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Bug 1868734

Summary:	system purpose attributes are not set on the system when you register the system with an activation key that has all the system purpose attributes set on the key
Product:	Red Hat Enterprise Linux 8	Reporter:	Shwetha Kallesh <skallesh>
Component:	subscription-manager	Assignee:	Jiri Hnidek <jhnidek>
Status:	CLOSED ERRATA	QA Contact:	Red Hat subscription-manager QE Team <rhsm-qe>
Severity:	high	Docs Contact:
Priority:	high
Version:	8.3	CC:	csnyder, jhnidek, jsefler, jwboyer, nmoumoul, prakgupt, redakkan, skallesh
Target Milestone:	rc	Keywords:	Regression, Triaged
Target Release:	8.3	Flags:	pm-rhel: mirror+
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	subscription-manager-1.27.16-1	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2020-11-04 01:39:45 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1842946

Description Shwetha Kallesh 2020-08-13 16:02:44 UTC

Description of problem:
syspurpose attributes on the activation-key are not set on the system when you register with activation-key that has role,usage and service-level values set on it

Version-Release number of selected component (if applicable):

subscription management server: 3.1.16-1
How reproducible:


Steps to Reproduce:
[root@kvm-01-guest06 ~]# rm -f /var/lib/rhsm/cache/syspurpose.json
[root@kvm-01-guest06 ~]# rm -f /etc/rhsm/syspurpose/syspurpose.json


Create an activation and set role,usage and service-level values on it
[root@kvm-01-guest06 ~]# curl --stderr /dev/null --insecure --user stage_auto_syspurpose001:redhat --request POST --data '{"role":"Red Hat Enterprise Linux Server","usage":"Production","name":"Syspurpose_key_1","serviceLevel":"Self-Support","autoAttach":"true"}' --header 'accept: application/json' --header 'content-type: application/json' https://candlepin.corp.stage.redhat.com/candlepin/owners/12814047/activation_keys
    {"created":"2020-08-13T15:43:19+0000",
    "updated":"2020-08-13T15:43:19+0000",
    "id":"8a99f9a273df349e0173e87d68f65d5b",
    "name":"Syspurpose_key_1",
    "description":null,
    "owner":{"id":"8a99f9ae6e3a9cac016e3b641dbc000f",
            "key":"12814047","displayName":"12814047",
            "href":"/owners/12814047"},
    "serviceLevel":"Self-Support",      --------> note service-level is set 
    "usage":"Production",               --------> note usage is set 
    "role":"Red Hat Enterprise Linux Server",--------> note role is set
    "addOns":[],
    "autoAttach":true,
    "pools":[],
    "contentOverrides":[],
    "products":[],
    "releaseVer":{"releaseVer":null}}

Register with the activation-key created above
 [root@kvm-01-guest06 ~]# subscription-manager register --org=12814047 --activationkey=Syspurpose_key_1 --serverurl subscription.rhsm.stage.redhat.com

The system has been registered with ID: 39971172-7adb-4620-aa2d-3549acf231b6
The registered system name is: kvm-01-guest06.lab.eng.rdu2.redhat.com
Installed Product Current Status:
 Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
 Status:       Subscribed
     
 To use Red Hat Insights, install the insights-client package.
 To opt out of Red Hat Insights, run "insights-client --unregister" or reregister with "--no-insights".


[root@kvm-01-guest06 ~]# syspurpose show
{}
^^ observe that syspurpose values from the activation-key are not set on the system


Actual results:
syspurpose values from the activation-key are not set on the system

Expected results:
syspurpose values from the activation-key shouldbe set on the system 

Additional info:
Please see the bug https://bugzilla.redhat.com/show_bug.cgi?id=1775361 , its a re-occurance of old issue

Comment 1 Shwetha Kallesh 2020-08-13 16:25:57 UTC

Activation key with autoAttach set to false:

[root@kvm-01-guest06 ~]# curl --stderr /dev/null --insecure --user stage_auto_syspurpose001:redhat --request POST --data '{"role":"Red Hat Enterprise Linux Server","usage":"Production","name":"Syspurpose_key_2","serviceLevel":"Self-Support","autoAttach":"false"}' --header 'accept: application/json' --header 'content-type: application/json' https://candlepin.corp.stage.redhat.com/candlepin/owners/12814047/activation_keys
{"created":"2020-08-13T16:23:09+0000","updated":"2020-08-13T16:23:09+0000","id":"8a99f9a373df34f30173e8a1deee5ddc","name":"Syspurpose_key_2","description":null,"owner":{"id":"8a99f9ae6e3a9cac016e3b641dbc000f","key":"12814047","displayName":"12814047","href":"/owners/12814047"},"serviceLevel":"Self-Support","usage":"Production","role":"Red Hat Enterprise Linux Server","addOns":[],"autoAttach":false,"pools":[],"contentOverrides":[],"products":[],"releaseVer":{"releaseVer":null}}


Register using above key
[root@kvm-01-guest06subscription-manager register --org=12814047 --activationkey=Syspurpose_key_2 --serverurl subscription.rhsm.stage.redhat.com --force
Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription
The system with UUID 39971172-7adb-4620-aa2d-3549acf231b6 has been unregistered
All local data removed
The system has been registered with ID: 2c46c643-7b09-4af7-8670-730cbc6fc58c
The registered system name is: kvm-01-guest06.lab.eng.rdu2.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
Status:       Not Subscribed

Unable to find available subscriptions for all your installed products.
To use Red Hat Insights, install the insights-client package.
To opt out of Red Hat Insights, run "insights-client --unregister" or reregister with "--no-insights".
[root@kvm-01-guest06 ~]# syspurpose show
{}
^^ observe syspurpose values are not set

Comment 3 Shwetha Kallesh 2020-09-03 09:54:02 UTC

Hey Prakhar,

              I can reproduce with the following version,

[root@ibm-x3650m4-01-vm-13 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.1.18-1
subscription management rules: 5.41
subscription-manager: 1.27.15-1.el8


[root@ibm-x3650m4-01-vm-13 ~]# rm -f /var/lib/rhsm/cache/syspurpose.json
[root@ibm-x3650m4-01-vm-13 ~]# rm -f /etc/rhsm/syspurpose/syspurpose.json
[root@ibm-x3650m4-01-vm-13 ~]# 
[root@ibm-x3650m4-01-vm-13 ~]# syspurpose show
{}
[root@ibm-x3650m4-01-vm-13 ~]# subscription-manager register --org=12814047 --activationkey=Syspurpose_key_1 --serverurl subscription.rhsm.stage.redhat.com
The system has been registered with ID: 5840f7fe-7bcf-4421-8025-fed2f32da99c
The registered system name is: ibm-x3650m4-01-vm-13.ibm2.lab.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
Status:       Subscribed

[root@ibm-x3650m4-01-vm-13 ~]# syspurpose show
{}


The following activationkey is used test:

curl --stderr /dev/null --insecure --user stage_auto_syspurpose001:redhat --request POST --data '{"role":"Red Hat Enterprise Linux Server","usage":"Production","name":"Syspurpose_key_1","serviceLevel":"Self-Support","autoAttach":"true"}' --header 'accept: application/json' --header 'content-type: application/json' https://candlepin.corp.stage.redhat.com/candlepin/owners/12814047/activation_keys
    {"created":"2020-08-13T15:43:19+0000",
    "updated":"2020-08-13T15:43:19+0000",
    "id":"8a99f9a273df349e0173e87d68f65d5b",
    "name":"Syspurpose_key_1",
    "description":null,
    "owner":{"id":"8a99f9ae6e3a9cac016e3b641dbc000f",
            "key":"12814047","displayName":"12814047",
            "href":"/owners/12814047"},
    "serviceLevel":"Self-Support",      --------> note service-level is set 
    "usage":"Production",               --------> note usage is set 
    "role":"Red Hat Enterprise Linux Server",--------> note role is set
    "addOns":[],
    "autoAttach":true,
    "pools":[],
    "contentOverrides":[],
    "products":[],
    "releaseVer":{"releaseVer":null}}

Comment 4 John Sefler 2020-09-07 12:54:22 UTC

Also review bug 1875988 which likely requires the same fix as this bug.

Comment 14 Chris Snyder 2020-09-10 15:00:36 UTC

*** Bug 1875988 has been marked as a duplicate of this bug. ***

Comment 15 Chris Snyder 2020-09-10 15:01:10 UTC

*** Bug 1875624 has been marked as a duplicate of this bug. ***

Comment 18 Shwetha Kallesh 2020-09-16 07:15:16 UTC

Verification: 
[root@ibm-x3650m4-01-vm-14 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.1.19-1
subscription management rules: 5.41
subscription-manager: 1.27.16-1.el8


case1:

[shwetha@localhost ~]$ curl --stderr /dev/null --insecure --user stage_auto_syspurpose001:redhat --request POST --data '{"role":"Red Hat Enterprise Linux Server","usage":"Production","name":"SyspurposeTestKey","serviceLevel":"Self-Support","addOns":["HighAvailability","EUS"],"autoAttach":"true"}' --header 'accept: application/json' --header 'content-type: application/json' https://candlepin.corp.stage.redhat.com/candlepin/owners/12814047/activation_keys | python3 -m json.tool
{
    "created": "2020-09-16T07:05:37+0000",
    "updated": "2020-09-16T07:05:37+0000",
    "id": "8a99f9aa7492e662017495bba73830d5",
    "name": "SyspurposeTestKey",
    "description": null,
    "owner": {
        "id": "8a99f9ae6e3a9cac016e3b641dbc000f",
        "key": "12814047",
        "displayName": "12814047",
        "href": "/owners/12814047"
    },
    "serviceLevel": "Self-Support",               ----------> service-level value on the activation key
    "usage": "Production",                        -----------> Usage value on activation key
    "role": "Red Hat Enterprise Linux Server",    ------------> role value on activation key
    "addOns": [                                   ----------- > addons value on activation key

        "EUS",
        "HighAvailability"
    ],
    "autoAttach": true,
    "pools": [],
    "contentOverrides": [],
    "products": [],
    "releaseVer": {
        "releaseVer": null
    }
}

[root@ibm-x3650m4-01-vm-14 ~]# rm -f /var/lib/rhsm/cache/syspurpose.json
[root@ibm-x3650m4-01-vm-14 ~]# rm -f /etc/rhsm/syspurpose/syspurpose.json


[root@ibm-x3650m4-01-vm-14 ~]# syspurpose show
{}                                                
^^ observe that syspurpose values are not set on the system

[root@ibm-x3650m4-01-vm-14 ~]# subscription-manager register --org=12814047 --activationkey=SyspurposeTestKey --force
Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription
The system with UUID 54d23213-c0f6-45fe-95e5-5f408c6d5830 has been unregistered
All local data removed
The system has been registered with ID: 9622ead3-11b9-4a82-be04-340a6035175f
The registered system name is: ibm-x3650m4-01-vm-14.ibm2.lab.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
Status:       Subscribed

[root@ibm-x3650m4-01-vm-14 ~]# syspurpose show
{
  "addons": [
    "EUS",
    "HighAvailability"
  ],
  "role": "Red Hat Enterprise Linux Server",
  "service_level_agreement": "Self-Support",
  "usage": "Production"
}

^^ all the values of syspurpose attributes present on the activation key are set

Comment 19 Shwetha Kallesh 2020-09-16 07:39:31 UTC

Case2:

Set default sla on the org:
--------------------------------------------------
[shwetha@localhost ~]$ curl --stderr /dev/null --insecure --user testuser1:***** --request PUT --data '{"defaultServiceLevel":"Full-Service"}' --header 'accept: application/json' --header 'content-type: application/json' https://shwetha-workstation.usersys.redhat.com:8443/candlepin/owners/admin | python3 -m json.tool
{
    "created": "2020-09-16T06:50:14+0000",
    "updated": "2020-09-16T07:31:26+0000",
    "id": "8ac6a3417495ad46017495ad942a0004",
    "key": "admin",
    "displayName": "Admin Owner",
    "parentOwner": null,
    "contentPrefix": null,
    "defaultServiceLevel": "Full-Service",          -----------> default sla on the org is Full Service 
    "upstreamConsumer": null,
    "logLevel": null,
    "autobindDisabled": false,
    "autobindHypervisorDisabled": false,
    "contentAccessMode": "entitlement",
    "contentAccessModeList": "entitlement",
    "lastRefreshed": "2020-09-16T06:51:39+0000",
    "href": "/owners/admin"
}

Create an activationkey with sla set to premium:
-------------------------------------------------------------------
[shwetha@localhost ~]$ curl --stderr /dev/null --insecure --user testuser1:****** --request POST --data '{"name":"ak-premium","serviceLevel":"Premium"}' --header 'accept: application/json' --header 'content-type: application/json' https://shwetha-workstation.usersys.redhat.com:8443/candlepin/owners/admin/activation_keys | python3 -m json.tool
{
    "created": "2020-09-16T07:31:43+0000",
    "updated": "2020-09-16T07:31:43+0000",
    "id": "8ac6a3417495b33f017495d38ef20023",
    "name": "ak-premium",
    "description": null,
    "owner": {
        "id": "8ac6a3417495ad46017495ad942a0004",
        "key": "admin",
        "displayName": "Admin Owner",
        "href": "/owners/admin"
    },
    "serviceLevel": "Premium",         -------------> sla is premium on the activation key
    "usage": null,
    "role": null,
    "addOns": [],
    "autoAttach": null,
    "pools": [],
    "contentOverrides": [],
    "products": [],
    "releaseVer": {
        "releaseVer": null
    }
}

[root@ibm-x3650m4-01-vm-14 ~]# rm -f /etc/rhsm/syspurpose/syspurpose.json
[root@ibm-x3650m4-01-vm-14 ~]# rm -f /var/lib/rhsm/cache/syspurpose.json
[root@ibm-x3650m4-01-vm-14 ~]# syspurpose show
{}
^^ no syspurpose attributes are set on the system

[root@ibm-x3650m4-01-vm-14 ~]# subscription-manager register --serverurl=https://shwetha-workstation.usersys.redhat.com:8443/candlepin --activationkey=ak-premium --org=admin --force
The system has been registered with ID: 4c7b668b-b75e-4f02-beff-3615950f0628
The registered system name is: ibm-x3650m4-01-vm-14.ibm2.lab.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
Status:       Not Subscribed

Unable to find available subscriptions for all your installed products.
[root@ibm-x3650m4-01-vm-14 ~]# syspurpose show
{
  "service_level_agreement": "Premium"
}

^^ sla premium(activation key sla) is set on the system which is expected

Comment 20 Shwetha Kallesh 2020-09-16 07:44:07 UTC

Case 3:


Set sla on the system to standard :
----------------------------------------------
[root@ibm-x3650m4-01-vm-14 ~]# syspurpose set-sla standard
Warning: Provided value "standard" is not included in the list of valid values for attribute service_level_agreement:
 - Full-Service
 - Super
 - Premium
 - Standard
 - None
service_level_agreement set to "standard".
[root@ibm-x3650m4-01-vm-14 ~]# syspurpose show
{
  "service_level_agreement": "standard"
}
[root@ibm-x3650m4-01-vm-14 ~]# subscription-manager register --serverurl=https://shwetha-workstation.usersys.redhat.com:8443/candlepin --activationkey=ak-premium --org=admin --force
Unregistering from: shwetha-workstation.usersys.redhat.com:8443/candlepin
The system with UUID 4c7b668b-b75e-4f02-beff-3615950f0628 has been unregistered
All local data removed
The system has been registered with ID: 3b5b3fc3-acb5-4ae4-9041-379063865c0e
The registered system name is: ibm-x3650m4-01-vm-14.ibm2.lab.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
Status:       Not Subscribed

Unable to find available subscriptions for all your installed products.
[root@ibm-x3650m4-01-vm-14 ~]# syspurpose show
{
  "service_level_agreement": "Premium"
}

^^ when there is an sla set on system , sla on the activation key gets preference over default sla of the org and sla which is already set on the system, which is expected

Comment 23 errata-xmlrpc 2020-11-04 01:39:45 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:4460