RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1873219 - pyanaconda.modules.common.errors.installation.InsightsClientMissingError: The insight-client tool (/usr/bin/insights-client) is not available.
Summary: pyanaconda.modules.common.errors.installation.InsightsClientMissingError: The...
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: anaconda
Version: 8.3
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: rc
: 8.0
Assignee: Anaconda Maintenance Team
QA Contact: Release Test Team
URL:
Whiteboard:
Depends On:
Blocks: 1812825
TreeView+ depends on / blocked
 
Reported: 2020-08-27 16:13 UTC by Jan Stodola
Modified: 2022-02-27 07:27 UTC (History)
0 users

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-02-27 07:27:13 UTC
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Jan Stodola 2020-08-27 16:13:21 UTC
Description of problem:
Anaconda fails with a traceback if installing just from the BaseOS repository (no AppStream repo is configured), registering to CDN and enabling Insights.
insights-client comes from the AppStream repository.

Version-Release number of selected component (if applicable):
RHEL-8.3.0-20200825.0
anaconda-33.16.3.21-1.el8

How reproducible:
always

Steps to Reproduce:
1. start the installation with inst.repo=<URL_TO_BASEOS_REPO>
2. proceed to the connect to Red Hat spoke, make sure that Insights is enabled and register the system
3. complete mandatory spokes, make sure that the installation source is still the one specified on the kernel command line (not CDN)
4. start the installation
5. anaconda shows a window asking to continue with the installation, since no insights-client package was found - confirm Yes
6. wait for the installation to finish

Actual results:
Anaconda traceback at the end of the installation.

Expected results:
Anaconda shown another window allowing to finish the installation without connecting to Insights - like it does in RHEL-8.2:
"The insights-client utility needed to connect the system to Red Hat Insights is not installed on the target system. If you want to connect the system to Red Hat Insights please make sure the insights-client package gets installed."

Comment 5 RHEL Program Management 2022-02-27 07:27:13 UTC
After evaluating this issue, there are no plans to address it further or fix it in an upcoming release.  Therefore, it is being closed.  If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.


Note You need to log in before you can comment on or make changes to this bug.