Red Hat Bugzilla – Bug 189305
printer driver not detected
Last modified: 2008-08-02 19:40:36 EDT
When I log into this rawhide machine, eggcups pops up a dialog
asking for the printer driver.
a) It is irritating that it say the driver for "HP Deskjet 3740" was
not detected, even though there is an entry for "Deskjet 3740" under
Checking in hal-device-manager, the printer shows up with the fields
info.product "Deskjet 3740"
and the same strings for usb_device
b) The dialog needs urgent HIG love
can you attach the full output of lshal. Thanks.
Created attachment 128020 [details]
HP has this problem where they don't know what to call themselves. If you
notice in the lshal output usb.vendor = "Hewlett-Packard" but printer.vendor =
"HP". We key off of printer.vendor because that is the IEEE string. Foomatics
needs to be updated to reflect this.
John: this is usually because there just isn't an IEEE 1284 Device ID for the
device concerned in the foomatic database, not because some string needs
tweaking. Foomatic is completely consistent in the *user presentation* forms of
the manufacturer names.
It's only the IEEE 1284 Device ID MFR names that vary, and that is completely
hidden from the user.
Matthias: the dialog needs completely re-working for the new
system-config-printer. No polishing should be done on the existing stuff until
we've all had a talk about how the new thing should work.
Based on the date this bug was created, it appears to have been reported
against rawhide during the development of a Fedora release that is no
longer maintained. In order to refocus our efforts as a project we are
flagging all of the open bugs for releases which are no longer
maintained. If this bug remains in NEEDINFO thirty (30) days from now,
we will automatically close it.
If you can reproduce this bug in a maintained Fedora version (7, 8, or
rawhide), please change this bug to the respective version and change
the status to ASSIGNED. (If you're unable to change the bug's version
or status, add a comment to the bug and someone will change it for you.)
Thanks for your help, and we apologize again that we haven't handled
these issues to this point.
The process we're following is outlined here:
We will be following the process here:
http://fedoraproject.org/wiki/BugZappers/HouseKeeping to ensure this
doesn't happen again.
That dialog no longer exists.