RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Created attachment 1721558 [details]
Patch fixing the problem

If you have the same ref (com.redhat.Platform) in two remotes:

 * In a system remote, uninstalled
 * In a user remote, installed

Then trying to update or remove the installed package confuses GNOME Software because when processing the Flatpak transaction it looks up the *uninstalled* application rather than than installed application.

This was fixed piecemeal between 3.36 and 3.38 (https://gitlab.gnome.org/GNOME/gnome-software/-/commit/ae8f7e34cbc85174310849868f6bc61e6a3154ed and part of https://gitlab.gnome.org/GNOME/gnome-software/-/commit/dd100c88d0fe1dbdc271fb685cb34b5fe791c91c) 

I'll attach a patch here that has what is needed to fix this.

Thanks for the patch. I guess I can devel-ack it, due to the patch available.

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: GNOME security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:1586