:
          name: noobaa-admin
          namespace: openshift-storage
    actualImage: quay.io/rhceph-dev/mcg-core@sha256:d2e4edc717533ae0bdede3d8ada917cec06a946e0662b560ffd4493fa1b51f27
    conditions:
    - lastHeartbeatTime: "2020-08-10T11:39:52Z"
      lastTransitionTime: "2020-08-13T12:42:24Z"
      message: noobaa operator completed reconcile - system is ready
      reason: SystemPhaseReady
      status: "True"
      type: Available
    - lastHeartbeatTime: "2020-08-10T11:39:52Z"
      lastTransitionTime: "2020-08-13T12:42:24Z"
      message: noobaa operator completed reconcile - system is ready
      reason: SystemPhaseReady
      status: "False"
      type: Progressing
    - lastHeartbeatTime: "2020-08-10T11:39:52Z"
      lastTransitionTime: "2020-08-10T11:39:52Z"
      message: noobaa operator completed reconcile - system is ready
      reason: SystemPhaseReady
      status: "False"
      type: Degraded
    - lastHeartbeatTime: "2020-08-10T11:39:52Z"
      lastTransitionTime: "2020-08-13T12:42:24Z"
      message: noobaa operator completed reconcile - system is ready
      reason: SystemPhaseReady
      status: "True"
      type: Upgradeable
    endpoints:
      readyCount: 1
      virtualHosts:
      - s3.openshift-storage.svc
    observedGeneration: 3
    phase: Ready
    readme: "\n\n\tWelcome to NooBaa!\n\t-----------------\n\tNooBaa Core Version:
      \    5.5.0-3ff3e13\n\tNooBaa Operator Version: 2.3.0\n\n\tLets get started:\n\n\t1.
      Connect to Management console:\n\n\t\tRead your mgmt console login information
      (email & password) from secret: \"noobaa-admin\".\n\n\t\t\tkubectl get secret
      noobaa-admin -n openshift-storage -o json | jq '.data|map_values(@base64d)'\n\n\t\tOpen
      the management console service - take External IP/DNS or Node Port or use port
      forwarding:\n\n\t\t\tkubectl port-forward -n openshift-storage service/noobaa-mgmt
      11443:443 &\n\t\t\topen https://localhost:11443\n\n\t2. Test S3 client:\n\n\t\tkubectl
      port-forward -n openshift-storage service/s3 10443:443 &\n\t\tNOOBAA_ACCESS_KEY=$(kubectl
      get secret noobaa-admin -n openshift-storage -o json | jq -r '.data.AWS_ACCESS_KEY_ID|@base64d')\n\t\tNOOBAA_SECRET_KEY=$(kubectl
      get secret noobaa-admin -n openshift-storage -o json | jq -r '.data.AWS_SECRET_ACCESS_KEY|@base64d')\n\t\talias
      s3='AWS_ACCESS_KEY_ID=$NOOBAA_ACCESS_KEY AWS_SECRET_ACCESS_KEY=$NOOBAA_SECRET_KEY
      aws --endpoint https://localhost:10443 --no-verify-ssl s3'\n\t\ts3 ls\n\n"
    services:
      serviceMgmt:
        externalDNS:
        - https://noobaa-mgmt-openshift-storage.apps.sagrawal-dc3-ind.qe.rh-ocs.com
        internalDNS:
        - https://noobaa-mgmt.openshift-storage.svc:443
        internalIP:
        - https://172.30.158.249:443
        nodePorts:
        - https://10.70.60.44:30117
        podPorts:
        - https://10.129.2.40:8443
      serviceS3:
        externalDNS:
        - https://s3-openshift-storage.apps.sagrawal-dc3-ind.qe.rh-ocs.com
        internalDNS:
        - https://s3.openshift-storage.svc:443
        internalIP:
        - https://172.30.96.165:443
        nodePorts:
        - https://10.70.60.44:31431
        podPorts:
        - https://10.129.2.38:6443
kind: List
metadata:
  resourceVersion: ""
  selfLink: ""

ok so @nberry provided me with the cluster creds. Thank you
As I was thinking it seems that before the upgrade the system was using a secret in order to reach quay docker hub - default-dockercfg-sd5pn
After the upgrade it was change to not using a secret at all
removing a secret after a upgrade seems to not be handled correctly - we will need to think of the right way in attacking this
old image: quay.io/rhceph-dev/mcg-core@sha256:f5fa382c8bcf832d079692e1980b0560ba5a12e155e8bc0715cfd6acc314f602
new image: quay.io/rhceph-dev/mcg-core@sha256:d2e4edc717533ae0bdede3d8ada917cec06a946e0662b560ffd4493fa1b51f27
maybe it's recommended to check upgrade for now without changing secrets

fixed a issue with changing the imagePullSecret in the wrong way

1. there will be IO disruptions on the pods - as they will get restarted for using the new image
2. they are restarted as part of the upgrade - deleting the pod running the old image and starting a new one instead running the new version
3. this is great :) this is important info for us 

In short this is the expected behaviour and you can go ahead and close it

(In reply to Jacky Albo from comment #14)
> 1. there will be IO disruptions on the pods - as they will get restarted for
> using the new image
> 2. they are restarted as part of the upgrade - deleting the pod running the
> old image and starting a new one instead running the new version
> 3. this is great :) this is important info for us 
> 
> In short this is the expected behaviour and you can go ahead and close it

thank you Jacky for all the confirmations.

Moving the BZ to verified state based on  Comment#13 and Comment#14.

Thanks

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Red Hat OpenShift Container Storage 4.5.0 bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:3754