1. Log in to RHN
2. Click on "Help" in the top toolbar
3. Select "Contact RHN"
4. Select "Customer service" as the Contact option
5. Send a message
You will receive a mail saying "Your message to Rhn-web-feedback awaits
moderator approval". Customers shouldn't need to know it's a mailing-list.
I reconfigured the list options to:
1) allow posting by non members
2) not send mail to posters saying "your post requires approval".
This was a misconfiguration of our mail list config:
No changes were required within RHN.