Description of problem: The document is not printed and is left in queue. Version-Release number of selected component (if applicable): foomatic-3.0.2-33.3 How reproducible: Always Steps to Reproduce: 1. Print some documents (maybe some which has czech or some special characters in name). 2. 3. Actual results: Document is not printed. Expected results: Should work. Additional info: I noticed this problem for HP Deskjet 5550 as well as for HP Color LaserJet 3550 (error log is attached). Some documents are printed without problems, so I suppose it must be something specific to the content or the names of documents.
Created attachment 127290 [details] CUPS debug output
Please show me the output of this command: rpm -q ghostscript hplip hpijs cups
Ooops, I forgot to add this info :-( ghostscript-8.15.1-7 ghostscript-8.15.1-7 hplip-0.9.10-1.1 hpijs-0.9.10-1.1 cups-1.2-0.2.rc1.2.5
E [04/Apr/2006:14:32:35 +0200] [Job 320] Error: /undefined in SOB E [04/Apr/2006:14:32:35 +0200] [Job 320] Operand stack: E [04/Apr/2006:14:32:35 +0200] [Job 320] E [04/Apr/2006:14:32:35 +0200] [Job 320] Execution stack: E [04/Apr/2006:14:32:35 +0200] [Job 320] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- E [04/Apr/2006:14:32:35 +0200] [Job 320] Dictionary stack: E [04/Apr/2006:14:32:35 +0200] [Job 320] --dict:1138/1686(ro)(G)-- --dict:0/20(G)-- --dict:80/200(L)-- E [04/Apr/2006:14:32:35 +0200] [Job 320] Current allocation mode is local E [04/Apr/2006:14:32:35 +0200] [Job 320] Last OS error: 29 E [04/Apr/2006:14:32:35 +0200] [Job 320] ESP Ghostscript 815.01: Unrecoverable error, exit code 1 These errors come from ghostscript, and suggest that the problem is specific to the particular file you are trying to print. Could you attach it please?
Hmm after further testing it seems that with the current versions I noticed this problem exclusively when printing mails from Thunderbird, but I'm sure I expected the same prob for some PDFs, but I'm affraid I deleted them after printing. From Thunderbird this bug seems to appear when I try to print any email. Is there any way I can capture ps output from thunderbird? ghostscript-8.15.1-7 ghostscript-8.15.1-7 hplip-0.9.10-1.2 hpijs-0.9.10-1.2 cups-1.2-0.2.rc1.2.6 thunderbird-1.5-6
Just a wild guess, isn't the real problem in thunderbird and firefox print system? I noticed today that it's impossible to print from firefox as well.
Vaclav: if you have CUPS 1.2 installed, that is much more likely to be the problem. How about if you go to the 'queue options' screen in system-config-printer, and change the 'fitplot' option to 'false'?
Yup, great advice Tim, it helped in most cases (BTW maybe this notice should be added to FAQ or release notes). There is still one document resisting, it's the email from bank about validation of outgoing payments so I don't want to share it to public :-). The bug report is just for this email message.
Thanks for testing it. I have reported this pstops bug upstream: http://cups.org/str.php?L1542
I have very similar problem with pdftops output. I am the author of a tax filling program and I use pdftops to convert tax forms from .pdf. This is the original pdf: http://www.mf.gov.pl/_files_/podatki/od_osob_fizycznych/pit_2005/rozliczenie_roczne/pit_d.pdf I can not use pdf2ps since it is extremely ugly. Anyway the error I get is: Execution stack: %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- 1 4 %oparray_pop --nostringval-- --nostringval-- --nostringval-- --dict:1/2(L)-- --nostringval-- 1 %dict_continue Dictionary stack: --dict:1120/1686(ro)(G)-- --dict:0/20(G)-- --dict:81/200(L)-- --dict:68/75(L)-- Current allocation mode is local ESP Ghostscript 815.01: Unrecoverable error, exit code 1
Jacek: are you seeing that error when printing through CUPS? If not, please file a separate bug report. Thanks.