Bug 1952737 - [RFE]Users had difficulty distinguishing between “ Supported” and “Provided”
Summary: [RFE]Users had difficulty distinguishing between “ Supported” and “Provided”
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Console Kubevirt Plugin
Version: 4.8
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: ---
: 4.9.0
Assignee: Aviv Turgeman
QA Contact: Guohua Ouyang
URL:
Whiteboard:
Depends On:
Blocks: 1952392
TreeView+ depends on / blocked
 
Reported: 2021-04-23 02:30 UTC by Guohua Ouyang
Modified: 2021-10-18 17:30 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Cause: support labels were confusing. Fix: getting labels only for Community supported templates (those which aren't supported by Red Hat) Result: clear UI display to support on templates
Clone Of:
Environment:
Last Closed: 2021-10-18 17:30:14 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github openshift console pull 8843 0 None open Bug 1952487: Template filter does not work properly 2021-05-03 19:44:49 UTC
Red Hat Product Errata RHSA-2021:3759 0 None None None 2021-10-18 17:30:30 UTC

Description Guohua Ouyang 2021-04-23 02:30:48 UTC 
Description of problem:
1. After users created their own template, they went to VM creation Wizard trying to filter and search the template they created. The filter did not return result when “User Provided” was applied. It only return result when “User Supported” was applied. Users were confused by the difference between “ Supported” and “Provided”.
2. There’s a link for “Learn more about Red Hat support” but users also needed to know the difference between “Red Hat Supported” and “Red Hat Provided”. And similarly users needed to know the difference between “User Supported” and “User Provided”.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:
Comment 1 jintan 2021-05-03 15:00:21 UTC 
Miss-confusion with the terms 'Red Hat supported' vs. 'Red Hat provided' in VM templates
https://issues.redhat.com/browse/CNV-11821
Comment 2 jintan 2021-05-03 16:07:28 UTC 
From https://issues.redhat.com/browse/CNV-11821 "Users would expect anything we show in the UI to be supported so they can use it. Therefore we will drop "Red Hat supported" and only keep "Red Hat provided". It will be implemented in the templates cards and in the filter check box."
Comment 3 Ying Cui 2021-06-23 07:47:18 UTC 
Moving it to next release, it is RFE, not blocker in release.
Comment 4 Leon Kladnitsky 2021-07-20 07:15:29 UTC 
Works as expected on 4.9. 

Verified on https://console-openshift-console.apps.virt-09.cnv-qe.rhcloud.com 

Client Version: 4.8.0-rc.1
Server Version: 4.9.0-0.nightly-2021-07-12-203753
Kubernetes Version: v1.21.1+90622d8
NAME                                      DISPLAY                    VERSION   REPLACES                                  PHASE
kubevirt-hyperconverged-operator.v4.9.0   OpenShift Virtualization   4.9.0     kubevirt-hyperconverged-operator.v2.6.5   Succeeded

The menu is simplified and only contains two options: "Red Hat" and "User".
The filtering is working properly and only the relevant selection is displayed.

Moving to VERIFIED.
Comment 7 errata-xmlrpc 2021-10-18 17:30:14 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.9.0 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:3759
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