Bug 1936898 - Abrt cannot retrace any packages when trying to trace remotely.
Summary: Abrt cannot retrace any packages when trying to trace remotely.
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: abrt
Version: 34
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: abrt
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks: 1939467
TreeView+ depends on / blocked
 
Reported: 2021-03-09 12:44 UTC by Lukas Ruzicka
Modified: 2021-06-22 12:56 UTC (History)
8 users (show)

Fixed In Version:
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Clone Of:
Environment:
Last Closed: 2021-06-22 12:56:29 UTC
Type: Bug
Embargoed:

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Description Lukas Ruzicka 2021-03-09 12:44:10 UTC 
Description of problem:

Abrt claims not to be able to trace any packages from caught crashes. The only could be retraced locally. 

Version-Release number of selected component (if applicable):

abrt-2.14.5-2.fc34.x86_64

How reproducible:

Always

Steps to Reproduce:
1. Catch a crash with Abrt.
2. Try to retrace it remotelly.

Actual results:

Reports error.

Expected results:

Remote tracing works normally.

Additional info:

This is the error message:

(process:49751): GLib-Net-WARNING **: 13:42:45.781: Failed to download missing issuer certificate from Authority Information Access URI http://apps.identrust.com/roots/dstrootcax3.p7c: failed gnutls_x509_crt_import: ASN1 parser: Error in TAG.
Retrace server is unable to process package 'audacity-2.4.2-4.fc34.x86_64'.
Is it a part of official 'Fedora 34 (Workstation Edition Prerelease)' repositories?
Unknown package sent to Retrace server.
Comment 1 Michal Srb 2021-03-16 15:15:00 UTC 
Added to the tracking bug.
Comment 2 Matej Grabovsky 2021-06-22 12:56:29 UTC 
We have deployed an upgrade for Retrace Server yesterday which should fix this bug.

Please check and reopen this bug if the problem persists.
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