Red Hat Bugzilla – Bug 189510
bugzilla gave internal server error when trying to post bug to "Red Hat Errata System" product
Last modified: 2007-04-18 13:41:53 EDT
When trying to file bug 189507 I was given a "Internal Server Error" after
clicking the "Commit" button at the bottom of the bug report.
I tried several times and was presented with the error each time.
I then copy and pasted the contents of the bug report into a text editor window
and proceed to the advanced bug filing page. I selected the "Red Hat Errata
System" product and pasted the contents again.
That time it worked.
Note, I didn't initially get to the bug reporting page through the advanced bug
filing page. Instead I followed a link from John Poelstra (
directly from an IRC conversation.
It's possible it was just a transient error that corrected itself, or I suppose
it may also be possible that going straight to enter_bug link from IRC bypassed
setting some state that the Advanced form normally sets. I have no idea, I'm
Another interesting data point is the fedora-update system is apparently down
right now (according to Matthias who shares a cube with me), so it may be the
bugzilla database server isn't working reliably or something.
Strange error indeed. I tried several ways to enter a new bug and also the link
you posted exactly and had no trouble. It could have been due to transient error
since I have pushed a couple of fixes today to production. Please reopen this if
it occurs for you again.