Description of problem: RHEL 8 servers are showing they need an errata installed but the servers are up to date. One errata, RHEA-2020:4724 in particular, was only showing up after installing this package: perl-Mozilla-CA-20160104-7.module+el8.3.0+6498+9eecfe51.noarch 2 servers show needing this errata from the portal, however, only one shows as having available via yum. But neither will update that errata: First server (RHEL 8.3) with candlepin id 0fb44c85-4669-4b36-82e3-45a138a03719: [root@rhel8-antso-dev ~]# yum list-sec | grep "4724" RHEA-2020:4724 enhancement perl-Mozilla-CA-20160104-7.module+el8.3.0+6498+31ea7642.noarch [root@rhel8-antso-dev ~]# yum update --advisory RHEA-2020:4724 Updating Subscription Management repositories. Last metadata expiration check: 0:20:38 ago on Mon 08 Feb 2021 11:07:28 AM EST. No security updates needed, but 54 updates available Dependencies resolved. Nothing to do. Complete! Second server (RHEL 8.2) with candlepin id 64104b1e-7b07-4465-b494-48bed39eb1d8 : [root@dhcp-12-212-238 ~]# yum list-sec | grep 4724 [root@dhcp-12-212-238 ~]# yum update --advisory RHEA-2020:4724 Updating Subscription Management repositories. This system is registered to Red Hat Subscription Management, but is not receiving updates. You can use subscription-manager to assign subs Last metadata expiration check: 0:09:50 ago on Mon 08 Feb 2021 11:17:10 AM EST. No security updates needed, but 243 updates available Dependencies resolved. Nothing to do. Complete! Yet both show needing the errata from Customer Portal. I tested this on a fully up to date RHEL 8.3 server (decommissioned now), but the only way to clear the errata, was to remove the perl-Mozilla-CA package. If that package was installed, then only one errata was displayed in customer portal, RHEA-2020:4724. Version-Release number of selected component (if applicable): RHEL 8 (8.2 and 8.3) How reproducible: always Steps to Reproduce: 1. Register a rhel8 system to the portal 2. If perl-Mozilla-CA package is not installed, install it 3. Customer portal shows RHEA-2020:4724 as needing to be installed but can't install it Actual results: Expected results: Additional info: The errata title is this: ~~~ An update for the perl-IO-Socket-SSL:2.066 and perl-libwww-perl:6.34 modules is now available for Red Hat Enterprise Linux 8. ~~~ - I also tried installing perl-IO-Socket-SSL and perl-libwww-perl but that didn't help. - I noticed there are 3 versions of the perl-Mozilla-CA package in that errata, all with different context values (the trailing hex-dec before the .noarch). The package I have installed has context 9eecfe51. Not sure what context is, but may have an impact.
*** This bug has been marked as a duplicate of bug 1804234 ***