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Bug 1923771

Summary: Remote execution fails with the "Password: su: Authentication failure" error when the "Effective User Method" method is set to "su"
Product: Red Hat Satellite Reporter: Kaushik Sajjan Agarwal <kagarwal>
Component: Remote ExecutionAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED DUPLICATE QA Contact: Peter Ondrejka <pondrejk>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 6.7.0CC: aruzicka, lstejska
Target Milestone: Unspecified   
Target Release: Unused   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of: Environment:
Last Closed: 2021-02-02 10:27:36 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Kaushik Sajjan Agarwal 2021-02-01 20:18:08 UTC
Description of problem:

Remote execution fails with the "Password: su: Authentication failure" error when the "Effective User Method" method is set to "su"


Version-Release number of selected component (if applicable):

Red Hat Satellite 6.7


How reproducible:

Always

Steps to Reproduce:
1. Create a non-root user for remote execution on the content host and set the password for the user.
2. Do not copy keys or do any more configuration on the content host side.
3. On the Satellite GUI setup the following setting in "Administer >> Settings >> RemoteExecution":

   Effective User: root        
   Effective User Method: su
   SSH User: rexuser (here give the username of your non-root user)

4. Now try to execute the rex job on the content host and in the advance field provide appropriate values in the following fields:

   Password: <Password of your non-root user>
   Sudo password: <Password of the root user to perform su operation>   

5. Click on submit.

Actual results:

Below error is observed:

---
Password: su: Authentication failure
Exit status: 1
---


Expected results:

No error and successful execution of the job

Additional info:

Comment 2 Adam Ruzicka 2021-02-02 10:27:36 UTC
On 6.7 only passwordless su is supported, support for su with password was tracked as BZ1677180 and should land in Satellite 6.9.

*** This bug has been marked as a duplicate of bug 1677180 ***

Comment 3 Kaushik Sajjan Agarwal 2021-02-02 12:45:26 UTC
Thank you Adam for such a prompt update.

Will update the CU the same.