Red Hat Bugzilla – Bug 187927
Print spool stuck with "Print file sent, waiting for printer to finish..."
Last modified: 2007-11-30 17:07:24 EST
Description of problem: HP Deskjet 5650 attached to HP print server using JetDirect. The first print job from a given RHEL machine goes through, but the second never gets out. lpstst -t shows: "Print file sent, waiting for printer to finish..." Version-Release number of selected component (if applicable): cups-1.1.22-0.rc1.9.10 (and cups-1.1.22-15.4 on an FC3 box) How reproducible: Every time Steps to Reproduce: 1. Print two documents Actual results: Two documents Expected results: One document and a frozen printer Additional info: This printer/print server pair works perfectly well against an XP Pro desktop and used to work fine on earlier versions of RHEL and FC
Please edit /etc/cups/cupsd.conf and change the 'LogLevel' line to say: LogLevel debug2 Then stop cups with: /sbin/service cups stop Empty out the error_log file with: >/var/log/cups/error_log Then start cups again: /sbin/service cups start Print two files to the printer, and then please attach /var/log/cups/error_log. Thanks.
This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux maintenance release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux Update release for currently deployed products. This request is not yet committed for inclusion in an Update release.