Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1939817

Summary: [Aliyun][cloud-init] cloud-init service failed to start with Alibaba instance (rhel-8.5.0)
Product: Red Hat Enterprise Linux 8 Reporter: Chen Shi <cheshi>
Component: cloud-initAssignee: Eduardo Otubo <eterrell>
Status: CLOSED ERRATA QA Contact: xiachen
Severity: high Docs Contact:
Priority: high    
Version: 8.4CC: eterrell, huzhao, jgreguske, mrezanin, pvlasin, ribarry, wshi, xiachen, xiliang, yacao, ymao, yuxisun
Target Milestone: rcKeywords: TestBlocker, Triaged, ZStream
Target Release: ---Flags: eterrell: needinfo-
pm-rhel: mirror+
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: cloud-init-21.1-1.el8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1942699 (view as bug list) Environment:
Last Closed: 2021-11-09 18:48:55 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1942699, 1943511, 1948357    
Attachments:
Description Flags
cloud-init.log none

Description Chen Shi 2021-03-17 06:13:43 UTC
Created attachment 1763912 [details]
cloud-init.log

Description of problem:

cloud-init.service and cloud-final.service are failed to start up.
And the following 2 failures can be seen from /var/log/cloud_init.log (attached)

2021-03-15 22:01:24,852 - util.py[DEBUG]: failed stage init
  File "/usr/lib/python3.6/site-packages/cloudinit/sources/DataSourceEc2.py", line 773, in convert_ec2_metadata_network_config
    nic_idx = int(nic_metadata['device-number']) + 1
KeyError: 'device-number'

2021-03-15 22:01:25,857 - util.py[DEBUG]: Running module ssh-authkey-fingerprints (<module 'cloudinit.config.cc_ssh_authkey_fingerprints' from '/usr/lib/python3.6/site-packages/cloudinit/config/cc_ssh_authkey_fingerprints.py'>) failed
Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/cloudinit/ssh_util.py", line 226, in users_ssh_info
    pw_ent = pwd.getpwnam(username)
KeyError: "getpwnam(): name not found: 'cloud-user'"

-----------------

I created the Alibaba image based on nightly build RHEL-8.4.0-20210313.n.0 (rhel-guest-image, qcow2), before uploading to Alibaba Cloud, I did some configure to the image by libguestfs, they were:
1. virt-customize -a $IMAGE_FILE --ssh-inject root:string:"$(ssh-keygen -y -f $SSH_IDENTITY)"
2. virt-customize -a $IMAGE_FILE --copy-in $WORKSPACE/rhel.repo:/etc/yum.repos.d/
3. virt-customize -a $IMAGE_FILE --selinux-relabel


Version-Release number of selected component (if applicable):
cloud-init-20.3-10.el8.noarch

How reproducible:
100%

Steps to Reproduce:
1. Create an instance with the uploaded image on Alibaba Cloud
2. Log into the instance and check the log

Actual results:
Some cloud-init services are failed to start.
The username cloud-user is unavailable and the hostname is incorrect.

Expected results:
cloud-init services start normally, functions are correct.

Additional info:
1. No issue was found with RHEL7.9 and RHEL8.3 uploaded image.

Comment 1 Chen Shi 2021-03-17 06:19:16 UTC
The following information was provided by huzhao:

> It should be a cloud-init bug which has been fixed upstream
> https://bugs.launchpad.net/cloud-init/+bug/1917875

> The fix in upstream: https://github.com/canonical/cloud-init/commit/9bd19645a61586b82e86db6f518dd05c3363b17f

Comment 40 errata-xmlrpc 2021-11-09 18:48:55 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (cloud-init bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2021:4294