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Description of problem:
After installing the Thunderbird flatpak I try to add an email account. When I input all the correct information, I think try to click and select, "Confirm Security Exception." At this point, nothing happens. The "Add Security Selection" dialog box is present and not responding to my input.
After I select the Cancel button, I get an error message, "Unable to login to server. Probably wrong configuration, username or password."
Version-Release number of selected component (if applicable):
RHEL-8.4.0-20210122.n.0
How reproducible:
100%
Steps to Reproduce:
1. Install latest 8.4
2. Follow setup https://docs.engineering.redhat.com/display/DESKTOPQE/Flatpak+testing
3. Intall TB as a flatpak
Actual results:
Thunderbird could not connect to email server to verify security exception.
Expected results:
Thunderbird could connect to email server to verify security exception.
Additional info:
I was using for the flatpak install:
https://docs.engineering.redhat.com/display/DESKTOPQE/Flatpak+testing
This is the output of the command after the install of flatpak environment:
flatpak remote-ls brew-8.4.0
Name Application ID Version Branch
GIMP org.gimp.GIMP stable
Inkscape org.inkscape.Inkscape stable
LibreOffice org.libreoffice.LibreOffice stable
Firefox org.mozilla.Firefox stable
Thunderbird org.mozilla.Thunderbird stable
Platform com.redhat.Platform el8
Sdk com.redhat.Sdk el8
Bill have you tried you personal google account or RedHat one?
RedHat one may have issue with the fact that we do have our own certification authority so from nss point of view it is an external cert. And I think non-system ones may be the problem for flatpak apps.
Yes, it seems that update-crypto-policies does not make changes to the flatpak applications. There's some workaround regarding this issue.
1. Please check the authorities in Preferences/Manage Certificates/Authorities if it contains Red Hat entries first.
2. Compare with rpm installed Thunderbird.
3. Try the workaround: https://bugzilla.redhat.com/show_bug.cgi?id=1766340#c3
Hi all,
sorry for late reply, as I had zero experience with Thunderbird, so I found this tutorial https://source.redhat.com/groups/public/zimbra_to_gmail/tips__tricks/thunderbird_migrating_from_zimbra_to_gmail and it worked without any workarounds for me. (I even checked the settings and I don't have Red Had entry in Certificates section).
$ flatpak info org.mozilla.Thunderbird
Thunderbird - Send and Receive Email
ID: org.mozilla.Thunderbird
Ref: app/org.mozilla.Thunderbird/x86_64/stable
Arch: x86_64
Branch: stable
Origin: rhel
Collection:
Installation: user
Installed: 269.3 MB
Runtime: com.redhat.Platform/x86_64/el8
Sdk: com.redhat.Sdk/x86_64/el8
Commit: a3290746b799146e9fdd4310d1d0e664b32ebfa801b5eaf6ee9c531d03643e3e
Subject: Export org.mozilla.Thunderbird
Date: 2021-03-31 14:34:42 +0000
Alt-id: 195936f64b4d79b392b1017f5994f81c9092fd3a037482ce35457e2f2af9c6aa