Bug 1952635 - Web console displays a blank page- white space instead of cluster information
Summary: Web console displays a blank page- white space instead of cluster information
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Dev Console
Version: 4.8
Hardware: s390x
OS: Linux
high
high
Target Milestone: ---
: 4.8.0
Assignee: Sahil Budhwar
QA Contact: Gajanan More
URL:
Whiteboard:
Depends On:
Blocks: ocp-48-z-tracker
TreeView+ depends on / blocked
 
Reported: 2021-04-22 17:31 UTC by Christian LaPolt
Modified: 2021-07-27 23:03 UTC (History)
12 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-07-27 23:03:04 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
co yaml file (88.62 KB, text/plain)
2021-04-23 13:32 UTC, Christian LaPolt
no flags Details
NEW co yaml file (87.99 KB, text/plain)
2021-04-23 14:44 UTC, Christian LaPolt
no flags Details
clusterversion yaml file (2.98 KB, text/plain)
2021-04-23 14:44 UTC, Christian LaPolt
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Github openshift console pull 8810 0 None open Bug 1952635: fixes: Web console displays a blank page- white space instead of cluster information 2021-04-28 08:08:27 UTC
Red Hat Product Errata RHSA-2021:2438 0 None None None 2021-07-27 23:03:27 UTC

Description Christian LaPolt 2021-04-22 17:31:01 UTC
Description of problem:
Using Safari Version 14.0.3 (16610.4.3.1.7, when you bring up the console and log in the Red Hat banner appears but the rest of the page is
just white space.
I updated the cluster via UI from 4.7.2 to the 4.8 versions below

Version-Release number of selected component (if applicable):

4.8-fc.0
4.8.0-0.nightly-s390x-2021-04-22-122155

How reproducible:

Very - Verified by myself and another tester

Steps to Reproduce:
1.Install either a 4.7 cluster and upgrade to 4.8-fc.0
2.Connect via Safari browser
3.Log in and observe the page

Actual results:
Blank white space, no data

Expected results:

Cluster overview screen should be observed

Additional info:
All cluster operators are up and and available, none degraded.
oc commands work fine from CLI

Comment 1 Jakub Hadvig 2021-04-23 06:58:00 UTC
Robb please let me know if you need help with this one, in case there is any backend work required.

Comment 3 Samuel Padgett 2021-04-23 12:47:00 UTC
Can you share the YAML of the ClusterVersion resource?

$ oc get clusterversion version -o yaml

Comment 4 Samuel Padgett 2021-04-23 13:14:47 UTC
We might need the cluster operator YAML as well.

$ oc get co -o yaml

Comment 5 Christian LaPolt 2021-04-23 13:28:49 UTC
apiVersion: config.openshift.io/v1
kind: ClusterVersion
metadata:
  creationTimestamp: "2021-04-23T00:58:57Z"
  generation: 1
  managedFields:
  - apiVersion: config.openshift.io/v1
    fieldsType: FieldsV1
    fieldsV1:
      f:spec:
        .: {}
        f:channel: {}
        f:clusterID: {}
    manager: cluster-bootstrap
    operation: Update
    time: "2021-04-23T00:58:57Z"
  - apiVersion: config.openshift.io/v1
    fieldsType: FieldsV1
    fieldsV1:
      f:status:
        .: {}
        f:availableUpdates: {}
        f:conditions: {}
        f:desired:
          .: {}
          f:channels: {}
          f:image: {}
          f:url: {}
          f:version: {}
        f:history: {}
        f:observedGeneration: {}
        f:versionHash: {}
    manager: cluster-version-operator
    operation: Update
    time: "2021-04-23T01:07:49Z"
  name: version
  resourceVersion: "231292"
  selfLink: /apis/config.openshift.io/v1/clusterversions/version
  uid: f97c4457-d6c7-48d0-ab12-b96243b33a57
spec:
  channel: stable-4.7
  clusterID: a3c88c93-6339-43ad-96ec-f534f2b21b70
status:
  availableUpdates:
  - channels:
    - candidate-4.7
    - candidate-4.8
    - fast-4.7
    - stable-4.7
    image: quay.io/openshift-release-dev/ocp-release@sha256:1cd01b7a64cd837cc5c2a4ef5d887b89ed2573c8956433b0b112720b75d1667b
    url: https://access.redhat.com/errata/RHBA-2021:1075
    version: 4.7.6
  - channels:
    - candidate-4.7
    - candidate-4.8
    - fast-4.7
    - stable-4.7
    image: quay.io/openshift-release-dev/ocp-release@sha256:4a1aa09138ec75a0b9d37671b2e2a7041c91f2aacf9a7e3723efbd24d71b19b6
    url: https://access.redhat.com/errata/RHBA-2021:1149
    version: 4.7.7
  - channels:
    - candidate-4.7
    - candidate-4.8
    - fast-4.7
    - stable-4.7
    image: quay.io/openshift-release-dev/ocp-release@sha256:1275ec59cc465729c9a18facaa471e013a4ad86a1bec5236b4169191922f7b5c
    url: https://access.redhat.com/errata/RHBA-2021:0821
    version: 4.7.3
  conditions:
  - lastTransitionTime: "2021-04-23T01:19:35Z"
    message: Done applying 4.7.2
    status: "True"
    type: Available
  - lastTransitionTime: "2021-04-23T01:19:35Z"
    status: "False"
    type: Failing
  - lastTransitionTime: "2021-04-23T01:19:35Z"
    message: Cluster version is 4.7.2
    status: "False"
    type: Progressing
  - lastTransitionTime: "2021-04-23T00:59:04Z"
    status: "True"
    type: RetrievedUpdates
  desired:
    channels:
    - candidate-4.7
    - candidate-4.8
    - fast-4.7
    - stable-4.7
    image: quay.io/openshift-release-dev/ocp-release@sha256:e32040d23234e21f1b4ecc500533934996708c91587497a17ded2b89b36f72b4
    url: https://access.redhat.com/errata/RHBA-2021:0749
    version: 4.7.2
  history:
  - completionTime: "2021-04-23T01:19:35Z"
    image: quay.io/openshift-release-dev/ocp-release@sha256:e32040d23234e21f1b4ecc500533934996708c91587497a17ded2b89b36f72b4
    startedTime: "2021-04-23T00:59:04Z"
    state: Completed
    verified: false
    version: 4.7.2
  observedGeneration: 1
  versionHash: 6U9spJguMMc=

Comment 6 Christian LaPolt 2021-04-23 13:32:59 UTC
Created attachment 1774826 [details]
co yaml file

Comment 7 Christian LaPolt 2021-04-23 13:37:11 UTC
Please disregard the attachment and clusterversion yaml. Cluster had been reloaded last night, will need to recreate the 4.8 cluster.

Comment 8 Samuel Padgett 2021-04-23 13:44:40 UTC
Christian, we're able to reproduce. We shouldn't need the ClusterVersion YAML any longer. Thank you, though.

Comment 9 Robb Hamilton 2021-04-23 13:58:27 UTC
Bug introduced with https://github.com/openshift/console/pull/8617

Comment 10 Christian LaPolt 2021-04-23 14:44:16 UTC
Created attachment 1774848 [details]
NEW co yaml file

Comment 11 Christian LaPolt 2021-04-23 14:44:48 UTC
Created attachment 1774849 [details]
clusterversion yaml file

Comment 12 Christian LaPolt 2021-04-23 14:45:16 UTC
Correct requested files now uploaded.

Comment 13 Robb Hamilton 2021-04-26 14:34:09 UTC
Reassigning to cvogt since the dev console team caused the bug.

Comment 16 Christian LaPolt 2021-04-29 18:36:25 UTC
Ran an upgrade to 4.8.0-0.nightly-s390x-2021-04-29-131457 - am doing some more checking but the console appears to be working again.

Comment 17 Christian LaPolt 2021-05-04 13:53:39 UTC
As per my comment above, is this issue considered fixed? Or is there more work to be done?

Comment 18 Samuel Padgett 2021-05-05 13:45:18 UTC
Yes, this is fixed, but awaiting QE validation.

Comment 19 Andrew Ballantyne 2021-05-18 20:47:35 UTC
The Console renders and logs in. I can navigate around without any issue. 

Verified on 4.8.0-0.nightly-2021-05-18-072155
Using Safari v14.0.3

Comment 22 errata-xmlrpc 2021-07-27 23:03:04 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:2438


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