Bug 188163 - Installer doesn't recognize inserted CD3; passed all checks before install
Summary: Installer doesn't recognize inserted CD3; passed all checks before install
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: anaconda
Version: 4.0
Hardware: x86_64
OS: Linux
medium
medium
Target Milestone: ---
: ---
Assignee: Anaconda Maintenance Team
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2006-04-06 16:16 UTC by Adam Preble
Modified: 2007-11-30 22:07 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2007-03-15 15:40:33 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Adam Preble 2006-04-06 16:16:50 UTC
Description of problem: Red Hat Enterprise Linux Update 3 RC4 cannot install on 
a system here.  When prompted for disc 3, it responds "That's not the correct 
Red Hat Enterprise Linux AS CDROM." The MD5SUM for the ISO is correct, and the 
installer's own disc checker passes the disc.

The installation was attempted on a Colfax International 4 processor machine, 
using AMD dual core CPUs.  The motherboard is a Tyan Thunder K8QS Pro S4882.

Version-Release number of selected component (if applicable): RHEL 4 Update 3 
RC4

How reproducible: Two out of two


Steps to Reproduce:
1. Burn the ISOs available on redhat.com
2. Begin graphical installation
  a. Note that I disabled most server packages (HTTP server)
  b. Install most of the development tools (gcc, gcc-4 with all its variants)
  c. Opted for KDE instead of GNOME
  d. Install compatibility packages
3. Insert the CDs as expected until reaching CD3
  
Actual results:
Prompt: Please insert Red Hat Enterprise Linux AS disc 3 to continue
[Inserted disc]
Prompt: That's not the correct Red Hat Enterprise Linux AS CDROM

Installer then asks for disc 3 again.

Expected results:
Recognition of the disc and continued installation.

Additional info:

Comment 1 Adam Preble 2006-05-04 18:47:49 UTC
I've been told these discs were RHEL3u7 i386 GA.  Here's the .discinfo for CD3

1128193362.766911
Red Hat Enterprise Linux 4
x86_64
3
RedHat/base
RedHat/RPMS
RedHat/pixmaps


Comment 2 Chris Lumens 2007-03-14 22:06:16 UTC
Can you attach /tmp/anaconda.log and /tmp/syslog to this bug report?

Comment 3 Adam Preble 2007-03-14 22:15:26 UTC
I thought this had been closed.  I had a discussion about getting fresh ISOs 
from RedHat, and that seemed to fix the problem.  It was unusual, but it worked.

Comment 4 Chris Lumens 2007-03-15 15:40:33 UTC
Closing on the basis of comment #3.  Thanks for the report.


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