Description of problem: HP Laserjet 4200n prints blank pages. The printer used to work a few weeks earlier on FC5 and works from other operating systems. Used printer config to print A4 test page. Version-Release number of selected component (if applicable): 1:1.2.0-1.1 CUPS log: [16/May/2006:10:24:08 +0300] Adding start banner page "none" to job 20. [16/May/2006:10:24:08 +0300] Job 20 queued on "SALI_LINKKI" by "root". [16/May/2006:10:24:08 +0300] Started filter /usr/lib/cups/filter/pstops (PID 3003) for job 20. [16/May/2006:10:24:08 +0300] Started backend /usr/lib/cups/backend/smb (PID 3004) for job 20.
So this is a printer connected to a Windows machine? How about if you print the CUPS test page? Does that work?
CUPS test page seems to work. Printing now seems to work from gedit and openoffice also - they didn't work earlier. Maybe editing the printer settings without doing anything or rebooting helped. The A4 postscript test page still prints blank though. The printer is a network printer connected with smb.
How are you printing the A4 PostScript test page -- from the 'Administration->Printing' configuration tool, system-config-printer? Please edit /etc/cups/cupsd.conf and change the 'LogLevel' line to read: LogLevel debug2 Then stop CUPS: /sbin/service cups stop Clear out the log file: >/var/log/cups/error_log and start CUPS again: /sbin/service cups start Try printing the A4 test page again, and then please attach the /var/log/cups/error_log file. Thanks.
Created attachment 129198 [details] CUPS Error log
Log attached. I'm using system-config-printer for printing the test page.
Does this print work?: lpr -PSALI_LINKKI -oraw /usr/share/printconf/tests/testpage-a4.ps
Yep, it prints out a good test page.
Aha. Sounds like this might be a pstops filter bug. Please attach /etc/cups/ppd/SALI_LINKKI.ppd.
Created attachment 129221 [details] testpage-a4.ps Actually the cause for this might be a bad testpage-a4.ps file. Please save the attached testpage-a4.ps file and print it like this: lpr -PSALI_LINKKI testpage-a4.ps Does the output now look as expected? Just to confirm, the original problem was that you were getting a blank page in _addition_ to the correctly printed test page, wasn't it?
Created attachment 129302 [details] PPD file
Created attachment 129303 [details] PPD file
The test page you attached prints also as blank. And the problem is that only one blank paper prints when printing ps test page.
Created attachment 129408 [details] testpage-a4.ps Please try this testpage-a4.ps file instead.
This file prints correctly.
Fixed in system-config-printer-0.6.151.7-1.
I confirm - it works now. Thanks!