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Bug 1897273 - [BUG] Insights-clients register fails on OSE RHEL7.9 after updating python2-requests
Summary: [BUG] Insights-clients register fails on OSE RHEL7.9 after updating python2-r...
Keywords:
Status: CLOSED DEFERRED
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: insights-client
Version: 8.3
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: rc
: 8.3
Assignee: jcrafts
QA Contact: Pavol Kotvan
URL:
Whiteboard:
Depends On: 1924613
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-11-12 16:54 UTC by Sagar Lutade
Modified: 2024-12-20 19:23 UTC (History)
13 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-08-04 14:48:23 UTC
Type: Bug
Target Upstream Version:
Embargoed:

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System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 5670421 0 None None None 2020-12-25 16:22:51 UTC

Internal Links: 1927355

Description Sagar Lutade 2020-11-12 16:54:39 UTC 
Description of problem:

Insights client fails after python2-requests package update.

As soon as we have enabled the repo rhel-7-server-ose-3.11-rpms insights-client fails to register or run, because the rhel-7-server-ose-3.11-rpms contains python2-urllib3-1.24.3-1.el7.noarch

[eng] [root@lh982 tmp]# insights-client 
Traceback (most recent call last):
  File "/bin/insights-client", line 5, in <module>
    from pkg_resources import load_entry_point
  File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 3011, in <module>
    parse_requirements(__requires__), Environment()
  File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 626, in resolve
    raise DistributionNotFound(req)
pkg_resources.DistributionNotFound: urllib3>=1.21.1,<1.24
Comment 2 Jan Zeleny 2020-11-13 08:47:11 UTC 
Reassigning to Insights Client (hope I picked the right component), the OpenShift Integration component is for server-side components.
Comment 6 Andreas Nowak 2021-01-22 15:57:31 UTC 
atomic package has the same issue with the python2-requests rpm:

atomic-1.22.1-33.gitb507039.el7_8.x86_64

atomic -v --debug
/usr/lib/python2.7/site-packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.24.3) or chardet (3.0.4) doesn't match a supported version!
  RequestsDependencyWarning)
1.22.1

There are dependencies in the file /usr/lib/python2.7/site-packages/requests/__init__.py

```
...
    # Check urllib3 for compatibility.
    major, minor, patch = urllib3_version  # noqa: F811
    major, minor, patch = int(major), int(minor), int(patch)
    # urllib3 >= 1.21.1, <= 1.23
    assert major == 1
    assert minor >= 21
    assert minor <= 23
...
```

which can't be fulfilled.

python2-requests need to be updated but there is no newer package available and the dependencies in the rpms need to be updated also.
Comment 7 Eduardo Otubo 2021-02-09 12:38:25 UTC 
For the record: cloud-init is also having problems with python2-requests enabling the installation of updated urllib and breaking: https://bugzilla.redhat.com/show_bug.cgi?id=1920894
Comment 8 Greg McCullough 2021-02-22 15:53:35 UTC 
Hi Fabian, please review comment https://bugzilla.redhat.com/show_bug.cgi?id=1897273#c5 and provide feedback.
Comment 9 Fabian von Feilitzsch 2021-02-22 19:51:37 UTC 
The older version of urllib3 does not work with the Kubernetes Python client (it causes hangs), which is why we maintain our own version of it to support ansible-based operators (which make use of the python client). There were also a few CVEs filed that made us increase the version to 1.24.3. I would be in favor of upgrading the requests package, or if we can't do that, fixing the version specification for the requests package we do have. Dropping back to 1.21 of urllib3 will likely cause intermittent hangs for any project making use of the python kubernetes client.
Comment 10 Link Dupont 2021-02-24 15:54:35 UTC 
Migrating this bug as part of the effort to close the cloud.redhat.com/Client Product/Component.
Comment 13 Link Dupont 2021-08-04 14:48:23 UTC 
The underlying bug that caused this issue has been resolved. This should now be fixed.
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