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Bug 1941578 - Anaconda traceback when registering to CDN and using liveimg payload
Summary: Anaconda traceback when registering to CDN and using liveimg payload
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: anaconda
Version: 8.3
Hardware: All
OS: Linux
high
high
Target Milestone: rc
: ---
Assignee: Martin Kolman
QA Contact: Release Test Team
URL:
Whiteboard:
: 1823307 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-03-22 12:15 UTC by Renaud Métrich
Modified: 2024-12-20 19:47 UTC (History)
8 users (show)

Fixed In Version: anaconda-33.16.5.3-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1955311 (view as bug list)
Environment:
Last Closed: 2021-11-09 18:42:11 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+


Attachments (Terms of Use)
Crash in Subscription Manager spoke when proxy is badly configured (218.07 KB, application/gzip)
2021-03-22 12:15 UTC, Renaud Métrich
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2021:4254 0 None None None 2021-11-09 18:42:23 UTC

Description Renaud Métrich 2021-03-22 12:15:19 UTC
Created attachment 1765234 [details]
Crash in Subscription Manager spoke when proxy is badly configured

Description of problem:

A customer trying to install RHV4.4-20210202.0 (based on RHEL8.3) cannot install using the graphical interface because he gets the following backtrace shortly after clicking on Register in Subscription Manager spoke:
-------- 8< ---------------- 8< ---------------- 8< ---------------- 8< --------
Traceback (most recent call first):
  File "/tmp/updates/pyanaconda/ui/gui/spokes/subscription.py", line 875, in _register
    source_type = source_proxy.Type
  File "/tmp/updates/pyanaconda/ui/gui/spokes/subscription.py", line 476, in on_register_button_clicked
    self._register()
AttributeError: 'NoneType' object has no attribute 'Type'

Local variables in innermost frame:
source_proxy: None 
self: SubscriptionSpoke
-------- 8< ---------------- 8< ---------------- 8< ---------------- 8< --------

I can reproduce as well, by setting up a broken proxy URL in the NIC being used.
I'm however not exactly sure if the same scenario happens for the customer since we verified that his network configuration (and proxy) were valid.

Version-Release number of selected component (if applicable):

33.16.3.26-1

How reproducible:

Always

Steps to Reproduce:
1. Configure the NIC and add a broken proxy PAC configuration "http://192.168.122.10/proxy.pac" (192.168.122.10 being not reachable)
2. Go to Subscription Manager spoke and enter login details
3. Click on Register button

Actual results:

Crash

Expected results:

No crash

Additional infos:

See also related BZ #1938168 (but for NTP spoke)

Comment 1 Jan Stodola 2021-03-22 19:44:36 UTC
It's not necessary to configure proxy, just boot RHV iso, enable network and try to register.

Also reproduced on RHEL-8.3 when using the liveimg kickstart command:

liveimg --url <URL>

Comment 8 Zdenek Veleba 2021-07-23 15:45:19 UTC
Pre-verified with anaconda-33.16.5.3-1.el8 in RHEL-8.5.0-20210718.d.2

Comment 12 Jan Stodola 2021-08-02 15:30:17 UTC
anaconda-33.16.5.3-1.el8 is present in RHEL-8.5.0-20210730.n.0, moving to VERIFIED.

Comment 13 Jan Stodola 2021-10-14 09:40:12 UTC
*** Bug 1823307 has been marked as a duplicate of this bug. ***

Comment 15 errata-xmlrpc 2021-11-09 18:42:11 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (anaconda bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:4254


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