Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem: Observed failure in katello_envent and candlepin_event while running hammer ping every 5 minutes
katello_events full message {u'Status': u'FAIL', u'Server Response': u'Duration: 3ms', u'message': u'Not running'}
candlepin_events full message {u'Status': u'FAIL', u'Server Response': u'Duration: 0ms', u'message': u'Not running'}
After looking into the logs, I can see the following in the log during the failure
~~~
2021-01-08T03:55:02 [I|kat|] Stopping Katello Event Monitor
2021-01-08T09:38:33 [I|kat|] Stopping Katello Event Monitor
<truncated>
2021-01-08T09:49:08 [I|kat|] Stopping Katello Event Monitor
2021-01-08T10:34:43 [I|kat|] Stopping Katello Event Monitor
~~~
Detailed log during the failure
~~~
2021-01-08T10:34:43 [I|kat|] Stopping Katello Event Monitor
2021-01-08T10:34:43 [I|dyn|] start terminating throttle_limiter...
2021-01-08T10:34:43 [I|dyn|] start terminating client dispatcher...
2021-01-08T10:34:43 [I|dyn|] stop listening for new events...
2021-01-08T10:34:43 [I|dyn|] start terminating clock...
~~~
Version-Release number of selected component (if applicable): 6.8.2
Actual results: katello and candlepin events fails in hammer ping
Expected results: katello and candlepin events should not fail
Additional info:
It turns out that the content migration issue was not related to this, but another BZ: https://bugzilla.redhat.com/show_bug.cgi?id=1937403
For that reason I've downgraded this from a 6.9.0 proposal to 6.9.z
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHSA-2021:4702
Description of problem: Observed failure in katello_envent and candlepin_event while running hammer ping every 5 minutes katello_events full message {u'Status': u'FAIL', u'Server Response': u'Duration: 3ms', u'message': u'Not running'} candlepin_events full message {u'Status': u'FAIL', u'Server Response': u'Duration: 0ms', u'message': u'Not running'} After looking into the logs, I can see the following in the log during the failure ~~~ 2021-01-08T03:55:02 [I|kat|] Stopping Katello Event Monitor 2021-01-08T09:38:33 [I|kat|] Stopping Katello Event Monitor <truncated> 2021-01-08T09:49:08 [I|kat|] Stopping Katello Event Monitor 2021-01-08T10:34:43 [I|kat|] Stopping Katello Event Monitor ~~~ Detailed log during the failure ~~~ 2021-01-08T10:34:43 [I|kat|] Stopping Katello Event Monitor 2021-01-08T10:34:43 [I|dyn|] start terminating throttle_limiter... 2021-01-08T10:34:43 [I|dyn|] start terminating client dispatcher... 2021-01-08T10:34:43 [I|dyn|] stop listening for new events... 2021-01-08T10:34:43 [I|dyn|] start terminating clock... ~~~ Version-Release number of selected component (if applicable): 6.8.2 Actual results: katello and candlepin events fails in hammer ping Expected results: katello and candlepin events should not fail Additional info: