Bug 1921496 - To collect "rpm --showrc" command output in the "sos_commands/rpm/rpm_--showrc" file inside sosreport data.
Summary: To collect "rpm --showrc" command output in the "sos_commands/rpm/rpm_--showr...
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: sos
Version: 8.3
Hardware: All
OS: All
Target Milestone: rc
: 8.5
Assignee: Pavel Moravec
QA Contact: Maros Kopec
Depends On:
Blocks: 2065642 2065643
TreeView+ depends on / blocked
Reported: 2021-01-28 05:35 UTC by Sayan Das
Modified: 2022-03-18 11:52 UTC (History)
9 users (show)

Fixed In Version: sos-4.1-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2065642 2065643 (view as bug list)
Last Closed: 2021-11-09 19:36:07 UTC
Type: Bug
Target Upstream Version:

Attachments (Terms of Use)

System ID Private Priority Status Summary Last Updated
Github sosreport sos pull 2388 0 None open [rpm] Capture the output of 'rpm --showrc' 2021-01-29 08:12:10 UTC
Red Hat Product Errata RHEA-2021:4388 0 None None None 2021-11-09 19:36:22 UTC

Description Sayan Das 2021-01-28 05:35:03 UTC
Request Description:

To collect "rpm --showrc" command output in the "sos_commands/rpm/rpm_--showrc" file inside sosreport data.


There was a scenario where Customer was able to perform "rpm -ivh some.rpm" but not "rpm -ivh http://XX.XX.XX.XX/pub/some.rpm". 

The strace data displayed that rpm was not using any curl methods to download the file from remote server and then install the same. Further analysis (rpm -V rpm) displayed that CU had modified the "/usr/lib/rpm/macros" file and that was missing all the urlhelper functions [ which basically contains the definitions of how rpm should use curl ].

This information was further verified via "rpm --showrc" command output and after reinstalling rpm package itself, the issue was fixed. 

If we would have had the output collected in sosreport, We could have reduced 4 - 5 case comments easily.

Additional Note:

* I am sure that, there is some other use of this output as well when investigating rpm\yum-related cases.

* This command gets executed pretty quickly and I don't see this causing any slowness during sosreport collection for any reason as well.

Comment 5 Pavel Moravec 2021-01-29 08:13:47 UTC
Thanks for the PR. Planned to be in 8.5 by default.

Comment 14 errata-xmlrpc 2021-11-09 19:36:07 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (sos bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.


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