+++ This bug was initially created as a clone of Bug #1895037 +++ Description of problem: Configure 'Red Hat Insights Sync' with the help of below doc - > 2.4. Configuring Red Hat Insights Synchronization on Satellite : https://access.redhat.com/documentation/en-us/red_hat_insights/2020-10/html-single/remediating_issues_across_your_red_hat_satellite_infrastructure_using_red_hat_insights/index#configuring-insights-sync-on-satellite_remediating-satellite Satellite UI -> Hosts -> All Hosts: Insights column does not have any information. Version-Release number of selected component (if applicable): Satellite 6.8 How reproducible: Always Steps to Reproduce: 1. Configure - 2.4. Configuring Red Hat Insights Synchronization on Satellite -https://access.redhat.com/documentation/en-us/red_hat_insights/2020-10/html-single/remediating_issues_across_your_red_hat_satellite_infrastructure_using_red_hat_insights/index#configuring-insights-sync-on-satellite_remediating-satellite 2.Satellite UI -> Configure -> Insights -> Sync now 3.Satellite UI -> Hosts -> All Hosts: Insights column does not have any information. Actual results: Insights column is blank. Expected results: It should show the recommendation. Additional info: Production Logs: ==> /var/log/foreman/production.log <== 2020-11-05T21:08:59 [I|app|4c27f25f] Started POST "/insights_cloud/tasks" for 10.74.9.76 at 2020-11-05 21:08:59 +0530 2020-11-05T21:08:59 [I|app|4c27f25f] Processing by InsightsCloud::TasksController#create as JSON 2020-11-05T21:08:59 [I|app|4c27f25f] Parameters: {"task"=>{}} 2020-11-05T21:08:59 [I|app|4c27f25f] Performing InsightsCloud::Async::InsightsFullSync (Job ID: bc184a3f-be11-4178-866f-10a7ff7d794b) from Dynflow(default) enqueued at 2020-11-05T21:08:59 [E|app|4c27f25f] Error performing InsightsCloud::Async::InsightsFullSync (Job ID: bc184a3f-be11-4178-866f-10a7ff7d794b) from Dynflow(default) in 0.52ms: URI::InvalidURIError (bad URI(is not URI?): ): /opt/rh/rh-ruby25/root/usr/share/ruby/uri/rfc3986_parser.rb:18:in `rescue in split' /opt/rh/rh-ruby25/root/usr/share/ruby/uri/rfc3986_parser.rb:15:in `split' /opt/rh/rh-ruby25/root/usr/share/ruby/uri/rfc3986_parser.rb:73:in `parse' /opt/rh/rh-ruby25/root/usr/share/ruby/uri/common.rb:237:in `parse' --- Additional comment from on 2020-11-09T15:46:21Z This should be fixed in 2.0.13 (https://github.com/theforeman/foreman_rh_cloud/commit/2b9a160a47c7bed7b57c5107a15eabd968ddd1fb). Root cause: on clean Satellite all proxies are not set, so internally they return nil value. Workaround: Set http_proxy setting to an empty string in the settings page. --- Additional comment from on 2020-11-20T21:50:00Z *** Satellite 6.8.0 and 6.8.1 Hotfix Available *** 1) Download tfm-rubygem-foreman_rh_cloud-2.0.13.1-1.el7sat.noarch.rpm from this bugzilla to your Satellite 2) Install: rpm -Uvh tfm-rubygem-foreman_rh_cloud-2.0.13.1-1.el7sat.noarch.rpm foreman-rake db:migrate 3) restart: satellite-maintain service restart 5) resume operations --- Additional comment from on 2020-11-20T21:52:14Z Created attachment 1731493 [details] tfm-rubygem-foreman_rh_cloud-2.0.13.1-1.el7sat.noarch.rpm --- Additional comment from on 2020-11-24T11:21:04Z On clean Satellite, with no proxy set in Settings, all network operations of plugin work as expected: - uploading inventory report - synchronizing hits data - synchronizing hosts data Tested on: Satellite 6.9 snap 2 satellite-6.9.0-0.1.beta.el7sat.noarch pulp-server-2.21.4-1.el7sat.noarch foreman-2.3.0-0.7.rc2.el7sat.noarch katello-3.18.0-0.1.rc1.el7sat.noarch tfm-rubygem-foreman_rh_cloud-2.0.13.1-1.el7sat.noarch
Verified: Verified with: - Satellite 6.8.3 snap 1 Test steps: - No http proxy set in settings.(http_proxy and content_default_http_proxy) - Configured Red Hat Insights Synchronization on Satellite. - Satellite UI -> Configure -> Insights -> Sync now - Satellite UI -> Hosts -> All Hosts Observation: - successfully uploaded inventory report, synchronized hits and hosts data. - Insights column shown recommendations for host.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Satellite 6.8.3 Async Bug Fix Update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2021:0302