Description of problem: IPA is not starting # ipactl start -d IPA version error: data needs to be upgraded (expected version '4.6.8-5.el7_9.4', current version '4.6.8-5.el7') Automatically running upgrade, for details see /var/log/ipaupgrade.log Be patient, this may take a few minutes. ipa: DEBUG: Starting external process ipa: DEBUG: args=/usr/sbin/ipa-server-upgrade ipa: DEBUG: Process finished, return code=1 ipa: DEBUG: stdout=Upgrading IPA:. Estimated time: 1 minute 30 seconds [1/9]: saving configuration [2/9]: disabling listeners [3/9]: enabling DS global lock [4/9]: disabling Schema Compat [5/9]: starting directory server [error] CalledProcessError: Command '/bin/systemctl start dirsrv' returned non-zero exit status 1 [cleanup]: stopping directory server [cleanup]: restoring configuration ipa: DEBUG: stderr=IPA server upgrade failed: Inspect /var/log/ipaupgrade.log and run command ipa-server-upgrade manually. Unexpected error - see /var/log/ipaupgrade.log for details: CalledProcessError: Command '/bin/systemctl start dirsrv' returned non-zero exit status 1 The ipa-server-upgrade command failed. See /var/log/ipaupgrade.log for more information Automatic upgrade failed: IPA server upgrade failed: Inspect /var/log/ipaupgrade.log and run command ipa-server-upgrade manually. Unexpected error - see /var/log/ipaupgrade.log for details: CalledProcessError: Command '/bin/systemctl start dirsrv' returned non-zero exit status 1 The ipa-server-upgrade command failed. See /var/log/ipaupgrade.log for more information See the upgrade log for more details and/or run /usr/sbin/ipa-server-upgrade again ipa: DEBUG: File "/usr/lib/python2.7/site-packages/ipaserver/install/installutils.py", line 1015, in run_script return_value = main_function() File "/sbin/ipactl", line 598, in main ipa_start(options) File "/sbin/ipactl", line 288, in ipa_start version_check() File "/sbin/ipactl", line 161, in version_check raise IpactlError("Aborting ipactl") ipa: DEBUG: The ipactl command failed, exception: IpactlError: Aborting ipactl Aborting ipactl Version-Release number of selected component (if applicable): OS Version: Server 7.9 (Maipo) ipa-server-4.6.8-5.el7_9.4.x86_64 389-ds-base-1.3.10.2-10.el7_9.x86_64 How reproducible: The customer started facing this issue after upgrading IPA packages Steps to Reproduce: 1. the customer updated to RHEL 7.9 2. after, when trying to start IPA, it failed with the above error Actual results: ipa: DEBUG: The ipactl command failed, exception: IpactlError: Aborting ipactl Aborting ipactl Expected results: IPA services should successfuly start Additional info: the work around was to delete files /var/lib/sss/pubconf/krb5.include.d/
I'm going to assign this to the sssd package since it owns these files.
To sum up: 1. dirsrv not started is caused by SSSD krb5 locator temporary file a. Bug 1952569 address this b. sssd-2.6.1-1.el8 in RHEL 8.6 fixed it 2. Workaround for customer that have not get above fix: Moving SSSD krb locator temporary file to other location, e.g. mv /var/lib/sss/pubconf/krb5.include.d/krb5_libdefaultsXXXXXX /tmp
The KCS "'ipactl start' fails to start Directory Server" (https://access.redhat.com/solutions/6814721) has been written with the problem description, solution and workaround.
The root of the issue is not the presence of the SSSD krb locator temporary file, but the *permissions* of the temporary file. When IdM is configured, /etc/krb5.conf contains: ----- 8< ----- includedir /etc/krb5.conf.d/ includedir /var/lib/sss/pubconf/krb5.include.d/ ... ----- >8 ----- As a consequence, kerberos client applications try to read all the files below /etc/krb5.conf.d/ and /var/lib/sss/pubconf/krb5.include.d/ and if one of them is not readable by the app, the initialization of the kerberos context fails. The diagnostic can be done based on the content of dirsrv error log: [root@server ~]# grep krb5_init_context /var/log/dirsrv/slapd-IPA-TEST/errors [15/Mar/2022:06:56:49.822456662 +0000] - ERR - ipalockout_get_global_config - [file ipa_lockout.c, line 178]: krb5_init_context failed (-1429577697) [15/Mar/2022:06:56:49.828182116 +0000] - ERR - ipaenrollment_start - [file ipa_enrollment.c, line 398]: krb5_init_context failed [15/Mar/2022:06:56:49.834718739 +0000] - ERR - ipapwd_start - [file ipa_pwd_extop.c, line 1879]: krb5_init_context failed Can the KCS be updated with the above information?
(In reply to Florence Blanc-Renaud from comment #27) > Can the KCS be updated with the above information? I have made the required modification. Please review
Thanks or the update, LGTM.
A KCS has been created for this BZ: https://access.redhat.com/solutions/6817171