Description of problem: When an unsupported version of guest agent is installed, kubevirt may or may not send guest agent information. User needs to know that the reason for missing information may be an unsupported version and not just missing guest agent. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. create a vm with an unsuported guest agent data. before creating the VM you can change the: supported-guest-agent field in the kubevirt-config config map. 2. check the VM detauls page 3. Actual results: A message saying guest agent is not installed. Expected results: A message saying guest is installed with wrong version number. Additional info: Sometimes kubevirt will get data from an supported versions, acting like it's a supported version, and sometimes not, acting like ga is not installed.
It shows below message when unsupported version of the guest agent is installed. "This VM has an unsupported version of the guest agent. When an unsupported version of a guest agent is installed, some management features are unavailable and the metrics might be inaccurate. Check with your system adminstartor for supported guest agent versions."
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (OpenShift Container Platform 4.6 GA Images), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2020:4196