Bug 193169 - machines lose subchannel and base channel information
machines lose subchannel and base channel information
Status: CLOSED WONTFIX
Product: Red Hat Satellite 5
Classification: Red Hat
Component: Server (Show other bugs)
370
All Linux
medium Severity medium
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Assigned To: Mike McCune
Red Hat Satellite QA List
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Depends On:
Blocks: 462714
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Reported: 2006-05-25 16:16 EDT by Jack Neely
Modified: 2011-01-05 17:30 EST (History)
0 users

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Last Closed: 2011-01-05 17:30:06 EST
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Description Jack Neely 2006-05-25 16:16:25 EDT
Description of problem:

It is possible to get individual registrations in upstream RHN and in the
Satellite to lose base channel and sub channel configurations.

Normally this happens with the funniness of letting your contract expire and
then re-activating it.  While that really shouldn't happen, it does and RHN and
the Satellites do not recover well from it.

The situation I had was I was given a Satellite certificate that did not have
enough entitlements for the number of registered machines.  I had more WS
machines registered than what was in the cert.  A random selection of WS
machines were marked as entitled and up to date but their base channel and all
subchannels were removed.

As I manage addtional software for production machines with subchannels it is a
show stopper when random machines lose this information.  

When a proper cert was applied the same machines automatically found their base
channel but no subchannels reappeared.

Suggestion: if there are not enough entitlements for a specific channel family
mark the machine as unentitled rather than removing parts of its configuration.

Version-Release number of selected component (if applicable):
Satellite 3.7.  Also a very similar problem happened with upstream RHN in March
of 2005.
Comment 1 Clifford Perry 2011-01-05 17:30:06 EST
The RHN Satellite 4.x and RHN Proxy 4.x products have reached their end of life. Please see:

Satellite 4 EOL Errata
 - https://rhn.redhat.com/errata/RHSA-2011-0001.html

RHN Proxy 4 EOL Errata
 - https://rhn.redhat.com/errata/RHSA-2011-0002.html

This bugzilla was reported for a product which is no longer supported. As such we are closing this bugzilla out. If you feel this bug report should be reviewed again since it is valid for a currently supported product version, then please feel free to re-open this bug report. 

Regards,
Clifford

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