Description of problem: Migrating a running vm which has no vmware tools install or that was not booted successfully causes the migration to remain at 0% in the UI both UI and API indicates the validation was completed successfully, but nothing else happens. vmimport controller log: 2021-01-27T20:10:17.294998821Z {"level":"error","ts":1611778217.2948232,"logger":"controller","msg":"Reconciler error","controller":"virtualmachineimport-controller","name":"plan-eee-vm-681-4dc8","namespace":"default","error":"ServerFaultCode: Cannot complete operation ******because VMware Tools is not running in this virtual******** machine.","stacktrace":"github.com/go-logr/zapr.(*zapLogger).Error\n\t/remote-source/app/vendor/github.com/go-logr/zapr/zapr.go:128\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).reconcileHandler\n\t/remote-source/app/vendor/sigs.k8s.io/controller-runtime/pkg/internal/controller/controller.go:237\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem\n\t/remote-source/app/vendor/sigs.k8s.io/controller-runtime/pkg/internal/controller/controller.go:209\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).worker\n\t/remote-source/app/vendor/sigs.k8s.io/controller-runtime/pkg/internal/controller/controller.go:188\nk8s.io/apimachinery/pkg/util/wait.BackoffUntil.func1\n\t/remote-source/app/vendor/k8s.io/apimachinery/pkg/util/wait/wait.go:155\nk8s.io/apimachinery/pkg/util/wait.BackoffUntil\n\t/remote-source/app/vendor/k8s.io/apimachinery/pkg/util/wait/wait.go:156\nk8s.io/apimachinery/pkg/util/wait.JitterUntil\n\t/remote-source/app/vendor/k8s.io/apimachinery/pkg/util/wait/wait.go:133\nk8s.io/apimachinery/pkg/util/wait.Until\n\t/remote-source/app/vendor/k8s.io/apimachinery/pkg/util/wait/wait.go:90"} Steps to Reproduce: 1. Import a running vm that has no vmware tools install or loaded 2. 3. Actual results: vmimport remains at 0% after validation Expected results: There should be a clear indication of the Problem both in the UI and in the CR Additional info: --------- apiVersion: v2v.kubevirt.io/v1beta1 kind: VirtualMachineImport metadata: annotations: vmimport.v2v.kubevirt.io/source-vm-initial-state: up selfLink: >- /apis/v2v.kubevirt.io/v1beta1/namespaces/default/virtualmachineimports/plan-eee-vm-681-4dc8 resourceVersion: '7548418' name: plan-eee-vm-681-4dc8 uid: db303a70-51fc-43fa-9a53-d6c777f69a76 creationTimestamp: '2021-01-27T19:48:16Z' generation: 1 managedFields: - apiVersion: v2v.kubevirt.io/v1beta1 fieldsType: FieldsV1 fieldsV1: 'f:metadata': 'f:labels': .: {} 'f:migration': {} 'f:plan': {} 'f:vmID': {} 'f:spec': .: {} 'f:providerCredentialsSecret': .: {} 'f:name': {} 'f:namespace': {} 'f:source': .: {} 'f:vmware': .: {} 'f:mappings': .: {} 'f:networkMappings': {} 'f:storageMappings': {} 'f:vm': .: {} 'f:id': {} 'f:startVm': {} 'f:targetVmName': {} manager: manager operation: Update time: '2021-01-27T19:48:16Z' - apiVersion: v2v.kubevirt.io/v1beta1 fieldsType: FieldsV1 fieldsV1: 'f:metadata': 'f:annotations': .: {} 'f:vmimport.v2v.kubevirt.io/source-vm-initial-state': {} 'f:finalizers': .: {} 'v:"vmimport.v2v.kubevirt.io/cancelled-import"': {} 'f:spec': 'f:warm': {} 'f:status': .: {} 'f:conditions': {} 'f:targetVmName': {} 'f:warmImport': .: {} 'f:consecutiveFailures': {} 'f:failures': {} 'f:successes': {} manager: vm-import-controller operation: Update time: '2021-01-27T19:48:16Z' namespace: default finalizers: - vmimport.v2v.kubevirt.io/cancelled-import labels: migration: bcb636d2-96f8-437c-a58d-b0b9c49d4dc8 plan: 6964b632-88f1-46f7-bb1b-779cf324c693 vmID: vm-681 spec: providerCredentialsSecret: name: plan-eee-vm-681-4dc8 namespace: default source: vmware: mappings: networkMappings: - source: id: network-14 target: name: mybridge namespace: openshift-cnv type: multus storageMappings: - source: id: datastore-12 target: name: nfs vm: id: 420310f1-0f1d-e4b5-ca57-1794a96a40ac startVm: true targetVmName: v2v-rhel7-other-os-thin status: conditions: - lastHeartbeatTime: '2021-01-27T19:48:16Z' lastTransitionTime: '2021-01-27T19:48:16Z' message: Validation completed successfully reason: ValidationCompleted status: 'True' type: Valid - lastHeartbeatTime: '2021-01-27T19:48:16Z' lastTransitionTime: '2021-01-27T19:48:16Z' message: All mapping rules checks passed reason: MappingRulesVerificationCompleted status: 'True' type: MappingRulesVerified targetVmName: '' warmImport: consecutiveFailures: 0 failures: 0 successes: 0 Version-Release number of selected component (if applicable): How reproducible:
https://github.com/kubevirt/vm-import-operator/pull/470
verified: cnv48-451 Import error (VMware) novmtools could not be imported. ValidationFailed: VM must be powered off, or up to date VMWare Tools must be installed and running to allow the guest to be shutdown gracefully
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: OpenShift Virtualization 4.8.0 Images), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2021:2920