Description of problem: dmidecode is not "Not Settable" for hosts causing subscription-manager to malfunction. (all physical hosts are considered identical overwriting each others profiles) # dmidecode | grep -i uuid ~~~ UUID: Not Settable ~~~ # dmidecode -u | awk ' BEGIN { in1 = 0; hd = 0 } /, DMI type / { in1 = 0 } /Strings:/ { hd = 0 } { if (hd == 2) { printf "%s-%s\n", $1 $2, $3 $4 $5 $6 $7 $8; hd = 0 } } { if (hd == 1) { printf "UUID: %s-%s-%s-", $9 $10 $11 $12, $13 $14, $15 $16; hd = 2 } } /, DMI type 1,/ { in1 = 1 } /Header and Data:/ { if (in1 != 0) { hd = 1 } }' ~~~ UUID: 00000000-0000-0000-0000-000000000000 ~~~ Version-Release number of selected component (if applicable): # grep dmidecode installed-rpms ~~~ dmidecode-3.2-3.el7.x86_64 Wed May 13 08:48:34 2020 python-dmidecode-3.12.2-4.el7.x86_64 Wed May 13 08:48:50 2020 ~~~ How reproducible: Uncertain as the issue happens with following hardware: Vendor: American Megatrends Inc. Manufacturer: Supermicro Product Name: SYS-2028TP-HTR Steps to Reproduce: 1. 2. 3. Actual results: # dmidecode | grep -i uuid ~~~ UUID: Not Settable ~~~ Expected results: UUID to be set Additional info: Workaround is to manually set a uuid fact for subscription-manager. # echo '{"dmi.system.uuid": "a2d759f2-7c4b-4142-bca9-3e1770cce354"}' > /etc/rhsm/facts/dmi.system.uuid.facts Confirm it is set with: # subscription-manager facts | grep -i uuid
Hi Kenny, As you may know, RHEL 7 is currently in Maintenance Support 2 Phase, can I close this bug if it's not a critical bug?
(In reply to Coiby from comment #4) > Hi Kenny, > > As you may know, RHEL 7 is currently in Maintenance Support 2 Phase, can I > close this bug if it's not a critical bug? Depending on your definition on critical, this issue prevents the system from being registered and thus unable to attach a subscription or enable any repository and consume any content. There is a workaround however.
(In reply to Kenny Tordeurs from comment #5) > (In reply to Coiby from comment #4) > > Hi Kenny, > > > > As you may know, RHEL 7 is currently in Maintenance Support 2 Phase, can I > > close this bug if it's not a critical bug? > > Depending on your definition on critical, this issue prevents the system > from being registered and thus unable to attach a subscription or enable any > repository and consume any content. > There is a workaround however. If the workaround is troublesome and you want the bug to be fixed, could you dump the DMI data to a binary file and upload the file here? $ dmidecode --dump-bin dump_bin
Asking for that data from the customer.
// The case/customer I opened this for is no longer experiencing this issue.