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Bug 1911853 - [ESXi][RHEL7.9][ warning] [guestinfo] GuestInfoGetDiskDevice: Missing disk device name; VMDK mapping unavailable for "/", fsName: "/dev/sda2"
Summary: [ESXi][RHEL7.9][ warning] [guestinfo] GuestInfoGetDiskDevice: Missing disk de...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: open-vm-tools
Version: 7.9
Hardware: All
OS: All
medium
medium
Target Milestone: rc
: ---
Assignee: Cathy Avery
QA Contact: ldu
URL:
Whiteboard:
: 1901882 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-12-31 20:39 UTC by Chris Cheney
Modified: 2024-06-13 23:49 UTC (History)
19 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-03-16 13:57:27 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


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System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2021:0866 0 None None None 2021-03-16 13:57:29 UTC

Description Chris Cheney 2020-12-31 20:39:28 UTC 
Description of problem:

Affects current open-vm-tools 11.0.5

'The patch converts what previously was a warning message to a debug message and thus avoids the log spew.'

--

https://github.com/vmware/open-vm-tools/issues/404

https://github.com/vmware/open-vm-tools/commit/4ee0bd3c8ead89541ab7d196fb54e940e397420d

--

Rectify a log spew in vmsvc logging (vmware-vmsvc-root.log )

When a LSI Logic Parallel SCSI controller sits in PCI bus 0
(SCSI controller 0), the Linux disk device enumeration does not provide
a "label" file with the controller name.  This results in messages like

"GuestInfoGetDiskDevice: Missing disk device name; VMDK mapping unavailable for "/var/log", fsName: "/dev/sda2"

repeatedly appearing in the vmsvc logging.  The patch converts what previously
was a warning message to a debug message and thus avoids the log spew.

--
Comment 14 ldu 2021-02-18 01:02:18 UTC 
Verified this bug on open-vm-tools-11.0.5-3.el7_9.2.x86_64.rpm, after install the test open-vm-tools package then check the vmware-vmsvc-root.log log file, the message "[2021-02-18T00:49:30.529Z] [ warning] [guestinfo] GuestInfoGetDiskDevice: Missing disk device name; VMDK mapping unavailable for "/", fsName: "/dev/mapper/rhel-root"
[2021-02-18T00:49:30.530Z] [ warning] [guestinfo] GuestInfoGetDiskDevice: Missing disk device name; VMDK mapping unavailable for "/boot", fsName: "/dev/sda1"" in log gone away. Also run some regression test, all test case passed.
Comment 18 ldu 2021-02-19 06:48:39 UTC 
Verified this bug on RHEL7.9 with open-vm-tools-11.0.5-3.el7_9.2.x86_64.rpm, the build had fix this bug, and also run regression test all test cases passed.
so change status to verified.
Comment 22 Rick Barry 2021-03-04 15:45:12 UTC 
*** Bug 1901882 has been marked as a duplicate of this bug. ***
Comment 25 errata-xmlrpc 2021-03-16 13:57:27 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (open-vm-tools bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2021:0866
Comment 31 Ulhas Surse 2022-04-18 10:37:04 UTC 
hi team, 

We have got a case reporting this issue with RHEL 7.9 installed and open-vm-tools-11.0.5-3.el7_9.2.x86_64

 >> Missing disk device name; VMDK mapping unavailable for "/var/mqm/vols/sasabb_ipx_xxx", fsName: "/dev/drxx301"

Should we discuss here or create a new Bug? Any pre-checks or configuration checks we need to do.
Comment 32 Cathy Avery 2022-04-18 11:31:35 UTC 
(In reply to Ulhas Surse from comment #31)
> hi team, 
> 
> We have got a case reporting this issue with RHEL 7.9 installed and
> open-vm-tools-11.0.5-3.el7_9.2.x86_64
> 
>  >> Missing disk device name; VMDK mapping unavailable for
> "/var/mqm/vols/sasabb_ipx_xxx", fsName: "/dev/drxx301"
> 
> Should we discuss here or create a new Bug? Any pre-checks or configuration
> checks we need to do.

The fix was verified in open-vm-tools-11.0.5-3.el7_9.2.x86_64.rpm comment 18. Please check to make sure that they do not have debug log enabled. https://kb.vmware.com/s/article/1007873

Thanks,

Cathy
Comment 33 ldu 2022-04-19 03:55:00 UTC 
I have retest on RHEL7.9 with open-vm-tools-11.0.5-3.el7_9.2 and open-vm-tools-11.0.5-3.el7_9.3, both could not reproduce this issue. 

before upgrade the open-vm-tools, indeed could observe log "[2022-04-19T02:49:38.667Z] [ warning] [guestinfo] GuestInfoGetDiskDevice: Missing disk device name; VMDK mapping unavailable for "/", fsName: "/dev/mapper/rhel-root"" in /var/log/vmware-vmsvc-root.log file.
Comment 34 Red Hat Bugzilla 2023-09-18 00:24:04 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days
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