Bug 1895711 - mcelog: ERROR: AMD Processor family 23: mcelog does not support this processor. Please use the edac_mce_amd module instead.
Summary: mcelog: ERROR: AMD Processor family 23: mcelog does not support this processo...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: mcelog
Version: 40
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Prarit Bhargava
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-11-08 16:04 UTC by Charlie Candergart
Modified: 2025-05-16 07:37 UTC (History)
3 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2025-05-16 07:37:50 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Charlie Candergart 2020-11-08 16:04:31 UTC
Problem: Service MCELOG fails to start
Message: mcelog: ERROR: AMD Processor family 23: mcelog does not support this processor.  Please use the edac_mce_amd module instead.

This is a fresh install of Fedora Server 33.
Server is a (guest) virtual machine running under libvirt/QEMU, Physical server runs an AMD Ryzen 5 2600 cpu.


Full output from the cockpit view of the service:
Machine Check Exception Logging Daemon
Status:     Failed to start
Automatically starts

Path          /usr/lib/systemd/system/mcelog.service
Requires      sysinit.targetsystem.slice
Wanted by     multi-user.target
Conflicts     shutdown.target
Before        multi-user.targetshutdown.target
After         basic.targetsysinit.targetsyslog.targetsystem.slicesystemd-journald.socket


Service Logs
November 8, 2020
11:29 AM      mcelog.service: Failed with result 'exit-code'.                           systemd
11:29 AM      mcelog.service: Main process exited, code=exited, status=1/FAILURE        systemd
11:29 AM      CPU is unsupported                                                        mcelog
11:29 AM      mcelog: ERROR: AMD Processor family 23:                                   mcelog
              mcelog does not support this processor. 
              Please use the edac_mce_amd module instead.
11:29 AM      Started Machine Check Exception Logging Daemon.                           systemd
11:29 AM      mcelog.service: Failed with result 'exit-code'.                           systemd
11:29 AM      mcelog.service: Main process exited, code=exited, status=1/FAILURE        systemd
11:29 AM      CPU is unsupported                                                        mcelog
11:29 AM      mcelog: ERROR: AMD Processor family 23:                                   mcelog
              mcelog does not support this processor. 
              Please use the edac_mce_amd module instead.
11:29 AM      Started Machine Check Exception Logging Daemon.                           systemd



Answer to Nicolas Chauvet (Kwizart):
* What do you call "running under libvirt" ? Are you using lxc, xen, kvm, qemu or else ?
-- QEMU

* While "running under libvirt" is the /sys/module/edac_mce_amd/initstate file present ? or is the directory empty or non-existant ?
Is the /sys directory even available at all (or you are running under a container or chroot) ?

-- The guest is a full install of fedora server 33, full virtual server.
   It is in every regard the same as a physical server, except for the hardware.
   There are no containers, chroots or special circumstances involved.

   The guest show this: 
     ls -alh /sys/module/edac_mce_amd/initstate
     ls: cannot access '/sys/module/edac_mce_amd/initstate': No such file or directory
     The closest I can get to that path is /sys/module/, the sub directory named edac_mce_amd does not exist.
  

   The QEMU host shows this:
     ls -alh /sys/module/edac_mce_amd/initstate
     -r--r--r--. 1 root root 4.0K Nov  8 10:01 /sys/module/edac_mce_amd/initstate


Best Regards
Charlie Candergart

Comment 1 Prarit Bhargava 2021-04-01 13:13:55 UTC
mcelog is known not to work on newer AMD platforms.  Hence, the error message.  You can try using rasdaemon instead.

P.

Comment 2 Damian Wrobel 2024-05-17 13:02:03 UTC
I'm still observing failure on starting mcelog.service on the Fedora Server F39 using:

# rpm -qv mcelog
mcelog-175-10.fc40.x86_64

Here is the environment:

root@localhost:~# grep ConditionPathExists /usr/lib/systemd/system/mcelog.service
ConditionPathExists=!/sys/module/edac_mce_amd/initstate
ConditionPathExists=/dev/mcelog

root@localhost:~# ls -ls /sys/module/edac_mce_amd/initstate /dev/mcelog
0 crw------- 1 root root 10, 227 May 17 14:30 /dev/mcelog
0 -r--r--r-- 1 root root    4096 May 17 14:45 /sys/module/edac_mce_amd/initstate

root@localhost:~# systemctl status  mcelog
× mcelog.service - Machine Check Exception Logging Daemon
     Loaded: loaded (/usr/lib/systemd/system/mcelog.service; enabled; preset: enabled)
    Drop-In: /usr/lib/systemd/system/service.d
             └─10-timeout-abort.conf
     Active: failed (Result: exit-code) since Fri 2024-05-17 14:30:04 CEST; 20min ago
   Duration: 255ms
    Process: 773 ExecStart=/usr/sbin/mcelog --daemon --foreground (code=exited, status=1/FAILURE)
   Main PID: 773 (code=exited, status=1/FAILURE)
        CPU: 19ms

May 17 14:30:04 localhost.localdomain systemd[1]: Started mcelog.service - Machine Check Exception Logging Daemon.
May 17 14:30:04 localhost.localdomain mcelog[773]: mcelog: ERROR: AMD Processor family 21: mcelog does not support this processor.  Please use the edac_mce_amd module instead.
May 17 14:30:04 localhost.localdomain mcelog[773]: CPU is unsupported
May 17 14:30:04 localhost.localdomain systemd[1]: mcelog.service: Main process exited, code=exited, status=1/FAILURE
May 17 14:30:04 localhost.localdomain systemd[1]: mcelog.service: Failed with result 'exit-code'.

The problem is that there was an attemp to start the service, which normally shouldn't. Interestingly when you try to start it manually, later on:

root@localhost:~# systemctl start mcelog && echo success
success
root@localhost:~# systemctl status mcelog
× mcelog.service - Machine Check Exception Logging Daemon
     Loaded: loaded (/usr/lib/systemd/system/mcelog.service; enabled; preset: enabled)
    Drop-In: /usr/lib/systemd/system/service.d
             └─10-timeout-abort.conf
     Active: failed (Result: exit-code) since Fri 2024-05-17 14:30:04 CEST; 25min ago
   Duration: 255ms
  Condition: start condition unmet at Fri 2024-05-17 14:55:31 CEST; 8s ago
             └─ ConditionPathExists=!/sys/module/edac_mce_amd/initstate was not met
    Process: 773 ExecStart=/usr/sbin/mcelog --daemon --foreground (code=exited, status=1/FAILURE)
   Main PID: 773 (code=exited, status=1/FAILURE)
        CPU: 19ms

May 17 14:30:04 localhost.localdomain systemd[1]: Started mcelog.service - Machine Check Exception Logging Daemon.
May 17 14:30:04 localhost.localdomain mcelog[773]: mcelog: ERROR: AMD Processor family 21: mcelog does not support this processor.  Please use the edac_mce_amd module instead.
May 17 14:30:04 localhost.localdomain mcelog[773]: CPU is unsupported
May 17 14:30:04 localhost.localdomain systemd[1]: mcelog.service: Main process exited, code=exited, status=1/FAILURE
May 17 14:30:04 localhost.localdomain systemd[1]: mcelog.service: Failed with result 'exit-code'.
May 17 14:51:19 localhost.localdomain systemd[1]: mcelog.service - Machine Check Exception Logging Daemon was skipped because of an unmet condition check (ConditionPathExists=!/sys/module/edac_mce_amd/initstate).

it properly return success and report that is was skipped due to unmet condition check. So something seems to be wrong with dependencies that both of the conditions are met during bootup?

Comment 3 Aoife Moloney 2025-04-25 10:00:36 UTC
This message is a reminder that Fedora Linux 40 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora Linux 40 on 2025-05-13.
It is Fedora's policy to close all bug reports from releases that are no longer
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Comment 4 Aoife Moloney 2025-05-16 07:37:50 UTC
Fedora Linux 40 entered end-of-life (EOL) status on 2025-05-13.

Fedora Linux 40 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

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