Bug 1918778 - Webcam Logitech Quickcam 4000 stopped working with kernel 5.10.x
Summary: Webcam Logitech Quickcam 4000 stopped working with kernel 5.10.x
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 32
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-01-21 14:31 UTC by Dieter Stolte
Modified: 2021-02-01 02:34 UTC (History)
21 users (show)

Fixed In Version: kernel-5.10.11-200.fc33 kernel-5.10.11-100.fc32
Clone Of:
Environment:
Last Closed: 2021-02-01 01:53:02 UTC
Type: Bug
Embargoed:

Attachments (Terms of Use)

Description Dieter Stolte 2021-01-21 14:31:41 UTC 
1. Please describe the problem:

The Logitech Quickcam 4000 Webcam doesnt work with kernel 5.10.x.


2. What is the Version-Release number of the kernel:

kernel-5.10.7-100.fc32.x86_64 and
kernel-5.10.8-100.fc32.x86_64 both dont work.


3. Did it work previously in Fedora? If so, what kernel version did the issue
   *first* appear?  Old kernels are available for download at
   https://koji.fedoraproject.org/koji/packageinfo?packageID=8 :

Last working kernel: kernel-5.9.16-100.fc32.x86_64
First buggy kernel: kernel-5.10.7-100.fc32.x86_64


4. Can you reproduce this issue? If so, please provide the steps to reproduce
   the issue below:

Yes, 100%. Boot kernel and start any application that uses the webcam.


5. Does this problem occur with the latest Rawhide kernel? To install the
   Rawhide kernel, run ``sudo dnf install fedora-repos-rawhide`` followed by
   ``sudo dnf update --enablerepo=rawhide kernel``:

Have not tested yet.


6. Are you running any modules that not shipped with directly Fedora's kernel?:

Yes, the nvidia driver from rpmfusion.


7. Please attach the kernel logs. You can get the complete kernel log
   for a boot with ``journalctl --no-hostname -k > dmesg.txt``. If the
   issue occurred on a previous boot, use the journalctl ``-b`` flag.

Jan 21 14:23:39 gandalf kernel: ------------[ cut here ]------------
Jan 21 14:23:39 gandalf kernel: WARNING: CPU: 3 PID: 3724 at kernel/dma/mapping.c:149 dma_map_page_attrs+0x127/0x1c0
Jan 21 14:23:39 gandalf kernel: Modules linked in: snd_seq_dummy snd_hrtimer vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) nft_objref nf_conntrack_netbios_ns nf_conntrack_broadcast nft_fib_inet nft_fib_ipv4 nft_fib_ipv6 nft_fib nft_reject_inet nf_reject_ipv4 nf_reject_ipv6>
Jan 21 14:23:39 gandalf kernel: videobuf2_vmalloc videobuf2_memops snd_pcm_dmaengine intel_pmc_bxt videobuf2_v4l2 mei_hdcp soundwire_cadence ee1004 videobuf2_common iTCO_vendor_support snd_hda_codec kvm videodev snd_hda_core nvidia(POE) synaptics_usb ac97_bus pktcdvd s>
Jan 21 14:23:39 gandalf kernel: CPU: 3 PID: 3724 Comm: VideoCapture Tainted: P           OE     5.10.7-100.fc32.x86_64 #1
Jan 21 14:23:39 gandalf kernel: Hardware name: ASUSTeK COMPUTER INC. Z170-WS/Z170-WS, BIOS 3602 05/24/2019
Jan 21 14:23:39 gandalf kernel: RIP: 0010:dma_map_page_attrs+0x127/0x1c0
Jan 21 14:23:39 gandalf kernel: Code: 89 c8 4c 89 df e8 d9 29 00 00 48 83 c4 10 5b 5d 41 5c 41 5d c3 48 85 ff 74 09 48 39 df 48 0f 47 fb eb 87 48 89 df eb 82 0f 0b <0f> 0b 48 c7 c0 ff ff ff ff c3 48 89 f7 48 2b 78 18 e9 34 ff ff ff
Jan 21 14:23:39 gandalf kernel: RSP: 0018:ffffa07dc40b7cf8 EFLAGS: 00010246
Jan 21 14:23:39 gandalf kernel: RAX: 0000000000000000 RBX: ffff8f5422c9de00 RCX: 0000000000000002
Jan 21 14:23:39 gandalf kernel: RDX: 0000000000002580 RSI: ffffe973c8d7cc00 RDI: ffff8f53cb30c0a0
Jan 21 14:23:39 gandalf kernel: RBP: 0000000000000000 R08: 0000000000000000 R09: 0000000000000000
Jan 21 14:23:39 gandalf kernel: R10: 0000000000000000 R11: ffff8f53cb30c0a0 R12: ffff8f53cb30c000
Jan 21 14:23:39 gandalf kernel: R13: ffff8f54f5f30000 R14: ffff8f53de890000 R15: 0000000000000000
Jan 21 14:23:39 gandalf kernel: FS:  00007fddb4caf700(0000) GS:ffff8f571ecc0000(0000) knlGS:0000000000000000
Jan 21 14:23:39 gandalf kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jan 21 14:23:39 gandalf kernel: CR2: 000055bb69b9ef28 CR3: 0000000192098002 CR4: 00000000003706e0
Jan 21 14:23:39 gandalf kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jan 21 14:23:39 gandalf kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Jan 21 14:23:39 gandalf kernel: Call Trace:
Jan 21 14:23:39 gandalf kernel: start_streaming+0x282/0x470 [pwc]
Jan 21 14:23:39 gandalf kernel: vb2_start_streaming+0x63/0x100 [videobuf2_common]
Jan 21 14:23:39 gandalf kernel: vb2_core_streamon+0x54/0xb0 [videobuf2_common]
Jan 21 14:23:39 gandalf kernel: __video_do_ioctl+0x377/0x3b0 [videodev]
Jan 21 14:23:39 gandalf kernel: ? enqueue_task_fair+0x8a/0x6b0
Jan 21 14:23:39 gandalf kernel: video_usercopy+0x173/0x590 [videodev]
Jan 21 14:23:39 gandalf kernel: ? v4l_print_control+0x20/0x20 [videodev]
Jan 21 14:23:39 gandalf kernel: ? selinux_file_ioctl+0x122/0x1c0
Jan 21 14:23:39 gandalf kernel: v4l2_ioctl+0x48/0x50 [videodev]
Jan 21 14:23:39 gandalf kernel: __x64_sys_ioctl+0x83/0xb0
Jan 21 14:23:39 gandalf kernel: do_syscall_64+0x33/0x40
Jan 21 14:23:39 gandalf kernel: entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jan 21 14:23:39 gandalf kernel: RIP: 0033:0x7fddee3cf17b
Jan 21 14:23:39 gandalf kernel: Code: 0f 1e fa 48 8b 05 1d ad 0c 00 64 c7 00 26 00 00 00 48 c7 c0 ff ff ff ff c3 66 0f 1f 44 00 00 f3 0f 1e fa b8 10 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d ed ac 0c 00 f7 d8 64 89 01 48
Jan 21 14:23:39 gandalf kernel: RSP: 002b:00007fddb4cae538 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
Jan 21 14:23:39 gandalf kernel: RAX: ffffffffffffffda RBX: 00007fdd9f767c00 RCX: 00007fddee3cf17b
Jan 21 14:23:39 gandalf kernel: RDX: 00007fddb4cae554 RSI: 0000000040045612 RDI: 000000000000002a
Jan 21 14:23:39 gandalf kernel: RBP: 000000000000001e R08: 0000000000000001 R09: 00007fdde6a51a12
Jan 21 14:23:39 gandalf kernel: R10: 00007fddb88489d0 R11: 0000000000000246 R12: 00007fdd9faaa1c0
Jan 21 14:23:39 gandalf kernel: R13: 00007fddb4cae558 R14: 0000000000000033 R15: 0000000000000000
Jan 21 14:23:39 gandalf kernel: ---[ end trace 7bb2333e30fd4bea ]---
Jan 21 14:23:39 gandalf kernel: pwc: Failed to allocate urb buffer 0
Comment 1 Philippe Troin 2021-01-25 21:04:31 UTC 
Same problem with the same hardware:

Bus 003 Device 058: ID 046d:08b2 Logitech, Inc. QuickCam Pro 4000
Comment 2 Philippe Troin 2021-01-26 03:13:38 UTC 
This may fix the issue:
https://lkml.org/lkml/2021/1/21/1300

I'm doing a kernel build with this patch to confirm.
Comment 3 Philippe Troin 2021-01-27 06:41:51 UTC 
(In reply to Philippe Troin from comment #2)
> This may fix the issue:
> https://lkml.org/lkml/2021/1/21/1300
> 
> I'm doing a kernel build with this patch to confirm.

Confirming that the above patch fixes the problem.
Comment 4 Dieter Stolte 2021-01-27 08:57:24 UTC 
Hi Philippe,

thanks for checking the patch and confirming that it works! It seems that the patch will be applied to the upstream kernel very soon.
Comment 5 Justin M. Forbes 2021-01-27 14:20:23 UTC 
Thanks for confirming. Will bring this into 5.10.11
Comment 6 Fedora Update System 2021-01-27 22:11:47 UTC 
FEDORA-2021-52c9c847f5 has been submitted as an update to Fedora 32. https://bodhi.fedoraproject.org/updates/FEDORA-2021-52c9c847f5
Comment 7 Fedora Update System 2021-01-27 22:11:50 UTC 
FEDORA-2021-e04cde3ff0 has been submitted as an update to Fedora 33. https://bodhi.fedoraproject.org/updates/FEDORA-2021-e04cde3ff0
Comment 8 Fedora Update System 2021-01-28 01:54:30 UTC 
FEDORA-2021-e04cde3ff0 has been pushed to the Fedora 33 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --advisory=FEDORA-2021-e04cde3ff0`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2021-e04cde3ff0

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.
Comment 9 Dieter Stolte 2021-01-28 01:59:09 UTC 
Logitech Quickcam 4000 is working again with kernel-5.10.11-100.fc32.x86_64. Thanks for fixing this bug so fast.
Comment 10 Fedora Update System 2021-01-28 04:14:06 UTC 
FEDORA-2021-52c9c847f5 has been pushed to the Fedora 32 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --advisory=FEDORA-2021-52c9c847f5`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2021-52c9c847f5

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.
Comment 11 Fedora Update System 2021-02-01 01:53:02 UTC 
FEDORA-2021-e04cde3ff0 has been pushed to the Fedora 33 stable repository.
If problem still persists, please make note of it in this bug report.
Comment 12 Fedora Update System 2021-02-01 02:34:07 UTC 
FEDORA-2021-52c9c847f5 has been pushed to the Fedora 32 stable repository.
If problem still persists, please make note of it in this bug report.
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