Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

insights-client includes a number of bug fixes and improvements.

* GNU installation directories are now included in `constants.py`, so application code can dynamically look up where its installation prefix is (#123)
* Fixed a bug where a systemd timer would cause a system to hang for 120 seconds at boot up. (#124)
* Removed shebangs from Python files not mean to be executed by a shell. (#125)
* Fixed a bug in the motd logic that prevented the motd message from being removed when a system was registered with insights (#126)
* Collects collection runtime metrics and reports them back to cloud.redhat.com (#121, #127)
* Various documentation updates (#128)
* Fixed a bug where invoking `insights-client` through the deprecated `redhat-access-insights` command breaks JSON parsing of output. (#133)

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (insights-client bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:5462