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Bug 1906270

Summary: HW clock and windows clock problem in Turkey Standard Time
Product: [oVirt] ovirt-engine Reporter: teibt
Component: BLL.VirtAssignee: Liran Rotenberg <lrotenbe>
Status: CLOSED CURRENTRELEASE QA Contact: Tamir <tamir>
Severity: high Docs Contact:
Priority: unspecified    
Version: 4.4.3.12CC: ahadas, bugs, mavital
Target Milestone: ovirt-4.4.5Flags: pm-rhel: ovirt-4.4+
pm-rhel: planning_ack+
ahadas: devel_ack+
mavital: testing_ack+
Target Release: 4.4.5   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: ovirt-engine-4.4.5-0.11 Doc Type: Bug Fix
Doc Text:
Previously, having a Windows VM in Turkey time interfere to the group policy within that VM. Now, Turkey time is available to align with the timezone of the engine and the VM.
 Story Points: ---
Clone Of: Environment:
Last Closed: 2021-03-18 15:16:30 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Virt RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
ovirt_4.4.5 time zones
none
Turkey time zone none

Description teibt 2020-12-10 05:38:15 UTC 
Description of problem:

We've figured out there is no Turkish time zone on "Hardware Clock Time
Offset" when we were trying sysprep.
There is no Turkey Standard Time HW Clock Time combobox. So we've used nearest one.
it causes some problems on GPO applyment, Outlook, Skype etc. connections in AD
environment

Version-Release number of selected component (if applicable):


How reproducible:

Use sysprep with AD join spec, set timezone "Turkey Standard Time"

Steps to Reproduce:
1.Create a windows 10(20h2) template
2.Use sysprep with Turkey time zone an AD join spec, 
3.Try open skype and outlook. GPO an login scripts dont run. they says can not connect but internet is available

Actual results:
Outlook and skype can not connect, GPO and login scripts dont work

Expected results:
They can do what they suppose to be

Additional info:

https://lists.ovirt.org/archives/list/users@ovirt.org/thread/DLGEM3Z66QEEBTMV4D2PKZVNQPEVLEKC/

First, I've wrote my problem on this page


Sandro Bonazzola has offered to me open a bug

Thank you
Comment 1 RHEL Program Management 2020-12-10 08:13:04 UTC 
The documentation text flag should only be set after 'doc text' field is provided. Please provide the documentation text and set the flag to '?' again.
Comment 2 Tamir 2021-01-24 13:06:04 UTC 
Verified on RHV 4.4.5-1. All looks good to me.

Env:
  - Engine instance with RHV 4.4.5-1 (ovirt-engine-4.4.5-0.11.el8ev) and RHEL 8.3 installed.
  - 3 hosts with RHV 4.4.5-1 and RHEL 8.3, 3 hosts with vdsm-4.40.50.1-1.el8ev.

Steps:
1. Create a 4.5 data center and a 4.5 cluster.
2. Install a host and create a new NFS storage domain and a NIC.
3. Import an ISO domain with Windows 10 (20H2) x64 ISO
4. Create a VM with operating system set as Windows 10 x64, add a 20GB SATA disk, Select the NIC, Enter memory size a minimum of 3GB and 2 virtual CPUs,
   Select the Hardware Clock Time Offset as "Turkey Standard Time", Enable sysprep and configure the "Turkey Standard Time" in Sysprep, attach the Windows ISO as CD.
5. Run the VM and install the Windows on the VM with Turkey time zone.
6. Attach the virtio-win.iso to the VM and restart it.
7. Install the virtio Windows drivers.
8. Use Sysprep to seal the VM (Select System Cleanup Action as Enter System Out-of-Box-Experience (OOBE) and Under Shutdown Options, select Shutdown).
9. Create a template based on the Windows virtual machine.
10. Create a VM from the template.
11. Run the VM and check that the time zone is set correct and the Sysprep XML was applied with the Turkey Standard Time as timezone. 


Results (As Expected):
1. The 4.5 data center and the 4.5 cluster were created.
2. The host was installed and the NFS storage domain was created.
3. The ISO domain was created.
4. The VM was created.
5. The Windows is installed on the VM.
6. The virtio-win ISO is attached as CD in the VM.
7. The virtio-win drivers are installed on the VM.
8. The VM is sealed.
9. The Windows template was created.
10. The Windows VM was created from the template.
11. The VM is running and the Turkey time zone was selected and the Sysprep XML was applied with Turkey Standard Time as timezone.
Comment 3 Sandro Bonazzola 2021-03-18 15:16:30 UTC 
This bugzilla is included in oVirt 4.4.5 release, published on March 18th 2021.

Since the problem described in this bug report should be resolved in oVirt 4.4.5 release, it has been closed with a resolution of CURRENT RELEASE.

If the solution does not work for you, please open a new bug report.
Comment 4 teibt 2021-03-24 04:49:15 UTC 
Hi,
we've upgraded our system to 4.4.5.
But there is option such "Turkey Time Zone" in the VM's "Sytem/Hardware Clock Time Offset"
Comment 5 Arik 2021-03-24 08:06:44 UTC 
(In reply to teibt from comment #4)
> Hi,
> we've upgraded our system to 4.4.5.
> But there is option such "Turkey Time Zone" in the VM's "Sytem/Hardware
> Clock Time Offset"

Search for "(GMT+03:00) Turkey Standard Time"
Comment 6 teibt 2021-03-25 06:00:41 UTC 
Created attachment 1766164 [details]
ovirt_4.4.5 time zones
Comment 7 teibt 2021-03-25 06:02:59 UTC 
hi, thanks for the reply , but there is no such thing in timezones options
I've took a screenshot and added , so you can see what i see.

Thanks for interest
Comment 8 Arik 2021-03-25 07:50:01 UTC 
Created attachment 1766200 [details]
Turkey time zone
Comment 9 Arik 2021-03-25 07:52:34 UTC 
Thanks for uploading the screen shot.
I've attached a screen shot of my 4.4.5 environment in which the Turkey time zone exists.
The more details you provide, the easier it is to assist you - please provide the version of ovirt-engine, the operating system you've set the guest with and any other information you may find relevant.
Comment 10 teibt 2021-03-31 10:33:46 UTC 
I'm surprised with the attachment you added.
Our system is 4.4.4.5-1.el8 and there is no "Turkey Time Zone"

Tried to create new machine, changed guest OS, but nothing

There is no available engine upgrade, engine-setup has been run.

Any idea should i check?

Thanks
Comment 11 Liran Rotenberg 2021-04-04 06:18:28 UTC 
(In reply to teibt from comment #10)
> I'm surprised with the attachment you added.
> Our system is 4.4.4.5-1.el8 and there is no "Turkey Time Zone"
> 
> Tried to create new machine, changed guest OS, but nothing
> 
> There is no available engine upgrade, engine-setup has been run.
> 
> Any idea should i check?
> 
> Thanks

The problem is that you don't have a version with the fix.
Note that this bug is fixed in engine 4.4.5(ovirt-engine-4.4.5-0.11), not 4.4.4.5.
Please update your engine to see the timezone.