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Bug 1920014 - Sync now on Insights does nothing
Summary: Sync now on Insights does nothing
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Insights
Version: 6.9.0
Hardware: x86_64
OS: Linux
high
medium
Target Milestone: 6.9.0
Assignee: Shimon Shtein
QA Contact: Jameer Pathan
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-01-25 14:53 UTC by Kenny Tordeurs
Modified: 2021-04-21 13:25 UTC (History)
4 users (show)

Fixed In Version: 3.0.15
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-04-21 13:25:38 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
verification screenshot1 (37.13 KB, image/png)
2021-03-10 08:13 UTC, Jameer Pathan 		no flags Details
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Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:1313 0 None None None 2021-04-21 13:25:55 UTC

Description Kenny Tordeurs 2021-01-25 14:53:58 UTC 
Description of problem:
Sync now button on Insights page after adding token does nothing.

Configure -> Insights
https://<satellite>/foreman_rh_cloud/insights_cloud

Version-Release number of selected component (if applicable):
Satellite 6.9

How reproducible:
100%

Steps to Reproduce:
1. Setup token
2. Click on sync now
3.

Actual results:
nothing happens, no task gets created


Expected results:
something

Additional info:
Comment 3 J.F. 2021-02-04 09:58:59 UTC 
Same here with 6.8.2 with logs in /var/log/foreman/production.log

2021-02-04T10:57:34 [I|app|d591deac] Processing by InsightsCloud::TasksController#create as JSON
2021-02-04T10:57:34 [I|app|d591deac]   Parameters: {"task"=>{}}
2021-02-04T10:57:34 [I|app|d591deac] Performing InsightsCloud::Async::InsightsFullSync (Job ID: 13e846a1-73b2-4d4e-9688-610a65c09d5b) from Dynflow(default) enqueued at 
2021-02-04T10:57:35 [I|app|d591deac] Performed InsightsCloud::Async::InsightsFullSync (Job ID: 13e846a1-73b2-4d4e-9688-610a65c09d5b) from Dynflow(default) in 916.96ms
2021-02-04T10:57:35 [I|app|d591deac] No template found for InsightsCloud::TasksController#create, rendering head :no_content
2021-02-04T10:57:35 [I|app|d591deac] Completed 204 No Content in 937ms (ActiveRecord: 6.0ms | Allocations: 17339)
Comment 5 Jameer Pathan 2021-03-10 08:12:10 UTC 
Verified:

Verified with:
- Satellite 6.9.0 snap 16
- tfm-rubygem-foreman_rh_cloud-3.0.17-1.el7sat.noarch

Test steps:
- Go to Configure > Insights
- Setup Red Hat Cloud token
- Click on "Save setting and sync recommendations" button. (This takes some time to complete)


Observations:
- Provide Insights recommendations output for hosts managed by satellite.
- "Start recommendations sync" is provided, once clicked it gives link for task created.
Comment 6 Jameer Pathan 2021-03-10 08:13:45 UTC 
Created attachment 1762195 [details]
verification screenshot1
Comment 10 errata-xmlrpc 2021-04-21 13:25:38 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.9 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:1313
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