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Bug 1924338 - Content host connected to the SCA enabled Satellite is showing as Not subscribed after attaching a valid subscription
Summary: Content host connected to the SCA enabled Satellite is showing as Not subscri...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.3
Hardware: Unspecified
OS: Linux
unspecified
medium
Target Milestone: rc
: 8.6
Assignee: Jiri Hnidek
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
: 1951830 (view as bug list)
Depends On:
Blocks: 2022789
TreeView+ depends on / blocked
 
Reported: 2021-02-02 22:50 UTC by Dhaval Joshi
Modified: 2024-06-14 00:08 UTC (History)
7 users (show)

Fixed In Version: subscription-manager-1.28.24-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2022789 (view as bug list)
Environment:
Last Closed: 2022-05-10 15:22:56 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 2776 0 None Merged 1924338: list prints not status and dates in SCA mode 2021-10-21 13:49:48 UTC
Github candlepin subscription-manager pull 2792 0 None Merged 1924338: [1.28] list prints no status and dates in SCA mode 2021-10-21 13:52:30 UTC
Red Hat Product Errata RHBA-2022:2047 0 None None None 2022-05-10 15:23:20 UTC

Description Dhaval Joshi 2021-02-02 22:50:27 UTC 
Description of problem:
On SCA enabled Satellite, a content host connected to the Satellite server is still showing as Not subscribed after attaching a valid subscription manually.

Version-Release number of selected component (if applicable):


How reproducible:
100%

Steps to Reproduce:
1. Enable SCA on the Satellite server.
2. Register a host to the Satellite server.
3. Attach a valid RHEL subscription

Actual results:
The host is showing as Not Subscribed.

Expected results:
The host should be subscribed.

Additional info:
Comment 2 Ashish Humbe 2021-02-04 15:27:34 UTC 
It seems that the latest subscription-manager package is not installed on the client, can you please reconfirm?
Comment 3 Ashish Humbe 2021-02-04 15:28:33 UTC 
Also, here we are using SCA so we do not need to assign the subscription to the client systems manually.
Comment 5 Brad Buckingham 2021-02-08 14:39:22 UTC 
Does 'subscription-manager identity' show that SCA is enabled?

Is the client able to consume the content?
Comment 8 Rehana 2021-02-09 14:57:46 UTC 
This is working as per the implementation, we have improved the message in the `subscription-manager status ` command  to inform users about the SCA mode. Moving this bug  to subscription-manager . 

Rich ,

Can you please help us evaluate this request and please let us know if need to make any change to the message in the "subscription-manager list --installed " output. 

thanks,
Rehana
Comment 10 Rich Jerrido 2021-02-09 16:54:48 UTC 
(In reply to Rehana from comment #8)
> This is working as per the implementation, we have improved the message in
> the `subscription-manager status ` command  to inform users about the SCA
> mode. Moving this bug  to subscription-manager . 
> 
> Rich ,
> 
> Can you please help us evaluate this request and please let us know if need
> to make any change to the message in the "subscription-manager list
> --installed " output. 
> 
> thanks,
> Rehana

I think it is a reasonable improvement to subscription-manager to improve the output of the `list --installed` subcommand when SCA is enabled, so as to minimize user confusion.
Comment 12 Rehana 2021-07-12 14:09:19 UTC 
*** Bug 1951830 has been marked as a duplicate of this bug. ***
Comment 13 Rehana 2021-11-09 16:10:21 UTC 
Reproducing the issue on: 
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.28.21-3.el8

# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Disabled
Content Access Mode is set to Simple Content Access. This host has access to content, regardless of subscription status.

System Purpose Status: Disabled

# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux for x86_64
Product ID:     479
Version:        8.5
Arch:           x86_64
Status:         Not Subscribed
Status Details: 
Starts:         
Ends:           

Product Name:   Red Hat Enterprise Linux for x86_64 Beta
Product ID:     486
Version:        8.5 Beta
Arch:           x86_64
Status:         Not Subscribed
Status Details: 
Starts:         
Ends: 

^^ Notice that in installed products are marked as "Not Subscribed" in SCA mode. 

Pre-verifying the fix on :

# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.28.22-1.git.62.085fd3a.el8

# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Disabled
Content Access Mode is set to Simple Content Access. This host has access to content, regardless of subscription status.

System Purpose Status: Disabled


# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux for x86_64
Product ID:   479
Version:      8.5
Arch:         x86_64

Product Name: Red Hat Enterprise Linux for x86_64 Beta
Product ID:   486
Version:      8.5 Beta
Arch:         x86_64

^^ Notice that "Status" , "Status Details" , "Starts" n "Ends" dates are no longer displayed in the subscription-manager list --installed.  The same updates are now reflected in Cockpit UI as well ( as demonstrated in https://bugzilla.redhat.com/show_bug.cgi?id=1979323#c3 )
Comment 17 Zdenek Petracek 2021-12-10 15:43:16 UTC 
Registering:
[root@ibm-x3650m4-01-vm-06 ~]# subscription-manager register
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: zpetracePH03
Password: 
The system has been registered with ID: 5dce69f8-ea84-435f-b7a4-3080ebfc687d
The registered system name is: ibm-x3650m4-01-vm-06.ibm2.lab.eng.bos.redhat.com

Version:
[root@ibm-x3650m4-01-vm-06 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.28.24-1.el8

Verification:
[root@ibm-x3650m4-01-vm-06 ~]# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Disabled
Content Access Mode is set to Simple Content Access. This host has access to content, regardless of subscription status.

System Purpose Status: Disabled

[root@ibm-x3650m4-01-vm-06 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Product ID:   486
Version:      8.6 Beta
Arch:         x86_64
Comment 19 errata-xmlrpc 2022-05-10 15:22:56 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:2047
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