Bug 1951973
| Summary: | RHEL 8.3 "Unknown error has occured" | ||||||||||||||||||||||||
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| Product: | Red Hat Enterprise Linux 8 | Reporter: | anonymous <fepel13251> | ||||||||||||||||||||||
| Component: | anaconda | Assignee: | Anaconda Maintenance Team <anaconda-maint-list> | ||||||||||||||||||||||
| Status: | CLOSED DUPLICATE | QA Contact: | Release Test Team <release-test-team-automation> | ||||||||||||||||||||||
| Severity: | high | Docs Contact: | |||||||||||||||||||||||
| Priority: | unspecified | ||||||||||||||||||||||||
| Version: | 8.3 | CC: | jstodola | ||||||||||||||||||||||
| Target Milestone: | beta | Flags: | pm-rhel:
mirror+
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| Target Release: | --- | ||||||||||||||||||||||||
| Hardware: | x86_64 | ||||||||||||||||||||||||
| OS: | Linux | ||||||||||||||||||||||||
| Whiteboard: | |||||||||||||||||||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||||||||||||||||||
| Doc Text: | Story Points: | --- | |||||||||||||||||||||||
| Clone Of: | Environment: | ||||||||||||||||||||||||
| Last Closed: | 2021-04-22 15:02:55 UTC | Type: | Bug | ||||||||||||||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||||||||||||||
| Documentation: | --- | CRM: | |||||||||||||||||||||||
| Verified Versions: | Category: | --- | |||||||||||||||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||||||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||||||||||||||
| Embargoed: | |||||||||||||||||||||||||
| Attachments: |
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Description
anonymous
2021-04-21 09:05:15 UTC
Can you please provide the installation logs? /tmp/anaconda-tb* from the installation environment should be enough. See https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8/html/performing_a_standard_rhel_installation/troubleshooting-at-the-start-of-the-installation_installing-rhel#using-installation-log-files_troubleshooting-at-the-start-of-the-installation with instructions for getting the logs. (In reply to Jan Stodola from comment #1) > Can you please provide the installation logs? /tmp/anaconda-tb* from the > installation environment should be enough. > > See > https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8/ > html/performing_a_standard_rhel_installation/troubleshooting-at-the-start-of- > the-installation_installing-rhel#using-installation-log- > files_troubleshooting-at-the-start-of-the-installation with instructions for > getting the logs. Will the shell open when I press alt+ctrl+f2 during the middle of installation after it shows " Unknown error has occured " ,Just need to make sure.!? Yes, alt+ctrl+f2 will work when you see the "Unknown error" message. (In reply to Jan Stodola from comment #3) > Yes, alt+ctrl+f2 will work when you see the "Unknown error" message. I got the logs , it's like around 10 files.But in attachment It says I could attach only one. What should I do? (In reply to aj03 from comment #4) > (In reply to Jan Stodola from comment #3) > > Yes, alt+ctrl+f2 will work when you see the "Unknown error" message. > > I got the logs , it's like around 10 files.But in attachment It says I could > attach only one. What should I do? Can I mail it to you? You can attach it to this bug via the "Add an attachment" link above. Of course, feel free to erase any sensitive data from the logs. If you do not want to share the whole log, you can attach just parts of it - usually the most important parts are "Traceback" messages, but they alone are not always enough for debugging and fixing the problem. Created attachment 1774498 [details]
anaconda.log
Created attachment 1774499 [details]
dbus.log
Created attachment 1774500 [details]
dnf.librepo.log
Created attachment 1774501 [details]
hawkey
Created attachment 1774503 [details]
lvm
Created attachment 1774504 [details]
packaging
Created attachment 1774505 [details]
program
Created attachment 1774507 [details]
storage
Created attachment 1774508 [details]
syslog
Created attachment 1774509 [details]
X
(In reply to Jan Stodola from comment #6) > You can attach it to this bug via the "Add an attachment" link above. > Of course, feel free to erase any sensitive data from the logs. > If you do not want to share the whole log, you can attach just parts of it - > usually the most important parts are "Traceback" messages, but they alone > are not always enough for debugging and fixing the problem. I attached all the logs and explained how to reproduce the error. Thank you for the logs - based on them this is another problem with running "insights-client --register" during the installation. Please see the Doc text field in bug 1931069 for a workaround. The workaround is also documented in the RHEL-8.3 release notes as "Red Hat Insights client fails to register the operating system when using the graphical installer": https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8/html/8.3_release_notes/rhel-8-3-0-release#known-issue_installer-and-image-creation I'm closing this issue as a duplicate of an existing insights-client bug. *** This bug has been marked as a duplicate of bug 1940018 *** |