Description of problem: Operator hub is showing blank screen after selecting any operator to install. Gif: https://attachment-viewer.cee.redhat.com/#/viewer/02769012?uuid=ed1dbd5f-85e6-498a-b583-24c820efbcba Issue occurs with all the operators, irrespective of their provider type. The cluster has all packagemanifests, opsrc and catsrc present. Version-Release number of selected component (if applicable): Baremetal, connected installation. Cluster version is at 4.5.16 (issue occurs on similar cluster at version 4.5.14) How reproducible: Always Steps to Reproduce: 1. Login the Web console as the cluster-admin user(or any user). OCP web-console -> Operator Hub -> Select any operator (Click install) -> Blank white screen Actual results: The page jumps in the blank status, and cannot recover after clicking the back button. URL redirection doesn't work, a new window needs to be opened for console. Expected results: I know something is wrong with the operator hub(maybe), but we should pop-up errors instead of the blank page. Additional info: Nothing suspicious in marketplace pods, or any other related pods, all are in running state. However, the openshift-console shows logs: 2020-11-05T16:10:02Z server: authentication failed: http: named cookie not present 2020-11-05T16:10:04Z server: authentication failed: http: named cookie not present Restarting console pods didn't help.
Jakub Hadvig tried and failed to reproduce on a fresh 4.5.16 cluster. I tried and failed to reproduce using Firefox 82.0.3 for macOS 10.15.7, namespace 'gitlab-runner', and operator 'gitlab' on a fresh 4.5.14 cluster. Are there any browser console errors present when the error occurs?
Created attachment 1727892 [details] Console pod logs
> However, we didn't see any errors on the developer console while replicating the issue on Cu's env. Did you mean the web console (e.g., https://developer.mozilla.org/en-US/docs/Tools/Web_Console)? Typically when the entire browser window goes white (empty), that means the entire OpenShift web console app has crashed, and I would expect to see one or more errors in the web console.
We've been able to reproduce. This is happening because one of the OperatorGroup resources doesn't have a `status` stanza, which causes a runtime error in console. Uncaught TypeError: og.status is undefined
We're working on a fix, but you should be able to workaround this problem in the meantime by adding editing any OperatorGroup without a `status` and adding `status: {}` to the YAML.
(In reply to Samuel Padgett from comment #9) > We're working on a fix, but you should be able to workaround this problem in > the meantime by adding editing any OperatorGroup without a `status` and > adding `status: {}` to the YAML. Actually it probably has to be status: namespaces: []
Checked on ocp 4.7 cluster with payload 4.7.0-0.nightly-2020-11-11-055454, create operatorgroup with file in attachment. Then go to operatorhub page, choose an operator, click "Install", the page shows up correctly, it's not blank now. The bug is fixed.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: OpenShift Container Platform 4.7.0 security, bug fix, and enhancement update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2020:5633
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