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Bug 1917511 - SSSD Error Msg Improvement: Failed to resolve server 'server.example.com': Error reading file
Summary: SSSD Error Msg Improvement: Failed to resolve server 'server.example.com': E...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: sssd
Version: 8.3
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: rc
: ---
Assignee: Iker Pedrosa
QA Contact: Anuj Borah
URL:
Whiteboard: sync-to-jira
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-01-18 15:53 UTC by Deepak Das
Modified: 2024-03-25 17:53 UTC (History)
9 users (show)

Fixed In Version: sssd-2.5.1-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-11-09 19:46:34 UTC
Type: Bug
Target Upstream Version:
Embargoed:


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Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2021:4435 0 None None None 2021-11-09 19:46:50 UTC

Description Deepak Das 2021-01-18 15:53:35 UTC
Description of problem:

SSSD debug log snip following message is observed in support case 02835160 following. 

----------------------------------------------------------------------------
(2020-12-30 10:55:23): [be[belgianrail.be]] [resolv_gethostbyname_step] (0x2000): Querying files
(2020-12-30 10:55:23): [be[belgianrail.be]] [resolv_gethostbyname_files_send] (0x0100): Trying to resolve A record of 'server.example.com' in files
(2020-12-30 10:55:23): [be[belgianrail.be]] [set_server_common_status] (0x0100): Marking server 'server.example.com' as 'resolving name'
(2020-12-30 10:55:23): [be[belgianrail.be]] [resolv_gethostbyname_done] (0x0040): querying hosts database failed [5]: Input/output error
(2020-12-30 10:55:23): [be[belgianrail.be]] [fo_resolve_service_done] (0x0020): Failed to resolve server 'server.example.com': Error reading file
----------------------------------------------------------------------------

As per above error message, when "Failed to resolve server 'server.example.com': Error reading file" is observed it is not clear if the error is related to server entry not present in "/etc/hosts" file or there was other issues reading the file.  It would be helpful if the error message is more precise and the file name is displayed.

Version-Release number of selected component (if applicable):

sssd-2.3.0-9.el8.x86_64

How reproducible:

Always

Steps to Reproduce:
1.
2.
3.

Actual results:

when "Failed to resolve server 'server.example.com': Error reading file" is observed it is not clear if the error is related to server entry not present in "/etc/hosts" file or there was other issues reading the file.

Expected results:

 It would be helpful if the error message is more precise and the file name is displayed.


Additional info:

Comment 5 Iker Pedrosa 2021-04-29 15:33:46 UTC
Upstream ticket:
https://github.com/SSSD/sssd/issues/5615

Comment 6 Alexey Tikhonov 2021-05-31 13:11:43 UTC
Pushed PR: https://github.com/SSSD/sssd/pull/5625

* `master`
    * d35f36f0fbd512bdf83c23153c968f44634553ea - SSSD Log: log_error_reading_file_msg_modification

Comment 20 errata-xmlrpc 2021-11-09 19:46:34 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (sssd bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:4435

Comment 21 Red Hat Bugzilla 2023-09-15 00:58:32 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days


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