Red Hat Bugzilla – Bug 190489
The attach button on the mozilla mail does not work.
Last modified: 2008-08-02 19:40:36 EDT
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; InfoPath.1) Build Identifier: mozilla-1.7.13-1.1.3.1 RHEL 3 U7 Kernel 2.4.21-40.ELsmp using KDE desktop. User states: The attach button on the e-mail system with the new mozilla you installed also does not work. To be more specific, the main problem now seems to be with opening a new mozilla browser window, or changing the contents of an old window. When I try search in the Edit menu in mozilla, there must be a new window opened, in order to enter the word to be searched for, and that does not work now. Similarly, the attach button on a e-mail requires opening a browser window for specifying the file to be attached. It seems that the new mozilla cannot open these extra windows. Also states: Mozilla does not allow me to delete a partially composed e-mail without saving it to a draft, and web links from inside e-mails no longer work automatically when clicked, but need to be copied and pasted into the browser. Reproducible: Always Steps to Reproduce: 1. Open Mozilla-Mail 2. Try to attach a file 3. A window does not come up for attachments. Actual Results: A window does not come up for attachments. Expected Results: A window should pop pu so that user can attach a document. This is a new problem with the latest update from RedHat. There is more than one user who has the same issues. I believe this to be a Mozilla issue, but it may be a RedHat problem. I am also letting RedHat know about the issue. User is using a Dell P670. Everything worked before moving to the latest version of Mozilla.
Since this bugzilla report was filed, we have seriously upgraded Gecko-related packages, which may have resolved this issue. Users who have experienced this problem are encouraged to upgrade their system to the latest version of their distribution available. Please, confirm to us that this bug is reproducible on the latest upgrade of the supported distribution (that's RHEL, or Fedora 7, 8, and Rawhide). Setting the bug to NEEDINFO. If I won't get confirmation of reproducability in 30 days, the bug will be closed as INSUFFICIENT_DATA. [This is mass-changing of bugs which seem to be too old and irrelevant anymore; we are sorry, if this bug should not be incldued.]
Reporter, could you please reply to the previous question? If you won't reply in one month, I will have to close this bug as INSUFFICIENT_DATA. Thank you.
Since there are insufficient details provided in this report for us to investigate the issue further, and we have not received feedback to the information we have requested above, we will assume the problem was not reproducible, or has been fixed in one of the updates we have released for the reporter's distribution. Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information. Closing as INSUFFICIENT_DATA.