+++ This bug was initially created as a clone of Bug #1949810 +++
Created attachment 1772076 [details]
After developer login or clicking on topology view
Describe the bug
Developers unable to see the topology view of openshift project, Insted of that it is showing white blank page.
Switch to Developer console ---> click on topology
Expected - Topology view of the project
Results - White Blank Page
URL Path looks like - https://console-url/topology/ns/project-name?view=graph
--- Additional comment from email@example.com on 2021-04-19 14:18:38 UTC ---
(In reply to Midhun K from comment #0)
> Created attachment 1772076 [details]
> After developer login or clicking on topology view
> Describe the bug
> Developers unable to see the topology view of openshift project, Insted of
> that it is showing white blank page.
> How reproducible
> Switch to Developer console ---> click on topology
> Expected - Topology view of the project
> Results - White Blank Page
> URL Path looks like - https://console-url/topology/ns/project-name?view=graph
we tried to verify it on 4.7.0-0.okd-2021-03-28-152009/ 4.7.0-0.okd-2021-04-11-124433 and we couldn't reproduce it.
Above where new cluster, no operator were installed on it.
Looks like we need, some more information to reproduce it
- What was the user role?
- Was there any Operator installed?
--- Additional comment from firstname.lastname@example.org on 2021-04-21 16:18:16 UTC ---
The issue was found. See discussion here: https://github.com/openshift/console/issues/8499#issuecomment-823625064
If the OpenShift samples operator is not installed, there will be no Templates in the openshift namespace. This results in an error when loading topology.
The fix for the issue is identified in the referenced github issue
I have validated the bugzilla on:
Browser: Google Chrome Version 89
Marking this as verified
Creating a template in the `openshift` namespace would be a workaround until the next 4.7.z release contains the fix and the customer is able to upgrade.
(In reply to Gajanan More from comment #2)
> I have validated the bugzilla on:
> Build: 4.7.0-0.nightly-2021-04-29-024100
> Browser: Google Chrome Version 89
> Marking this as verified
When will this fix be available in errata pls ?
Unsure if the fix made it to 4.7.9. If not it should be available in 4.7.10.
I suggest the customer apply the workaround of creating a Template in the `openshift` namespace.
*** Bug 1957231 has been marked as a duplicate of this bug. ***
This bug will be shipped as part of next z-stream release 4.7.11 on May 19th, as 4.7.10 was dropped due to a blocker https://bugzilla.redhat.com/show_bug.cgi?id=1958518.
*** Bug 1954719 has been marked as a duplicate of this bug. ***
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (OpenShift Container Platform 4.7.11 bug fix update), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.