Bug 1910058 - Application upgrade fails, familiar message "Cannot update Catalog source was removed"
Summary: Application upgrade fails, familiar message "Cannot update Catalog source was...
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: OLM
Version: 4.6.z
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: 4.7.0
Assignee: Evan Cordell
QA Contact: Jian Zhang
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-12-22 13:53 UTC by Rick Wagner
Modified: 2024-03-25 17:39 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2021-01-11 18:27:11 UTC
Target Upstream Version:
Embargoed:


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Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1831555 0 high CLOSED Package server stays in state "catalog source was removed" and cannot be updated 2023-10-06 19:53:42 UTC
Red Hat Bugzilla 1840647 0 high CLOSED Package server stays in state "catalog source was removed" and cannot be updated 2021-02-22 00:41:40 UTC

Description Rick Wagner 2020-12-22 13:53:59 UTC
Description of problem:
User upgraded OCP from 4.2 to 4.6.8.  CodeReady Workspaces was installed at version 2.2, it cannot upgrade and gives message "Cannot update Catalog source was removed".

Similar problems have been seen in (closed) BZs:
https://bugzilla.redhat.com/show_bug.cgi?id=1831555
https://bugzilla.redhat.com/show_bug.cgi?id=1840647


Version-Release number of selected component (if applicable):
OCP 4.2, 4.6.8
CRW 2.2

How reproducible:
Install OCP 4.2, include CRW 2.2
Upgrade OCP to 4.6.8

Comment 1 Jakub Hadvig 2020-12-22 14:06:11 UTC
@Robb can you please elaborate if this evaluate if this is an blocker or not and set appropriate 'blocker' flag

Comment 2 Robb Hamilton 2020-12-22 14:59:35 UTC
Reassigning as I do not believe this is an issue with the console, but rather than the operator itself.  Please reassign if I am incorrect.

Comment 3 Kevin Rizza 2021-01-04 16:35:54 UTC
That error implies that either the operator is either not in the specified catalog anymore (possible, given that 4.6 has a different source for the catalogs than previous versions) or that the catalog itself is not available on the cluster or was removed for some reason.

Can you `oc get subscription $subscriptionName -o yaml` the subscription object for the codereadyworkspaces operator? As well as get the status of all the catalogsources in the openshift-marketplace namespaces?

Comment 4 Rick Wagner 2021-01-08 13:29:08 UTC
Hi Kevin,

Thank you for your efforts on this BZ.  The customer conversation has gone cold, so we won't have an immediate answer.  I'll ask about the subscription if (when) we resume.

Rick

Comment 5 Kevin Rizza 2021-01-11 18:27:11 UTC
Based on that, I'm going to close this bug as INSUFFICIENT_DATA. If and when the customer is able to respond, we can try to reopen and triage again.


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