Red Hat Bugzilla – 1868812 – subscription-manager commands on a disconnected RHEL 8.2 host are giving dbus errors while bootstraping the host with Satellite 6
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Description of problem:
subscription-manager commands on a disconnected RHEL 8.2 host are giving dbus errors while bootstraping the host with Satellite 6
The same issue is not reproducible or visible on RHEL 8.1
Version-Release number of selected component (if applicable):
RHEL 8.2
How reproducible:
Always
Steps to Reproduce:
On the client host,
# iptables -A OUTPUT -d subscription.rhsm.redhat.com -j DROP
# curl -O http://satellite.example.com/pub/bootstrap.py
# rm -rf /var/cache/yum/
# /usr/libexec/platform-python /root/bootstrap.py --login=admin --password=RedHat1! \
--server satellite.example.com \
--location="GSS" \
--organization="RedHat" \
--activationkey=Blank \
--rex \
--rex-user=ansible \
--rex-apikeys \
--skip=foreman \
--force --verbose --enablerepos=*satellite-tools*
Actual results:
Part of output from bootstrap.py execution.
~~~~
[SUCCESS], [2020-08-14 00:59:46], [/usr/sbin/subscription-manager config --server.server_timeout=900], completed successfully.
[RUNNING], [2020-08-14 00:59:46], [/usr/sbin/subscription-manager register --org 'RedHat' --name 'rhel8.example.com' --activationkey 'Blank' --serverurl=https://satellite.example.com:443/rhsm --baseurl=https://satellite.example.com/pulp/repos --force]
The system has been registered with ID: 54ee53e5-d598-43f1-8bf9-b6f315be7d58
The registered system name is: rhel8.example.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64
Status: Subscribed
[SUCCESS], [2020-08-14 01:00:33], [/usr/sbin/subscription-manager register --org 'RedHat' --name 'rhel8.example.com' --activationkey 'Blank' --serverurl=https://satellite.example.com:443/rhsm --baseurl=https://satellite.example.com/pulp/repos --force], completed successfully.
[RUNNING], [2020-08-14 01:00:33], [/usr/bin/systemctl enable rhsmcertd]
[SUCCESS], [2020-08-14 01:00:33], [/usr/bin/systemctl enable rhsmcertd], completed successfully.
[RUNNING], [2020-08-14 01:00:33], [/usr/bin/systemctl restart rhsmcertd]
[SUCCESS], [2020-08-14 01:00:33], [/usr/bin/systemctl restart rhsmcertd], completed successfully.
[RUNNING], [2020-08-14 01:00:33], [Enabling repositories - *satellite-tools*]
[RUNNING], [2020-08-14 01:00:33], [subscription-manager repos --enable=*satellite-tools*]
ERROR:dbus.proxies:Introspect error on :1.87:/EntitlementStatus: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
ERROR:subscription_manager.dbus_interface:org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Traceback (most recent call last):
File "/usr/lib64/python3.6/site-packages/subscription_manager/dbus_interface.py", line 66, in _update
ignore_reply=self.has_main_loop)
File "/usr/lib64/python3.6/site-packages/dbus/proxies.py", line 70, in __call__
return self._proxy_method(*args, **keywords)
File "/usr/lib64/python3.6/site-packages/dbus/proxies.py", line 145, in __call__
**keywords)
File "/usr/lib64/python3.6/site-packages/dbus/connection.py", line 651, in call_blocking
message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Repository 'satellite-tools-6.7-for-rhel-8-x86_64-rpms' is enabled for this system.
[SUCCESS], [2020-08-14 01:01:28], [subscription-manager repos --enable=*satellite-tools*], completed successfully.
~~~~
--> Note that, at thie point the host was already registered with satellite.example.com.
Expected results:
~~
[SUCCESS], [2020-08-13 19:44:16], [/usr/sbin/subscription-manager register --org 'RedHat' --name 'rhel8.example.com' --activationkey 'Blank' --serverurl=https://satellite.example.com:443/rhsm --baseurl=https://satellite.example.com/pulp/repos --force], completed successfully.
[RUNNING], [2020-08-13 19:44:16], [/usr/bin/systemctl enable rhsmcertd]
[SUCCESS], [2020-08-13 19:44:18], [/usr/bin/systemctl enable rhsmcertd], completed successfully.
[RUNNING], [2020-08-13 19:44:18], [/usr/bin/systemctl restart rhsmcertd]
[SUCCESS], [2020-08-13 19:44:20], [/usr/bin/systemctl restart rhsmcertd], completed successfully.
[RUNNING], [2020-08-13 19:44:20], [Enabling repositories - *satellite-tools*]
[RUNNING], [2020-08-13 19:44:20], [subscription-manager repos --enable=*satellite-tools*]
Repository 'satellite-tools-6.7-for-rhel-8-x86_64-rpms' is enabled for this system.
[SUCCESS], [2020-08-13 19:44:29], [subscription-manager repos --enable=*satellite-tools*], completed successfully.
~~
Additional info:
It's very similar to https://bugzilla.redhat.com/show_bug.cgi?id=1643189 which was opened for RHEL 7.4 and fixed on 7.8.
NOTE: I already have the processTimout value set.
From my test system,
~~
# subscription-manager config | grep process
processtimeout = [300]
# rpm -qa | egrep "subscription|dbus" | sort -u
abrt-dbus-2.10.9-11.el8.x86_64
dbus-1.12.8-10.el8_2.x86_64
dbus-common-1.12.8-10.el8_2.noarch
dbus-daemon-1.12.8-10.el8_2.x86_64
dbus-glib-0.110-2.el8.x86_64
dbus-libs-1.12.8-10.el8_2.x86_64
dbus-tools-1.12.8-10.el8_2.x86_64
dnf-plugin-subscription-manager-1.26.17-1.el8_2.x86_64
python3-dbus-1.2.4-15.el8.x86_64
python3-slip-dbus-0.6.4-11.el8.noarch
python3-subscription-manager-rhsm-1.26.17-1.el8_2.x86_64
subscription-manager-1.26.17-1.el8_2.x86_64
subscription-manager-cockpit-1.26.17-1.el8_2.noarch
subscription-manager-rhsm-certificates-1.26.17-1.el8_2.x86_64
# cat /etc/redhat-release
Red Hat Enterprise Linux release 8.2 (Ootpa)
~~