Bug 1943620 - Can't print e-mails. Evolution responds with "The printer replied 'Printer not found'".
Summary: Can't print e-mails. Evolution responds with "The printer replied 'Printer no...
Keywords:
Status: CLOSED DUPLICATE of bug 1896902
Alias: None
Product: Fedora
Classification: Fedora
Component: evolution
Version: 33
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Milan Crha
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-03-26 16:05 UTC by Bruce Bigby
Modified: 2021-03-29 06:53 UTC (History)
7 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2021-03-29 06:53:40 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Bruce Bigby 2021-03-26 16:05:58 UTC
Description of problem:

When I attempt to print an e-mail, Evolution responds with the following message:

     Printing failed.

     The printer replied "Printer not found".


Version-Release number of selected component (if applicable):

     3.38.4

How reproducible:

Every time.

Steps to Reproduce:

1. Right-click on an e-mail and click the Print option.
2. Select a printer to which other applications have printed successfully.
3. Click the Print button.

Actual results:

Evolution displays the message,

     Printing failed.

     The printer replied "Printer not found".

Expected results:

I expected the mail to print.

Additional info:

Geary and other applications are able to print fine.  Also, according to this report at https://forum.manjaro.org/t/evolution-3-38-mail-printing-failing/38021, this inability to print is not present in Evolution 3.36.  I don't recall not being able to print e-mails in Evolution 3.36 either.

Comment 1 Alex Finkel 2021-03-26 18:25:37 UTC
I am experiencing the same issue.  I am able to print from other applications such as gedit, LibreOffice writer, and Firefox.

Evolution version:  evolution-3.38.4-1.fc33.x86_64

I get the same error:  The printer replied "Printer not found"


NOTE: The error is also displayed if attempting to print to a file which also fails.

Comment 2 Milan Crha 2021-03-29 06:53:40 UTC
Thanks for a bug report. This particular one had been reported already, thus I'm marking it as a duplicate.

*** This bug has been marked as a duplicate of bug 1896902 ***


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